Research Article
BibTex RIS Cite
Year 2021, , 197 - 214, 07.10.2021
https://doi.org/10.26650/ibr.2021.50.961237

Abstract

References

  • Adeleye, E. O., & Yusuf, Y. Y. (2006). Towards agile manufacturing: models of competition and performance outcomes. International Journal of Agile Systems and Management, 1(1), 93-110. https://doi.org/10.1504/IJASM.2006.008861
  • Akkaya, B., & Tabak, A. (2018). Örgütsel Çeviklik Ölçeğinin Türkçeye Uyarlanması: Geçerlik ve Güvenirlik Çalışması. İş ve İnsan Dergisi, 5(2), 185-206. https://doi.org/10.18394/iid.439184
  • Allred, C. R., Fawcett, S. E., Wallin, C., & Magnan, G. M. (2011). A dynamic collaboration capability as a source of competitive advantage. Decision sciences, 42(1), 129-161. https://doi.org/10.1111/j.1540-5915.2010.00304.x
  • Ambler, T., Kokkinaki, F., & Puntoni, S. (2004). Assessing marketing performance: reasons for metrics selection. Journal of Marketing Management, 20(3-4), 475-498. https://doi.org/10.1362/026725704323080506
  • Augier, M., & Teece, D. J. (2009). Dynamic capabilities and the role of managers in business strategy and economic performance. Organization science, 20(2), 410-421. https://doi.org/10.1287/orsc.1090.0424
  • Barney, J., Wright, M., & Ketchen Jr, D. J. (2001). The resource-based view of the firm: Ten years after 1991. Journal of management, 27(6), 625-641. https://doi.org/10.1177/014920630102700601
  • Bernardes, E. S., & Hanna, M. D. (2009). A theoretical review of flexibility, agility and responsiveness in the operations management literature. International Journal of Operations & Production Management. 29(1), 530-533 https://doi.org/10.1108/01443570910925352.
  • Bezci, H. İ.(2015) Dinamik Kabiliyetlere Sahip İşletmelerin İnovasyon Hızı, Gebze Teknik Üniversitesi, Sosyal Bilimler Enstitüsü (Master Thesis), GEBZE, KOCAELİ
  • Brown, S., & Bessant, J. (2003). The manufacturing strategy‐capabilities links in mass customisation and agile manufacturing–an exploratory study. International Journal of Operations & Production Management. 23(7),707-730. ttps://doi.org/10.1108/01443570310481522
  • Cao, Q., & Dowlatshahi, S. (2005). The impact of alignment between virtual enterprise and information technology on business performance in an agile manufacturing environment. Journal of Operations Management, 23(5), 531-550. https://doi.org/10.1016/j.jom.2004.10.010
  • Cavusgil, E., Seggie, S. H., & Talay, M. B. (2007). Dynamic capabilities view: Foundations and research agenda. Journal of marketing theory and practice, 15(2), 159-166. https://doi.org/10.2753/MTP1069-6679150205
  • Cavusgil, S. T., & Knight, G. (2015). The born global firm: An entrepreneurial and capabilities perspective on early and rapid internationalization. Journal of International Business Studies, 46(1), 3-16. https://doi.org/10.1057/jibs.2014.62
  • Cegarra-Navarro, J. G., Soto-Acosta, P., & Wensley, A. K. (2016). Structured knowledge processes and firm performance: The role of organizational agility. Journal of Business Research, 69(5), 1544-1549. https://doi.org/10.1016/j.jbusres.2015.10.014
  • Chakravarty, A., Grewal, R., & Sambamurthy, V. (2013). Information technology competencies, organizational agility, and firm performance: Enabling and facilitating roles. Information systems research, 24(4), 976-997. https://doi.org/10.1287/isre.2013.0500
  • Christopher, M., Peck, H., & Towill, D. (2006). A taxonomy for selecting global supply chain strategies. The International Journal of Logistics Management, 17(2), 277-287. https://doi.org/10.1108/09574090610689998
  • Conboy, K. (2009). Agility from first principles: Reconstructing the concept of agility in information systems development. Information systems research, 20(3), 329-354. https://doi.org/10.1287/isre.1090.0236
  • Dangelico, R. M., Pujari, D., & Pontrandolfo, P. (2017). Green product innovation in manufacturing firms: A sustainability‐oriented dynamic capability perspective. Business strategy and the Environment, 26(4), 490-506. https://doi.org/10.1002/bse.1932
  • Doz, Y. L., & Kosonen, M. (2010). Embedding strategic agility: A leadership agenda for accelerating business model renewal. Long range planning, 43(2-3), 370-382. https://doi.org/10.1016/j.lrp.2009.07.006
  • Drucker, P. F. (1977). Management Task Responsibility and practices Herper Collage Press. New York.
  • Eikelenboom, M., & de Jong, G. (2019). The impact of dynamic capabilities on the sustainability performance of SMEs. Journal of Cleaner Production, 235, 1360-1370. https://doi.org/10.1016/j.jclepro.2019.07.013
  • Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they? Strategic management journal, 21(10‐11), 1105-1121. https://doi.org/10.1002/1097-0266(200010/11)21:10/11%3C1105::AID-SMJ133%3E3.0.CO;2-E
  • Esper, T. L., Fugate, B. S., & Davis‐Sramek, B. (2007). Logistics learning capability: sustaining the competitive advantage gained through logistics leverage. Journal of Business Logistics, 28(2), 57-82. https://doi.org/10.1002/j.2158-1592.2007.tb00058.x
  • Farris, P. W., Bendle, N. T., Pfeifer, P. E., & Reibstein, D. J. (2006). Marketing metrics: 50+ metrics every executive should master. Pearson Education [Google Scholar]
  • Felipe, C. M., Leidner, D. E., Roldán, J. L., & Leal‐Rodríguez, A. L. (2019). Impact of is capabilities on firm performance: the roles of organizational agility and industry technology intensity. Decision Sciences, 51(3), 575-619. https://doi.org/10.1111/deci.12379
  • Fliedner, G., & Vokurka, R. J. (1997). Agility: competitive weapon of the 1990s and beyond?. Production and Inventory Management Journal, 38(3), 19-24. [Google Scholar]
  • Gardner, S. (2004). Understanding Dynamic Capabilities at the Subunit Level: Operational Flexibility and the Crucial Role of Organization Design and Information Sharing (Doctoral dissertation, University of Maryland) [Google Scholar]
  • George, D., & Mallery, P. (2010). SPSS for Windows Step by Step: a Simple Guide and Reference, 17.0 Update, 10th. [Google Scholar]
  • Goldsmith, R. E., Lafferty, B. A., & Newell, S. J. (2000). The impact of corporate credibility and celebrity credibility on consumer reaction to advertisements and brands. Journal of advertising, 29(3), 43-54. https://doi.org/10.1080/00913367.2000.10673616
  • Goldman, S. L. (Ed.). (1991). 21st century manufacturing enterprise strategy. Iacocca Inst., Lehigh University.
  • Gregory, G. D., Ngo, L. V., & Karavdic, M. (2019). Developing e-commerce marketing capabilities and efficiencies for enhanced performance in business-to-business export ventures. Industrial Marketing Management, 78, 146-157. https://doi.org/10.1016/j.indmarman.2017.03.002
