Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role

Volume: 6 Number: 8 November 1, 2016
  • Norasherin Binti Basirudin
  • Rohaida Basiruddin
  • Mozhdeh Mokhber
  • Siti Zaleha Abdul Rasid
  • Nor Aiza Mohd Zamil
EN

Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role

Abstract

Employees are regarded as an important asset for organizations, however evaluating their job satisfaction is sometimes dubious. Job satisfaction has been considered as an important factor effecting employee’s commitment, behaviour and attitudes in an organization. Previous research found that different inspiration and motivation do exist between public and private sector employees and this will influence job satisfaction over the sectors. Hence, this research aims to determine the perception of job satisfaction among public sector employees. Moreover it will identify which facets of job satisfaction are the most important drivers of organizational citizenship behaviour. Evidently, if public officials are satisfied with their jobs they are more likely to present citizenship behaviour for the goodness of employees, organization as well as the nation without expecting any returns. This is a natural reciprocate of gestures and feedback presenting the satisfaction or dissatisfaction of individuals with their job. Therefore the purpose of this research is to examine the relationship between job satisfaction and organizational citizenship behaviour among public sector employees. This study will be conducted in Malaysian Ministry of Women, Family and Community Development and a quantitative research method will be proposed for data collection. This research will help managers and government bodies to understand the factors affecting job satisfaction among public sector employees and thus enhance their performance.

Keywords

Details

Primary Language

English

Subjects

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Journal Section

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Authors

Norasherin Binti Basirudin This is me

Rohaida Basiruddin This is me

Mozhdeh Mokhber This is me

Siti Zaleha Abdul Rasid This is me

Nor Aiza Mohd Zamil This is me

Publication Date

November 1, 2016

Submission Date

November 1, 2016

Acceptance Date

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Published in Issue

Year 2016 Volume: 6 Number: 8

APA
Basirudin, N. B., Basiruddin, R., Mokhber, M., Rasid, S. Z. A., & Zamil, N. A. M. (2016). Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role. International Journal of Economics and Financial Issues, 6(8), 376-381. https://izlik.org/JA35AL28SE
AMA
1.Basirudin NB, Basiruddin R, Mokhber M, Rasid SZA, Zamil NAM. Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role. IJEFI. 2016;6(8):376-381. https://izlik.org/JA35AL28SE
Chicago
Basirudin, Norasherin Binti, Rohaida Basiruddin, Mozhdeh Mokhber, Siti Zaleha Abdul Rasid, and Nor Aiza Mohd Zamil. 2016. “Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role”. International Journal of Economics and Financial Issues 6 (8): 376-81. https://izlik.org/JA35AL28SE.
EndNote
Basirudin NB, Basiruddin R, Mokhber M, Rasid SZA, Zamil NAM (November 1, 2016) Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role. International Journal of Economics and Financial Issues 6 8 376–381.
IEEE
[1]N. B. Basirudin, R. Basiruddin, M. Mokhber, S. Z. A. Rasid, and N. A. M. Zamil, “Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role”, IJEFI, vol. 6, no. 8, pp. 376–381, Nov. 2016, [Online]. Available: https://izlik.org/JA35AL28SE
ISNAD
Basirudin, Norasherin Binti - Basiruddin, Rohaida - Mokhber, Mozhdeh - Rasid, Siti Zaleha Abdul - Zamil, Nor Aiza Mohd. “Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role”. International Journal of Economics and Financial Issues 6/8 (November 1, 2016): 376-381. https://izlik.org/JA35AL28SE.
JAMA
1.Basirudin NB, Basiruddin R, Mokhber M, Rasid SZA, Zamil NAM. Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role. IJEFI. 2016;6:376–381.
MLA
Basirudin, Norasherin Binti, et al. “Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role”. International Journal of Economics and Financial Issues, vol. 6, no. 8, Nov. 2016, pp. 376-81, https://izlik.org/JA35AL28SE.
Vancouver
1.Norasherin Binti Basirudin, Rohaida Basiruddin, Mozhdeh Mokhber, Siti Zaleha Abdul Rasid, Nor Aiza Mohd Zamil. Organizational Citizenship Behaviour in Public Sector: Does Job Satisfaction Play a Role. IJEFI [Internet]. 2016 Nov. 1;6(8):376-81. Available from: https://izlik.org/JA35AL28SE