DO PERCEIVED ENVIRONMENTAL UNCERTAINTY AND EMOTIONAL INTELLIGENCE TRIGGER KNOWLEDGE SHARING BEHAVIOR OF EMPLOYEES?

Abstract

Organizations need to make countless decisions to sustain their life under the uncertainty conditions. Knowledge is the unavoidable requirement of decision making to decrease uncertainty for better decisions. And organizations have many internal and external knowledge sources. Employees are one of the important knowledge sources. In addition to their knowledge, knowledge sharing behavior of employees facilitates disseminating of the knowledge in the whole organization. This study aims to reveal effects of emotional intelligence of employees and perceived environmental uncertainty on their knowledge sharing behavior.

Keywords

• knowledge sharing, emotional intelligence, perceived environmental uncertainty

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