  • Gripsrud, G., Jahre, M., & Persson, G. (2006). Supply chain management–back to the future?. International Journal of Physical Distribution & Logistics Management. 38(8), 643-659. https://doi.org/10.1108/09600030610702907
  • Gunasekaran, A. (1998). Agile manufacturing: enablers and an implementation framework. international journal of production research, 36(5), 1223-1247. https://doi.org/10.1080/002075498193291.
  • Gunasekaran, A., Lai, K. H., & Cheng, T. E. (2008). Responsive supply chain: a competitive strategy in a networked economy. Omega, 36(4), 549-564. https://doi.org/10.1016/j.omega.2006.12.002.
  • Günsel, A., Altındağ, E., Keçeli, S. K., Kitapçı, H., & Hızıroğlu, M. (2018). Antecedents and consequences of organizational ambidexterity: The moderating role of networking. Kybernetes. https://doi.org/10.1108/K-02-2017-0057.
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. (2010). Multivariate data analysis. Pearson. [Google Scholar]
  • Hair, J. F., Henseler, J., Dijkstra, T. K., & Sarstedt, M. (2017). Common beliefs and reality about partial least squares: Comments on Rönkkö and Evermann. [Google Scholar]
  • Helfat, C. E., Finkelstein, S., Mitchell, W., Peteraf, M., Singh, H., Teece, D., & Winter, S. G. (2009). Dynamic capabilities: Understanding strategic change in organizations. John Wiley & Sons. [Google Scholar]
  • Hernández-Linares, R., Kellermanns, F. W., & López-Fernández, M. C. (2020). Dynamic capabilities and SME performance: The moderating effect of market orientation. Journal of Small Business Management, 1-34. https://doi.org/10.1111/jsbm.12474.
  • Hoonsopon, D., & Puriwat, W. (2019). Organizational Agility: Key to the Success of New Product Development. IEEE Transactions on Engineering Management. https://doi.org/10.1109/TEM.2019.2929500.
  • Kisperska-Moron, D., & Swierczek, A. (2009). The agile capabilities of Polish companies in the supply chain: An empirical study. International Journal of Production Economics, 118(1), 217-224. https://doi.org/10.1016/j.ijpe.2008.08.019.
  • Koh, S. L., & Simpson, M. (2005). Change and uncertainty in SME manufacturing environments using ERP. Journal of manufacturing technology management. 16(6), 629-653. https://doi.org/10.1108/17410380510609483.
  • Kurniawan, R., & Zailani, S. (2010). Supply chain vulnerability and mitigation strategy of the manufacturing firms in Indonesia: manager’s perspectives. International Business Management, 4(3), 116-123. [Google Scholar].
  • Lam, H. K., Yeung, A. C., Lo, C. K., & Cheng, T. C. E. (2019). Should firms invest in social commerce? An integrative perspective. Information & Management, 56(8), 103-164. https://doi.org/10.1016/j.im.2019.04.007.
  • Lee, P. K., Cheng, T. E., Yeung, A. C., & Lai, K. H. (2011). An empirical study of transformational leadership, team performance and service quality in retail banks. Omega, 39(6), 690-701. https://doi.org/10.1016/j.omega.2011.02.001
  • Lewis, M. W., Andriopoulos, C., & Smith, W. K. (2014). Paradoxical leadership to enable strategic agility. California Management Review, 56(3), 58-77. https://doi.org/10.1525%2fcmr.2014.56.3.58.
  • MacKenzie, S. B., Podsakoff, P. M., & Rich, G. A. (2001). Transformational and transactional leadership and salesperson performance. Journal of the academy of Marketing Science, 29(2), 115-134. https://doi.org/10.1177/03079459994506
  • Mangan, J., & Lalwani, C. L. (2016). Global logistics and supply chain management. John Wiley & Sons. [Google Scholar].
  • Mason, A. J. (2010). Inside the black box: Investigating agility as a dynamic capability for sustaining a competitive advantage within consulting firms (Doctoral dissertation, Capella University). [Google Scholar].
  • Mazzarol, T., & Reboud, S. (2020). Planning and Strategy in the Small Firm. In Small Business Management Springer, Singapore, 95-152 https://doi.org/10.1007/978-981-13-9509-34
  • McCann, J., Selsky, J., & Lee, J. (2009). Building agility, resilience and performance in turbulent environments. People & Strategy, 32(3), 44-51. [Google Scholar]
  • Morgan, N. A. (2012). Marketing and business performance. Journal of the Academy of Marketing Science, 40(1), 102-119. https://doi.org/10.1007/s11747-011-0279-9
  • Morgan, N. A., Vorhies, D. W., & Mason, C. H. (2009). Market orientation, marketing capabilities, and firm performance. Strategic management journal, 30(8), 909-920. https://doi.org/10.1002/smj.764.
  • Nafei, W. A. (2016). Organizational agility: the key to improve organizational performance. International Business Research, 9(3), 97-111. [Google Scholar]
  • Nagel, R. N., & Dove, R. (1991). 21st century manufacturing enterprise strategy: An industry-led view. Diane Publishing. [Google Scholar]
  • O'sullivan, D., & Abela, A. V. (2007). Marketing performance measurement ability and firm performance. Journal of marketing, 71(2), 79-93. https://doi.org/10.1509%2Fjmkg.71.2.079
  • Pavlou, P. A., & El Sawy, O. A. (2011). Understanding the elusive black box of dynamic capabilities. Decision sciences, 42(1), 239-273. https://doi.org/10.1111/j.1540-5915.2010.00287.x
  • Porter, M. E. (1996). What is strategy? Harvard business review, 74(6), 61-78. [Google Scholar]
  • Pulakos, E. D., & Battista, M. (Eds.). (2020). Performance Management Transformation: Lessons Learned and Next Steps. Oxford University Press. [Google Scholar]
  • Rahimnia, F., Moghadasian, M., & Castka, P. (2009). Benchmarking leagility in mass services. Benchmarking: An International Journal 16(6), 799-816. https://doi.org/10.1108/14635770911000123.
  • Ren, J., Yusuf, Y. Y., & Burns, N. D. (2003). The effects of agile attributes on competitive priorities: a neural network approach. Integrated Manufacturing Systems 14(6), 486-497. https://doi.org/10.1108/09576060310491351.
  • Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring organizational performance: Towards methodological best practice. Journal of management, 35(3), 718-804. https://doi.org/10.1177%2F0149206308330560.
  • Roberts, N., & Grover, V. (2012). Investigating firm's customer agility and firm performance: The importance of aligning sense and respond capabilities. Journal of Business Research, 65(5), 579-585. https://doi.org/10.1016/j.jbusres.2011.02.009.
  • Salunke, S., Weerawardena, J., & McColl-Kennedy, J. R. (2019). The central role of knowledge integration capability in service innovation-based competitive strategy. Industrial Marketing Management, 76, 144-156. https://doi.org/10.1016/j.indmarman.2018.07.004.
