JUSTICE IN THE WORKPLACE: THE INFLUENCE OF PROCEDURAL, DISTRIBUTIVE AND INTERACTIONAL JUSTICE ON ORGANISATIONAL CITIZENSHIP BEHAVIOUR AMONG EMPLOYEES IN THE POLICE SERVICE

Year 2016, Volume: 8 Issue: 1, 177 - 191, 01.06.2016

H.J. van Vuuren M. Dhurup P. Joubert

Abstract

Organisational justice has received a fair amount of attention in business
environments. The study investigated employees’ perceptions of organisational
justice and their effects on organisational citizenship behaviour at the SAPS
Academy, Paarl, South Africa. Using a quantitative research paradigm and an
exploratory research method, 226 employees were sampled through a structured
questionnaire. Systematic sampling was used to ensure that the sample accurately
reflected the larger population (N=457). The correlation analysis revealed that all
three dimensions of organisational justice are related significantly and positively
to organisational citizenship behaviour. Through regression analysis
organisational justice showed a strong predictive relationship with organisational
citizenship behaviour. The study demonstrated that employees show a greater
propensity to engage in organisational citizenship behaviour when they are able to
form positive perceptions of procedural, distributive and interactional justice. The
study established that there are major differences between the expectations of
employees and managerial actions, which suggest that there are different areas to
explore and different types of activities to undertake in order to successfully
enhance employees’ perceptions of organisational justice and reinforce
organisational citizenship behaviour in the academy.

Keywords

Organisational justice, Procedural justice, Distributive justice, Organisational commitment

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