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TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA

Year 2015, Volume: 7 Issue: 2, 1 - 16, 01.12.2015

Abstract

In a knowledge economy, knowledge has become the basic form
of capital. Economic growth is driven by the accumulation of
knowledge. Knowledge is used in organisations to make money.
The current study seeks to explore the challenges that SMEs
experience when managing their knowledge in a developing
country, Zambia that is undergoing radical change. An
exploratory and descriptive type of study was conducted
because there is little research that has been done on the
availability and challenges of Knowledge Management in Small
and Medium Enterprises (SMEs) in Zambia. Questionnaires
were administered to a sample of SMEs that were drawn
randomly across the selected city and those registered with the
relevant authorities that is, the Patents and Companies
Registration agency (PACRA) of Zambia. Interviews were
conducted with some of the supervisors of these SMEs to allow
for more probing and insight into the challenges being
experienced. It was found out that most SMEs experienced
challenges of competing in the global market more specifically,
economic, political and social challenges, human resource
challenges, organisational structure challenges and technological
challenges.

References

  • Bowen, M., Morara, M. & Mureith, S. (2009). The Management of business challenges among small and micro business enterprises in Nairobi, Kenya, KCA Journal of
  • Business Management: vol 2, No 1 20009, and pp.16-31.
  • Chisala, V. (2007). Economic policies for growth, employment and poverty reduction: case study of Zambia, UNDP, Lusaka.
  • Chisala, BS. 1994. The downfall of President Kaunda. Lusaka: Steliza.
  • Durst, S. & Edvardsson, I.R., 2012. Knowledge management in
  • SMEs: a literature review. Journal of Knowledge Management, (6), 879-903. Gold AH, Malhotra A and Segars AH (2001) Knowledge management: an organizational capabilities perspective. Journal of Management Information Systems 18(1), 185–214.
  • Hashi, I & Krasniqi, B.A (2011). Entrepreneurship and SME growth: evidence from advanced and laggard transition economics. International Journal of Entrepreneurial Behaviour
  • & Research Vol. 17 No 5, 2011 pp.456-487.
  • Kluge, J., Stein, W. & Licht, T. (2001) Knowledge Unplugged,
  • Palgrave, Basingstoke, Hampshire. Krogh, G., Nonaka, I. & Aben, M. (2001). Making the most of your company’s knowledge: A strategic framework. Long Range Planning, 34:421-439.
  • Liebowitz, J. (1999), “Key ingredients to the success of an organization’s knowledge managementstrategy”, Knowledge and Process Management, Vol. 6 No. 1, pp. 37-40.
  • Megdadi, Y.A.A, Al-Sukkar, A.S.M.& Hammouri, M.A.J. (2012) “Factors and Benefits of Knowledge Management
  • Practices by SMEs in Irbed District of Jordan: An Empirical Study”,International Journal of Business and Social ScienceVol. 3 No. 16 [Special Issue – August 2012].
  • McLaughlin, S. and Paton, R. A. (2008) Identifying Barriers that
  • Impact Knowledge Creation and Transfer within complex organisations. Journal of Knowledge Management 12 (4). Mbonyane, B & Ladzani, W (2011). Factors that hinder the growth of small businesses in South African Townships.
  • European Business Review Vol. 23 No 6, 2011 pp.550-560.
  • Nasimi, M.H., Nasimi, S., Kasmaei, M.S., Kasmaei, H.S., Basirian, F. & Musapour, H. (2013). Knowledge management and competitive advantage for organizations. Kuwait Chapter of
  • Arabian Journal of Business and Management Review, 2(5), 56- Parkinson, A & McBain, R. (Eds). (2013). Managing People.
  • London. Sage Publications Ltd. Paton, R.A & McCalman, J. (2008). Change management: a guide to effective implementation. Sage. Los Angeles. No 5, pp. 257-270.
  • Rahimli, A. (2012). Knowledge management and competitive management. Information and Knowledge Management, 2(7), 43.
  • Rasula, J., Vuksic, V. B.& Stemberger, M. I. (2012). The Impact of Knowledge Management on Organisational Performance.
  • Economic and Business Review, 14 (2): 147-168. Szulanski, G. Strategic Management Journal, Vol. 17, Special Issue: Knowledge and the Firm (Winter, 1996), pp. 27-43.
  • The Zambia Development Act No. 11 of 2006, 69. Government Printers.
  • Tiwana, A. (2002). The knowledge management toolkit: orchestrating IT, strategy and knowledge platforms. Prentice Hall. USA.
  • Wai Yip, M, Ng, A.H.H & Lau, D.H.C. (2012). Employee
  • Participation: Success Factor of Knowledge Management. International Journal of Information and Education Technology, Vol. 2, No. 3. Wong, K.Y. (2005), Critical success factors for implementing knowledge management in small and medium enterprises,
  • Industrial Management & Data Systems, Vol. 95(3), 261-279.
Year 2015, Volume: 7 Issue: 2, 1 - 16, 01.12.2015