  • Sambamurthy, V., Bharadwaj, A., & Grover, V. (2003). Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms. MIS quarterly, 237-263. https://doi.org/10.2307/30036530.
  • Schreyögg, G., & Kliesch‐Eberl, M. (2007). How dynamic can organizational capabilities be? Towards a dual‐process model of capability dynamization. Strategic management journal, 28(9), 913-933. https://doi.org/10.1002/smj.613 Sekaran, U., & Bougie, R. (2013). Research methods for business: A skill-building approach.[e-book]: Wiley & Sons. [Google Scholar]
  • Sharifi, H., & Zhang, Z. (1999). A methodology for achieving agility in manufacturing organisations: An introduction. International journal of production economics, 62(1-2), 7-22. https://doi.org/10.1016/S0925-5273(98)00217-5
  • Sharifi, H., & Zhang, Z. (2001). Agile manufacturing in practice-Application of a methodology. International Journal of Operations & Production Management, 21(5-6), 772-794. https://doi.org/10.1108/01443570110390462
  • Sheppard, J. M., & Young, W. B. (2006). Agility literature review: Classifications, training and testing. Journal of sports sciences, 24(9), 919-932. https://doi.org/10.1080/02640410500457109
  • Sherehiy, B., Karwowski, W., & Layer, J. K. (2007). A review of enterprise agility: Concepts, frameworks, and attributes. International Journal of industrial ergonomics, 37(5), 445-460. https://doi.org/10.1016/j.ergon.2007.01.007
  • Şen, E., & Bolat, M. (2015). İşletmelerde demokratik yönetim anlayışının inovasyon ve firma performansı üzerine etkisi: İstanbul Avrupa yakası lojistik işletmeleri üzerine bir uygulama. İstanbul Ticaret Üniversitesi Sosyal Bilimleri Dergisi, 14(27), 149-172. [Google Scholar]
  • Tallon, P., & Pinsonneault, A. (2011). Competing Perspectives on the Link Between Strategic Information Technology Alignment and Organizational Agility: Insights from a Mediation Model. MIS Quarterly, 35(2), 463-486. https://doi.org/10.2307/23044052
  • Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic management journal, 28(13), 1319-1350. https://doi.org/10.1002/smj.640
  • Teece, D. J. (2009). Dynamic capabilities and strategic management: Organizing for innovation and growth (Oxford University Press).
  • Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic management journal, 18(7), 509-533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7%3C509::AID-SMJ882%3E3.0.CO;2-Z
  • Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13-35. https://doi.org/10.1525%2Fcmr.2016.58.4.13
  • Vorhies, D. W., & Morgan, N. A. (2003). A configuration theory assessment of marketing organization fit with business strategy and its relationship with marketing performance. Journal of marketing, 67(1), 100-115. https://doi.org/10.1509%2Fjmkg.67.1.100.18588
  • Vorhies, D. W., & Morgan, N. A. (2005). Benchmarking marketing capabilities for sustainable competitive advantage. Journal of marketing, 69(1), 80-94. https://doi.org/10.1509%2Fjmkg.69.1.80.55505
  • Vorhies, D. W., Orr, L. M., & Bush, V. D. (2011). Improving customer-focused marketing capabilities and firm financial performance via marketing exploration and exploitation. Journal of the Academy of Marketing Science, 39(5), 736-756. https://doi.org/10.1007/s11747-010-0228-z
  • Wang, C. L., & Ahmed, P. K. (2007). Dynamic capabilities: A review and research agenda. International journal of management reviews, 9(1), 31-51. https://doi.org/10.1111/j.1468-2370.2007.00201.x
  • Wang, F. J., Chich-Jen, S., & Mei-Ling, T. (2010). Effect of leadership style on organizational performance as viewed from human resource management strategy. African Journal of Business Management, 4(18), 3924-3936. https://doi.org/10.5897/AJBM.9000239
  • Wang, Chih-Chien & Wang, P.-H & Yang, Yolande. (2014). Opinion Leadership and Negative Word-of-Mouth Communication. 473. 36-47. https://doi.org/10.1007/978-3-662-45071-0_4.
  • Weerawardena, J., Mort, G. S., & Liesch, P. W. (2019). Capabilities development and deployment activities in born global B-to-B firms for early entry into international markets. Industrial Marketing Management, 78, 122-136. https://doi.org/10.1016/j.indmarman.2017.06.004
  • Wieland, A., & Wallenburg, C. M. (2012). Dealing with supply chain risks. International Journal of Physical Distribution & Logistics Management, 42(10), 1-24. https://doi.org/10.1108/09600031211281411
  • Wilden, R., & Gudergan, S. P. (2015). The impact of dynamic capabilities on operational marketing and technological capabilities: investigating the role of environmental turbulence. Journal of the Academy of Marketing Science, 43(2), 181-199. https://doi.org/10.1007/s11747-014-0380-y
  • Wilden, R., Gudergan, S., Akaka, M. A., Averdung, A., & Teichert, T. (2019). The role of cocreation and dynamic capabilities in service provision and performance: A configurational study. Industrial Marketing Management, 78, 43-57. https://doi.org/10.1016/j.indmarman.2018.06.008
  • Xiao, L. (2000). The impact of dynamic IT capability and organizational culture on firm performance. (PhD, Thesis). George Washington University. Google Scholar.
  • Yusuf, Y. Y., Gunasekaran, A., Adeleye, E. O., & Sivayoganathan, K. (2004). Agile supply chain capabilities: Determinants of competitive objectives. European Journal of Operational Research, 159(2), 379-392. https://doi.org/10.1016/j.ejor.2003.08.022
  • Zahra, S. A., Sapienza, H. J., & Davidsson, P. (2006). Entrepreneurship and dynamic capabilities: A review, model and research agenda. Journal of Management studies, 43(4), 917-955. https://doi.org/10.1111/j.1467-6486.2006.00616.x
  • Zehir, C., Altindag, E., & Gunsel, A. (2008). The role of the performance measurement systems on business process reengineering: An empirical study of Turkish small and medium scaled manufacturing firms. South East European
  • Journal of Economics and Business, 3(2), 49-56. https://doi.org/10.2478/v10033-008-0014-8
  • Zhang, Z., & Sharifi, H. (2007). Towards theory building in agile manufacturing strategy—a taxonomical approach. IEEE Transactions on Engineering Management, 54(2), 351-370. https://doi.org/10.1109/TEM.2007.893989
  • Zhou, S. S., Zhou, A. J., Feng, J., & Jiang, S. (2019). Dynamic capabilities and organizational performance: The mediating role of innovation. Journal of Management & Organization, 25(5), 731-747. https://doi.org/10.1017/jmo.2017.20
  • Zollo, M., & Winter, S. G. (2002). Deliberate learning and the evolution of dynamic capabilities. Organization science, 13(3), 339-351. https://doi.org/10.1287/orsc.13.3.339.2780

