Year 2017, Volume 7 , Issue 2, Pages 730 - 732 2017-06-01

Customer Relationship Management in Agile Healthcare Organizations

Rafat Rezapour Nasrabad [1]


Today, several studies in the field to identify key factors in the success and agility of health care organizations to improve their performance in the face of changes have taken place in the context of customer relationship management among them. The purpose of this study was to explore the concept of customer relationship management, goals and benefits by considering its relationship with value creation for clients and treatment. Results showed concern for organizations today, creating customer satisfaction at the highest customer loyalty, which requires involvement in the value chain activities and decisions of the organization.
Management, Customer relationship, Customer Orientation, Value, Healthcare Service
Other ID JA32VY66YU
Journal Section Research Article
Authors

Author: Rafat Rezapour Nasrabad

Dates

Publication Date : June 1, 2017

Bibtex @ { ijefi354562, journal = {International Journal of Economics and Financial Issues}, issn = {}, eissn = {2146-4138}, address = {ijefi@econjournals.com}, publisher = {İlhan ÖZTÜRK}, year = {2017}, volume = {7}, pages = {730 - 732}, doi = {}, title = {Customer Relationship Management in Agile Healthcare Organizations}, key = {cite}, author = {Nasrabad, Rafat Rezapour} }
APA Nasrabad, R . (2017). Customer Relationship Management in Agile Healthcare Organizations. International Journal of Economics and Financial Issues , 7 (2) , 730-732 . Retrieved from https://dergipark.org.tr/en/pub/ijefi/issue/32035/354562
MLA Nasrabad, R . "Customer Relationship Management in Agile Healthcare Organizations". International Journal of Economics and Financial Issues 7 (2017 ): 730-732 <https://dergipark.org.tr/en/pub/ijefi/issue/32035/354562>
Chicago Nasrabad, R . "Customer Relationship Management in Agile Healthcare Organizations". International Journal of Economics and Financial Issues 7 (2017 ): 730-732
RIS TY - JOUR T1 - Customer Relationship Management in Agile Healthcare Organizations AU - Rafat Rezapour Nasrabad Y1 - 2017 PY - 2017 N1 - DO - T2 - International Journal of Economics and Financial Issues JF - Journal JO - JOR SP - 730 EP - 732 VL - 7 IS - 2 SN - -2146-4138 M3 - UR - Y2 - 2019 ER -
EndNote %0 International Journal of Economics and Financial Issues Customer Relationship Management in Agile Healthcare Organizations %A Rafat Rezapour Nasrabad %T Customer Relationship Management in Agile Healthcare Organizations %D 2017 %J International Journal of Economics and Financial Issues %P -2146-4138 %V 7 %N 2 %R %U
ISNAD Nasrabad, Rafat Rezapour . "Customer Relationship Management in Agile Healthcare Organizations". International Journal of Economics and Financial Issues 7 / 2 (June 2017): 730-732 .
AMA Nasrabad R . Customer Relationship Management in Agile Healthcare Organizations. IJEFI. 2017; 7(2): 730-732.
Vancouver Nasrabad R . Customer Relationship Management in Agile Healthcare Organizations. International Journal of Economics and Financial Issues. 2017; 7(2): 732-730.