FROM E-GOVERNANCE THROUGH M-GOVERNANCE: TURKEY APPLICATIONS

Abstract

Today, the utilization of technology has gone beyond the traditional use of banking and trading; yet begin to come out in governmental issues. Technology, that is used in voting and referendums which are the requirements of democracy, has become accessible not only electronically but also through portable devices. The concept of mobile government (m-Government), can also be defined as the delivery of government services to the doorstep of citizens personally. By mGovernment, governance issues are aimed to happen in a free and flexible way; thus the link and interaction between government and citizen will also be increased. Mobile governance is admitted as the next step of electronic governance and has yet started being used in Turkey. Turkey, that has solved infrastructure problems about information with e-governance, is planning to reach the level of European Union countries in mobile governance services. However, social transformation is always in the forefront and the problem of acceptance of either mobile or electronic applications by citizens arises. And that can be seen as a barrier in the development and the use of modern tools of democracy. The study is about to explain the concept and the use of m-governance, also the transition period of e-governance through m-governance. Especially, the importance and the place of m-Governance during EU adaptation process is being discussed. As such, both interviews with the m-Governance authorities in cities where m-governance is applied and comparisons of these cities with EU countries are also aimed.

Keywords

• M-Governance, Democracy, Local Government, E-Understanding

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