Linking Dynamic Capabilities and Market Performance of SMEs: The Moderating Role of Organizational Agility

Year 2021, , 197 - 214, 07.10.2021
https://doi.org/10.26650/ibr.2021.50.961237

Abstract

Purpose: The purpose of this study is to highlight the moderating role of organizational agility (OA) between dynamic capabilities (DC) and market performance (MP) in SMEs in Turkey and Malaysia.
Research Design/Methodology: The data was collected from 198 managers in both countries. The data was analyzed by Partial Least Squares Structural Equation Modelling (PLS-SEM).
Findings: The research has found that there is significant relationship between organizational agility and market performance, dynamic capabilities and market performance. The finding also reveals that organizational agility has a moderating role between dynamic capabilities and market performance.
Practical implications: This research contributes to boosting scientific research, particularly in terms of testing the model content, as well as studying the study variables and the factors affecting them. In addition, this research pointed to the need for organizations to practice organizational agility and dynamic capabilities in order to improve market performance.
Originality/value: Dynamic capabilities and organizational agility vary according to environmental dynamism for a firm’s market performance and high levels of dynamic capabilities may lead to upper market performance, as market performance is often more directly tied to SMEs organizational agility. Moreover, managers should account for dynamic capabilities while assessing the effects of it on organizational agility and firm performance.

