PERCEIVED CORPORATE SOCIAL RESPONSIBILITY AND JOB SATISFACTION: THE MEDIATOR ROLE OF ORGANIZATIONAL IDENTIFICATION

Year 2018, Volume: 10 Issue: 2, 0 - 0, 31.12.2018

Erhan Boğan , Oğuz Türkay , Bekir Bora Dedeoğlu

Abstract

The main purpose of the present study is to examine the mediating role of
organizational identification in the relationship between perceived corporate social
responsibility and job satisfaction. Within this scope, data were collected via
questionnaires from the students studying tourism at bachelor’s degree in Sakarya
University and working as intern in hotel industry. Partial least squares of
structural equation modeling (PLS-SEM) was utilized for testing the research
model. In the present study where the perception of corporate social responsibility
was examined within the scope of stakeholders, it was found that customer and
environment-oriented social responsibility perceptions had positive effect on
organizational identification. On the other hand, job satisfaction was affected only from employee-oriented social responsibility perception in a positive and
significant way. In addition, a significant full mediation role was observed in the
relationship between the perceptions of environment-oriented social responsibility
activities and job satisfaction levels. In line with the findings, particular
recommendations were provided to the practitioners. 

Keywords

Corporate social responsibility, job satisfaction, organizational identification

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