Artificial Intelligence: A Threat or a Facilitator? A Qualitative Study in the Textile Industry

Year 2023, Issue: 9, 1 - 14, 30.06.2023

İbrahim Yıldız , Ahmet Taşhan

https://doi.org/10.58618/igdiriibf.1187395

Abstract

This study aims to understand how the workforce evaluates the developments in artificial intelligence, especially robotics. For this, Textile Industry employees were reached. Because the textile industry closely follows artificial intelligence technologies. This study applied a qualitative research process, and one-on-one interviews were conducted with 48 participants. According to the findings, the employees participating in the research do not have enough knowledge of artificial intelligence technologies. Still, they also believe these technologies will benefit them in business. On the other hand, senior professionals are concerned about artificial intelligence and robotics developments. However, these professionals also have positive feelings towards these technologies. In other words, while employees have a positive attitude, they feel uneasy. As research results, it has been revealed that employees are not sufficiently familiar with artificial intelligence technologies and that recognition of these technologies can be improved with multi-disciplinary studies to be carried out at the institutional level. Evaluations in this direction are guiding future studies.

Keywords

artificial intelligence, robotics, qualitative research, textile sector

Yapay Zekâ: Bir Tehdit Mi? Bir Yardımcı Mı? Tekstil Sektöründe Nitel Bir Araştırma

Abstract

Bu çalışmanın amacı; yapay zekâ ve özellikle robotik sahasındaki gelişmelerin iş gücü tarafından nasıl değerlendirildiğinin anlaşılmasıdır. Bunun için tekstil sektörü çalışanlarına ulaşılmıştır. Çünkü tekstil sektörü yapay zekâ teknolojilerini yakından takip etmektedir. Nitel bir araştırma sürecinin uygulandığı bu çalışmada; 48 katılımcı ile birebir görüşmeler gerçekleştirilmiştir. Elde edilen bulgulara göre araştırmaya katılan çalışanlar, yapay zekâ teknolojilerine yeterince hâkim değildirler; fakat bu teknolojilerin iş yaşamında kendilerine yararlar sağlayacağına da inanmaktadırlar. Öte yandan; üst düzeyindeki profesyoneller yapay zekâ ve robotik sahasındaki gelişmeler hakkında tedirginlik duymaktadırlar. Oysa bu profesyoneller bu teknolojilere karşı pozitif duygulara da sahiptirler. Diğer bir deyişle, çalışanlar olumlu yaklaşıma sahip olmakla birlikte, tedirginlik de duymaktadırlar. Araştırma sonuçları; çalışanların yapay zekâ teknolojilerine yeterince aşina olmadıklarını, kurumsal düzeyde yürütülecek multi-disipliner çalışmalarla bu teknolojilere karşı tanınırlığın geliştirilebileceğini ortaya koymuştur. Bu yöndeki değerlendirmeler, gelecek çalışmalar için yol göstericidir.

Keywords

yapay zeka, robotik, nitel araştırma, tekstil sektörü

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