References

  • Adeleye, E. O., & Yusuf, Y. Y. (2006). Towards agile manufacturing: models of competition and performance outcomes. International Journal of Agile Systems and Management, 1(1), 93-110. https://doi.org/10.1504/IJASM.2006.008861
  • Akkaya, B., & Tabak, A. (2018). Örgütsel Çeviklik Ölçeğinin Türkçeye Uyarlanması: Geçerlik ve Güvenirlik Çalışması. İş ve İnsan Dergisi, 5(2), 185-206. https://doi.org/10.18394/iid.439184
  • Allred, C. R., Fawcett, S. E., Wallin, C., & Magnan, G. M. (2011). A dynamic collaboration capability as a source of competitive advantage. Decision sciences, 42(1), 129-161. https://doi.org/10.1111/j.1540-5915.2010.00304.x
  • Ambler, T., Kokkinaki, F., & Puntoni, S. (2004). Assessing marketing performance: reasons for metrics selection. Journal of Marketing Management, 20(3-4), 475-498. https://doi.org/10.1362/026725704323080506
  • Augier, M., & Teece, D. J. (2009). Dynamic capabilities and the role of managers in business strategy and economic performance. Organization science, 20(2), 410-421. https://doi.org/10.1287/orsc.1090.0424
  • Barney, J., Wright, M., & Ketchen Jr, D. J. (2001). The resource-based view of the firm: Ten years after 1991. Journal of management, 27(6), 625-641. https://doi.org/10.1177/014920630102700601
  • Bernardes, E. S., & Hanna, M. D. (2009). A theoretical review of flexibility, agility and responsiveness in the operations management literature. International Journal of Operations & Production Management. 29(1), 530-533 https://doi.org/10.1108/01443570910925352.
  • Bezci, H. İ.(2015) Dinamik Kabiliyetlere Sahip İşletmelerin İnovasyon Hızı, Gebze Teknik Üniversitesi, Sosyal Bilimler Enstitüsü (Master Thesis), GEBZE, KOCAELİ
  • Brown, S., & Bessant, J. (2003). The manufacturing strategy‐capabilities links in mass customisation and agile manufacturing–an exploratory study. International Journal of Operations & Production Management. 23(7),707-730. ttps://doi.org/10.1108/01443570310481522
  • Cao, Q., & Dowlatshahi, S. (2005). The impact of alignment between virtual enterprise and information technology on business performance in an agile manufacturing environment. Journal of Operations Management, 23(5), 531-550. https://doi.org/10.1016/j.jom.2004.10.010
  • Cavusgil, E., Seggie, S. H., & Talay, M. B. (2007). Dynamic capabilities view: Foundations and research agenda. Journal of marketing theory and practice, 15(2), 159-166. https://doi.org/10.2753/MTP1069-6679150205
  • Cavusgil, S. T., & Knight, G. (2015). The born global firm: An entrepreneurial and capabilities perspective on early and rapid internationalization. Journal of International Business Studies, 46(1), 3-16. https://doi.org/10.1057/jibs.2014.62
  • Cegarra-Navarro, J. G., Soto-Acosta, P., & Wensley, A. K. (2016). Structured knowledge processes and firm performance: The role of organizational agility. Journal of Business Research, 69(5), 1544-1549. https://doi.org/10.1016/j.jbusres.2015.10.014
  • Chakravarty, A., Grewal, R., & Sambamurthy, V. (2013). Information technology competencies, organizational agility, and firm performance: Enabling and facilitating roles. Information systems research, 24(4), 976-997. https://doi.org/10.1287/isre.2013.0500
  • Christopher, M., Peck, H., & Towill, D. (2006). A taxonomy for selecting global supply chain strategies. The International Journal of Logistics Management, 17(2), 277-287. https://doi.org/10.1108/09574090610689998
  • Conboy, K. (2009). Agility from first principles: Reconstructing the concept of agility in information systems development. Information systems research, 20(3), 329-354. https://doi.org/10.1287/isre.1090.0236
  • Dangelico, R. M., Pujari, D., & Pontrandolfo, P. (2017). Green product innovation in manufacturing firms: A sustainability‐oriented dynamic capability perspective. Business strategy and the Environment, 26(4), 490-506. https://doi.org/10.1002/bse.1932
  • Doz, Y. L., & Kosonen, M. (2010). Embedding strategic agility: A leadership agenda for accelerating business model renewal. Long range planning, 43(2-3), 370-382. https://doi.org/10.1016/j.lrp.2009.07.006
  • Drucker, P. F. (1977). Management Task Responsibility and practices Herper Collage Press. New York.
  • Eikelenboom, M., & de Jong, G. (2019). The impact of dynamic capabilities on the sustainability performance of SMEs. Journal of Cleaner Production, 235, 1360-1370. https://doi.org/10.1016/j.jclepro.2019.07.013
  • Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they? Strategic management journal, 21(10‐11), 1105-1121. https://doi.org/10.1002/1097-0266(200010/11)21:10/11%3C1105::AID-SMJ133%3E3.0.CO;2-E
  • Esper, T. L., Fugate, B. S., & Davis‐Sramek, B. (2007). Logistics learning capability: sustaining the competitive advantage gained through logistics leverage. Journal of Business Logistics, 28(2), 57-82. https://doi.org/10.1002/j.2158-1592.2007.tb00058.x
  • Farris, P. W., Bendle, N. T., Pfeifer, P. E., & Reibstein, D. J. (2006). Marketing metrics: 50+ metrics every executive should master. Pearson Education [Google Scholar]
