BibTex RIS Cite

HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?

Year 2012, Volume: 4 Issue: 1, 227 - 235, 01.06.2012

Robert Marciniak

Abstract

The aims of shared services and outsourcing are very similar: improving processes and
making more cost-efficient the operation. For a long term this two models had been
competitors of each other because companies had to choose between them. Nowadays
there are several solutions that allow of combining the benefits of these traditional
models. These new solutions are the hybrid models. I focused on them in this paper.
In my research I analyzed some of corporate case studies to explore the main
characteristics of hybrid models. I have striven to determine the connections among
captive centers, outsourcing providers and hybrid models and how to make a distinction
among them.
I differentiated the most common types of hybrid models (BOT, virtual captive) and made
a comparison between them

Keywords

Shared Services Captive Center Hybrid Model Outsourcing

References

  • Aese, Jan Erik (2011), “4 New Offshore Captive Center Models”, CIO Magazine, http://www.cio.com/article/686791/4_New_Offshore_Captive_Center_Models?pa ge=1&taxonomyId=3195 [Accessed 17.12.2011]
  • Aggarwal, Balaka Baruah (2005), “Is BOT an Incedent Proposal?”, Global Services,
  • Practices/Vendor-Management/Is-BOT-an-Indecent- Proposal/24/30/0/general200705211133 [Accessed 18.02.2012]
  • Bodnár, Viktória, Gábor Vida (2006), “Folyamatmenedzsment a gyakorlatban”,
  • IFUA Horváth & Partners, Budapest, ISBN: 9789639659216, pp. 277.
  • Gammage, Michael (2010), “The Future of Outsourcing Governance”, Sourcing Shangri-La, governance-20.html [Accessed 12.01.2012]
  • Nikhil, Rajpal, George Nihal (2007), “Thought Starter – Virtual captive an emerging http://www.globalservicesmedia.com/BPO/Market-Dynamics/Thought-Starter:
  • Virtual-Captives-%C2%97-An-Emerging-Trend/23/28/0/general200705211461 Accessed 13.03.2012] trend?”, Global Services,
  • Steer, Michael J. (2007), “Where Do We Go From Here: Captive, Outsourced or Hybrid model?”, FAO Today Magazine, Vol. 4., No. 4.
  • Verma, Pratibha (2009), “Hybrid Captive Models Don’t Work”, Global Services, http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Emerging
  • Models/Hybrid-Captive-Models-Don%27t- Work/24/32/8993/general200911277786 [Accessed 14.03.2012]
  • Williams, Lowell (2005), “Best Model Shared Services”, HR Global Magazine, Vol. 3., No. 1., pp. 6-8.
  • Zinnov (2010), “Outsourcing info”, Shared Services Outsourcing Network, White paper

Year 2012, Volume: 4 Issue: 1, 227 - 235, 01.06.2012

Robert Marciniak

Abstract

References

  • Aese, Jan Erik (2011), “4 New Offshore Captive Center Models”, CIO Magazine, http://www.cio.com/article/686791/4_New_Offshore_Captive_Center_Models?pa ge=1&taxonomyId=3195 [Accessed 17.12.2011]
  • Aggarwal, Balaka Baruah (2005), “Is BOT an Incedent Proposal?”, Global Services,
  • Practices/Vendor-Management/Is-BOT-an-Indecent- Proposal/24/30/0/general200705211133 [Accessed 18.02.2012]
  • Bodnár, Viktória, Gábor Vida (2006), “Folyamatmenedzsment a gyakorlatban”,
  • IFUA Horváth & Partners, Budapest, ISBN: 9789639659216, pp. 277.
  • Gammage, Michael (2010), “The Future of Outsourcing Governance”, Sourcing Shangri-La, governance-20.html [Accessed 12.01.2012]
  • Nikhil, Rajpal, George Nihal (2007), “Thought Starter – Virtual captive an emerging http://www.globalservicesmedia.com/BPO/Market-Dynamics/Thought-Starter:
  • Virtual-Captives-%C2%97-An-Emerging-Trend/23/28/0/general200705211461 Accessed 13.03.2012] trend?”, Global Services,
  • Steer, Michael J. (2007), “Where Do We Go From Here: Captive, Outsourced or Hybrid model?”, FAO Today Magazine, Vol. 4., No. 4.
  • Verma, Pratibha (2009), “Hybrid Captive Models Don’t Work”, Global Services, http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Emerging
  • Models/Hybrid-Captive-Models-Don%27t- Work/24/32/8993/general200911277786 [Accessed 14.03.2012]
  • Williams, Lowell (2005), “Best Model Shared Services”, HR Global Magazine, Vol. 3., No. 1., pp. 6-8.
  • Zinnov (2010), “Outsourcing info”, Shared Services Outsourcing Network, White paper
There are 13 citations in total.

Details

Other ID JA38RU83YV
Journal Section Articles
Authors

Robert Marciniak This is me

Publication Date June 1, 2012
Published in Issue Year 2012 Volume: 4 Issue: 1

Cite

APA Marciniak, R. (2012). HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?. International Journal of Business and Management Studies, 4(1), 227-235.
AMA Marciniak R. HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?. IJBMS. June 2012;4(1):227-235.
Chicago Marciniak, Robert. “HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?”. International Journal of Business and Management Studies 4, no. 1 (June 2012): 227-35.
EndNote Marciniak R (June 1, 2012) HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?. International Journal of Business and Management Studies 4 1 227–235.
IEEE R. Marciniak, “HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?”, IJBMS, vol. 4, no. 1, pp. 227–235, 2012.
ISNAD Marciniak, Robert. “HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?”. International Journal of Business and Management Studies 4/1 (June 2012), 227-235.
JAMA Marciniak R. HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?. IJBMS. 2012;4:227–235.
MLA Marciniak, Robert. “HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?”. International Journal of Business and Management Studies, vol. 4, no. 1, 2012, pp. 227-35.
Vancouver Marciniak R. HYBRID MODELS AS A MIX OF SHARED SERVICES AND OUTSOURCING OR COULD HYBRID MODEL BE THE NEW MANAGEMENT BUZZ IN THE FOLLOWING TIMES?. IJBMS. 2012;4(1):227-35.