  • Felipe, C. M., Leidner, D. E., Roldán, J. L., & Leal‐Rodríguez, A. L. (2019). Impact of is capabilities on firm performance: the roles of organizational agility and industry technology intensity. Decision Sciences, 51(3), 575-619. https://doi.org/10.1111/deci.12379
  • Fliedner, G., & Vokurka, R. J. (1997). Agility: competitive weapon of the 1990s and beyond?. Production and Inventory Management Journal, 38(3), 19-24. [Google Scholar]
  • Gardner, S. (2004). Understanding Dynamic Capabilities at the Subunit Level: Operational Flexibility and the Crucial Role of Organization Design and Information Sharing (Doctoral dissertation, University of Maryland) [Google Scholar]
  • George, D., & Mallery, P. (2010). SPSS for Windows Step by Step: a Simple Guide and Reference, 17.0 Update, 10th. [Google Scholar]
  • Goldsmith, R. E., Lafferty, B. A., & Newell, S. J. (2000). The impact of corporate credibility and celebrity credibility on consumer reaction to advertisements and brands. Journal of advertising, 29(3), 43-54. https://doi.org/10.1080/00913367.2000.10673616
  • Goldman, S. L. (Ed.). (1991). 21st century manufacturing enterprise strategy. Iacocca Inst., Lehigh University.
  • Gregory, G. D., Ngo, L. V., & Karavdic, M. (2019). Developing e-commerce marketing capabilities and efficiencies for enhanced performance in business-to-business export ventures. Industrial Marketing Management, 78, 146-157. https://doi.org/10.1016/j.indmarman.2017.03.002
  • Gripsrud, G., Jahre, M., & Persson, G. (2006). Supply chain management–back to the future?. International Journal of Physical Distribution & Logistics Management. 38(8), 643-659. https://doi.org/10.1108/09600030610702907
  • Gunasekaran, A. (1998). Agile manufacturing: enablers and an implementation framework. international journal of production research, 36(5), 1223-1247. https://doi.org/10.1080/002075498193291.
  • Gunasekaran, A., Lai, K. H., & Cheng, T. E. (2008). Responsive supply chain: a competitive strategy in a networked economy. Omega, 36(4), 549-564. https://doi.org/10.1016/j.omega.2006.12.002.
  • Günsel, A., Altındağ, E., Keçeli, S. K., Kitapçı, H., & Hızıroğlu, M. (2018). Antecedents and consequences of organizational ambidexterity: The moderating role of networking. Kybernetes. https://doi.org/10.1108/K-02-2017-0057.
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. (2010). Multivariate data analysis. Pearson. [Google Scholar]
  • Hair, J. F., Henseler, J., Dijkstra, T. K., & Sarstedt, M. (2017). Common beliefs and reality about partial least squares: Comments on Rönkkö and Evermann. [Google Scholar]
  • Helfat, C. E., Finkelstein, S., Mitchell, W., Peteraf, M., Singh, H., Teece, D., & Winter, S. G. (2009). Dynamic capabilities: Understanding strategic change in organizations. John Wiley & Sons. [Google Scholar]
  • Hernández-Linares, R., Kellermanns, F. W., & López-Fernández, M. C. (2020). Dynamic capabilities and SME performance: The moderating effect of market orientation. Journal of Small Business Management, 1-34. https://doi.org/10.1111/jsbm.12474.
  • Hoonsopon, D., & Puriwat, W. (2019). Organizational Agility: Key to the Success of New Product Development. IEEE Transactions on Engineering Management. https://doi.org/10.1109/TEM.2019.2929500.
  • Kisperska-Moron, D., & Swierczek, A. (2009). The agile capabilities of Polish companies in the supply chain: An empirical study. International Journal of Production Economics, 118(1), 217-224. https://doi.org/10.1016/j.ijpe.2008.08.019.
  • Koh, S. L., & Simpson, M. (2005). Change and uncertainty in SME manufacturing environments using ERP. Journal of manufacturing technology management. 16(6), 629-653. https://doi.org/10.1108/17410380510609483.
  • Kurniawan, R., & Zailani, S. (2010). Supply chain vulnerability and mitigation strategy of the manufacturing firms in Indonesia: manager’s perspectives. International Business Management, 4(3), 116-123. [Google Scholar].
  • Lam, H. K., Yeung, A. C., Lo, C. K., & Cheng, T. C. E. (2019). Should firms invest in social commerce? An integrative perspective. Information & Management, 56(8), 103-164. https://doi.org/10.1016/j.im.2019.04.007.
  • Lee, P. K., Cheng, T. E., Yeung, A. C., & Lai, K. H. (2011). An empirical study of transformational leadership, team performance and service quality in retail banks. Omega, 39(6), 690-701. https://doi.org/10.1016/j.omega.2011.02.001
  • Lewis, M. W., Andriopoulos, C., & Smith, W. K. (2014). Paradoxical leadership to enable strategic agility. California Management Review, 56(3), 58-77. https://doi.org/10.1525%2fcmr.2014.56.3.58.
  • MacKenzie, S. B., Podsakoff, P. M., & Rich, G. A. (2001). Transformational and transactional leadership and salesperson performance. Journal of the academy of Marketing Science, 29(2), 115-134. https://doi.org/10.1177/03079459994506
  • Mangan, J., & Lalwani, C. L. (2016). Global logistics and supply chain management. John Wiley & Sons. [Google Scholar].
  • Mason, A. J. (2010). Inside the black box: Investigating agility as a dynamic capability for sustaining a competitive advantage within consulting firms (Doctoral dissertation, Capella University). [Google Scholar].
  • Mazzarol, T., & Reboud, S. (2020). Planning and Strategy in the Small Firm. In Small Business Management Springer, Singapore, 95-152 https://doi.org/10.1007/978-981-13-9509-34
  • McCann, J., Selsky, J., & Lee, J. (2009). Building agility, resilience and performance in turbulent environments. People & Strategy, 32(3), 44-51. [Google Scholar]
  • Morgan, N. A. (2012). Marketing and business performance. Journal of the Academy of Marketing Science, 40(1), 102-119. https://doi.org/10.1007/s11747-011-0279-9
  • Morgan, N. A., Vorhies, D. W., & Mason, C. H. (2009). Market orientation, marketing capabilities, and firm performance. Strategic management journal, 30(8), 909-920. https://doi.org/10.1002/smj.764.
  • Nafei, W. A. (2016). Organizational agility: the key to improve organizational performance. International Business Research, 9(3), 97-111. [Google Scholar]
  • Nagel, R. N., & Dove, R. (1991). 21st century manufacturing enterprise strategy: An industry-led view. Diane Publishing. [Google Scholar]
  • O'sullivan, D., & Abela, A. V. (2007). Marketing performance measurement ability and firm performance. Journal of marketing, 71(2), 79-93. https://doi.org/10.1509%2Fjmkg.71.2.079
  • Pavlou, P. A., & El Sawy, O. A. (2011). Understanding the elusive black box of dynamic capabilities. Decision sciences, 42(1), 239-273. https://doi.org/10.1111/j.1540-5915.2010.00287.x
  • Porter, M. E. (1996). What is strategy? Harvard business review, 74(6), 61-78. [Google Scholar]
  • Pulakos, E. D., & Battista, M. (Eds.). (2020). Performance Management Transformation: Lessons Learned and Next Steps. Oxford University Press. [Google Scholar]
  • Rahimnia, F., Moghadasian, M., & Castka, P. (2009). Benchmarking leagility in mass services. Benchmarking: An International Journal 16(6), 799-816. https://doi.org/10.1108/14635770911000123.
  • Ren, J., Yusuf, Y. Y., & Burns, N. D. (2003). The effects of agile attributes on competitive priorities: a neural network approach. Integrated Manufacturing Systems 14(6), 486-497. https://doi.org/10.1108/09576060310491351.
  • Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring organizational performance: Towards methodological best practice. Journal of management, 35(3), 718-804. https://doi.org/10.1177%2F0149206308330560.
  • Roberts, N., & Grover, V. (2012). Investigating firm's customer agility and firm performance: The importance of aligning sense and respond capabilities. Journal of Business Research, 65(5), 579-585. https://doi.org/10.1016/j.jbusres.2011.02.009.
  • Salunke, S., Weerawardena, J., & McColl-Kennedy, J. R. (2019). The central role of knowledge integration capability in service innovation-based competitive strategy. Industrial Marketing Management, 76, 144-156. https://doi.org/10.1016/j.indmarman.2018.07.004.
  • Sambamurthy, V., Bharadwaj, A., & Grover, V. (2003). Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms. MIS quarterly, 237-263. https://doi.org/10.2307/30036530.
  • Schreyögg, G., & Kliesch‐Eberl, M. (2007). How dynamic can organizational capabilities be? Towards a dual‐process model of capability dynamization. Strategic management journal, 28(9), 913-933. https://doi.org/10.1002/smj.613 Sekaran, U., & Bougie, R. (2013). Research methods for business: A skill-building approach.[e-book]: Wiley & Sons. [Google Scholar]
  • Sharifi, H., & Zhang, Z. (1999). A methodology for achieving agility in manufacturing organisations: An introduction. International journal of production economics, 62(1-2), 7-22. https://doi.org/10.1016/S0925-5273(98)00217-5
  • Sharifi, H., & Zhang, Z. (2001). Agile manufacturing in practice-Application of a methodology. International Journal of Operations & Production Management, 21(5-6), 772-794. https://doi.org/10.1108/01443570110390462
  • Sheppard, J. M., & Young, W. B. (2006). Agility literature review: Classifications, training and testing. Journal of sports sciences, 24(9), 919-932. https://doi.org/10.1080/02640410500457109
  • Sherehiy, B., Karwowski, W., & Layer, J. K. (2007). A review of enterprise agility: Concepts, frameworks, and attributes. International Journal of industrial ergonomics, 37(5), 445-460. https://doi.org/10.1016/j.ergon.2007.01.007
  • Şen, E., & Bolat, M. (2015). İşletmelerde demokratik yönetim anlayışının inovasyon ve firma performansı üzerine etkisi: İstanbul Avrupa yakası lojistik işletmeleri üzerine bir uygulama. İstanbul Ticaret Üniversitesi Sosyal Bilimleri Dergisi, 14(27), 149-172. [Google Scholar]
  • Tallon, P., & Pinsonneault, A. (2011). Competing Perspectives on the Link Between Strategic Information Technology Alignment and Organizational Agility: Insights from a Mediation Model. MIS Quarterly, 35(2), 463-486. https://doi.org/10.2307/23044052
  • Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic management journal, 28(13), 1319-1350. https://doi.org/10.1002/smj.640
  • Teece, D. J. (2009). Dynamic capabilities and strategic management: Organizing for innovation and growth (Oxford University Press).
  • Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic management journal, 18(7), 509-533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7%3C509::AID-SMJ882%3E3.0.CO;2-Z
  • Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13-35. https://doi.org/10.1525%2Fcmr.2016.58.4.13
  • Vorhies, D. W., & Morgan, N. A. (2003). A configuration theory assessment of marketing organization fit with business strategy and its relationship with marketing performance. Journal of marketing, 67(1), 100-115. https://doi.org/10.1509%2Fjmkg.67.1.100.18588
  • Vorhies, D. W., & Morgan, N. A. (2005). Benchmarking marketing capabilities for sustainable competitive advantage. Journal of marketing, 69(1), 80-94. https://doi.org/10.1509%2Fjmkg.69.1.80.55505
  • Vorhies, D. W., Orr, L. M., & Bush, V. D. (2011). Improving customer-focused marketing capabilities and firm financial performance via marketing exploration and exploitation. Journal of the Academy of Marketing Science, 39(5), 736-756. https://doi.org/10.1007/s11747-010-0228-z
  • Wang, C. L., & Ahmed, P. K. (2007). Dynamic capabilities: A review and research agenda. International journal of management reviews, 9(1), 31-51. https://doi.org/10.1111/j.1468-2370.2007.00201.x
  • Wang, F. J., Chich-Jen, S., & Mei-Ling, T. (2010). Effect of leadership style on organizational performance as viewed from human resource management strategy. African Journal of Business Management, 4(18), 3924-3936. https://doi.org/10.5897/AJBM.9000239
  • Wang, Chih-Chien & Wang, P.-H & Yang, Yolande. (2014). Opinion Leadership and Negative Word-of-Mouth Communication. 473. 36-47. https://doi.org/10.1007/978-3-662-45071-0_4.
  • Weerawardena, J., Mort, G. S., & Liesch, P. W. (2019). Capabilities development and deployment activities in born global B-to-B firms for early entry into international markets. Industrial Marketing Management, 78, 122-136. https://doi.org/10.1016/j.indmarman.2017.06.004
  • Wieland, A., & Wallenburg, C. M. (2012). Dealing with supply chain risks. International Journal of Physical Distribution & Logistics Management, 42(10), 1-24. https://doi.org/10.1108/09600031211281411
  • Wilden, R., & Gudergan, S. P. (2015). The impact of dynamic capabilities on operational marketing and technological capabilities: investigating the role of environmental turbulence. Journal of the Academy of Marketing Science, 43(2), 181-199. https://doi.org/10.1007/s11747-014-0380-y
  • Wilden, R., Gudergan, S., Akaka, M. A., Averdung, A., & Teichert, T. (2019). The role of cocreation and dynamic capabilities in service provision and performance: A configurational study. Industrial Marketing Management, 78, 43-57. https://doi.org/10.1016/j.indmarman.2018.06.008
  • Xiao, L. (2000). The impact of dynamic IT capability and organizational culture on firm performance. (PhD, Thesis). George Washington University. Google Scholar.
  • Yusuf, Y. Y., Gunasekaran, A., Adeleye, E. O., & Sivayoganathan, K. (2004). Agile supply chain capabilities: Determinants of competitive objectives. European Journal of Operational Research, 159(2), 379-392. https://doi.org/10.1016/j.ejor.2003.08.022
  • Zahra, S. A., Sapienza, H. J., & Davidsson, P. (2006). Entrepreneurship and dynamic capabilities: A review, model and research agenda. Journal of Management studies, 43(4), 917-955. https://doi.org/10.1111/j.1467-6486.2006.00616.x
  • Zehir, C., Altindag, E., & Gunsel, A. (2008). The role of the performance measurement systems on business process reengineering: An empirical study of Turkish small and medium scaled manufacturing firms. South East European
  • Journal of Economics and Business, 3(2), 49-56. https://doi.org/10.2478/v10033-008-0014-8
  • Zhang, Z., & Sharifi, H. (2007). Towards theory building in agile manufacturing strategy—a taxonomical approach. IEEE Transactions on Engineering Management, 54(2), 351-370. https://doi.org/10.1109/TEM.2007.893989
  • Zhou, S. S., Zhou, A. J., Feng, J., & Jiang, S. (2019). Dynamic capabilities and organizational performance: The mediating role of innovation. Journal of Management & Organization, 25(5), 731-747. https://doi.org/10.1017/jmo.2017.20
  • Zollo, M., & Winter, S. G. (2002). Deliberate learning and the evolution of dynamic capabilities. Organization science, 13(3), 339-351. https://doi.org/10.1287/orsc.13.3.339.2780
There are 93 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Articles
Authors

Bülent Akkaya 0000-0003-1252-9334

Iqbal Qaısar 0000-0002-6619-7243

Publication Date October 7, 2021
Submission Date January 14, 2021
Published in Issue Year 2021

Cite

APA Akkaya, B., & Qaısar, I. (2021). Linking Dynamic Capabilities and Market Performance of SMEs: The Moderating Role of Organizational Agility. Istanbul Business Research, 50(2), 197-214. https://doi.org/10.26650/ibr.2021.50.961237

For more information about IBR and recent publications, please visit us at IU Press.