Abstract

References

  • Bowen, M., Morara, M. & Mureith, S. (2009). The Management of business challenges among small and micro business enterprises in Nairobi, Kenya, KCA Journal of
  • Business Management: vol 2, No 1 20009, and pp.16-31.
  • Chisala, V. (2007). Economic policies for growth, employment and poverty reduction: case study of Zambia, UNDP, Lusaka.
  • Chisala, BS. 1994. The downfall of President Kaunda. Lusaka: Steliza.
  • Durst, S. & Edvardsson, I.R., 2012. Knowledge management in
  • SMEs: a literature review. Journal of Knowledge Management, (6), 879-903. Gold AH, Malhotra A and Segars AH (2001) Knowledge management: an organizational capabilities perspective. Journal of Management Information Systems 18(1), 185–214.
  • Hashi, I & Krasniqi, B.A (2011). Entrepreneurship and SME growth: evidence from advanced and laggard transition economics. International Journal of Entrepreneurial Behaviour
  • & Research Vol. 17 No 5, 2011 pp.456-487.
  • Kluge, J., Stein, W. & Licht, T. (2001) Knowledge Unplugged,
  • Palgrave, Basingstoke, Hampshire. Krogh, G., Nonaka, I. & Aben, M. (2001). Making the most of your company’s knowledge: A strategic framework. Long Range Planning, 34:421-439.
  • Liebowitz, J. (1999), “Key ingredients to the success of an organization’s knowledge managementstrategy”, Knowledge and Process Management, Vol. 6 No. 1, pp. 37-40.
  • Megdadi, Y.A.A, Al-Sukkar, A.S.M.& Hammouri, M.A.J. (2012) “Factors and Benefits of Knowledge Management
  • Practices by SMEs in Irbed District of Jordan: An Empirical Study”,International Journal of Business and Social ScienceVol. 3 No. 16 [Special Issue – August 2012].
  • McLaughlin, S. and Paton, R. A. (2008) Identifying Barriers that
  • Impact Knowledge Creation and Transfer within complex organisations. Journal of Knowledge Management 12 (4). Mbonyane, B & Ladzani, W (2011). Factors that hinder the growth of small businesses in South African Townships.
  • European Business Review Vol. 23 No 6, 2011 pp.550-560.
  • Nasimi, M.H., Nasimi, S., Kasmaei, M.S., Kasmaei, H.S., Basirian, F. & Musapour, H. (2013). Knowledge management and competitive advantage for organizations. Kuwait Chapter of
  • Arabian Journal of Business and Management Review, 2(5), 56- Parkinson, A & McBain, R. (Eds). (2013). Managing People.
  • London. Sage Publications Ltd. Paton, R.A & McCalman, J. (2008). Change management: a guide to effective implementation. Sage. Los Angeles. No 5, pp. 257-270.
  • Rahimli, A. (2012). Knowledge management and competitive management. Information and Knowledge Management, 2(7), 43.
  • Rasula, J., Vuksic, V. B.& Stemberger, M. I. (2012). The Impact of Knowledge Management on Organisational Performance.
  • Economic and Business Review, 14 (2): 147-168. Szulanski, G. Strategic Management Journal, Vol. 17, Special Issue: Knowledge and the Firm (Winter, 1996), pp. 27-43.
  • The Zambia Development Act No. 11 of 2006, 69. Government Printers.
  • Tiwana, A. (2002). The knowledge management toolkit: orchestrating IT, strategy and knowledge platforms. Prentice Hall. USA.
  • Wai Yip, M, Ng, A.H.H & Lau, D.H.C. (2012). Employee
  • Participation: Success Factor of Knowledge Management. International Journal of Information and Education Technology, Vol. 2, No. 3. Wong, K.Y. (2005), Critical success factors for implementing knowledge management in small and medium enterprises,
  • Industrial Management & Data Systems, Vol. 95(3), 261-279.
There are 27 citations in total.

Details

Primary Language English
Subjects Business Administration
Other ID JA46KZ58NF
Journal Section Articles
Authors

Wiza Munyeka This is me

Publication Date December 1, 2015
Published in Issue Year 2015 Volume: 7 Issue: 2

Cite

APA Munyeka, W. (2015). TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA. International Journal of Economics and Finance Studies, 7(2), 1-16.
AMA Munyeka W. TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA. IJEFS. December 2015;7(2):1-16.
Chicago Munyeka, Wiza. “TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA”. International Journal of Economics and Finance Studies 7, no. 2 (December 2015): 1-16.
EndNote Munyeka W (December 1, 2015) TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA. International Journal of Economics and Finance Studies 7 2 1–16.
IEEE W. Munyeka, “TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA”, IJEFS, vol. 7, no. 2, pp. 1–16, 2015.
ISNAD Munyeka, Wiza. “TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA”. International Journal of Economics and Finance Studies 7/2 (December 2015), 1-16.
JAMA Munyeka W. TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA. IJEFS. 2015;7:1–16.
MLA Munyeka, Wiza. “TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA”. International Journal of Economics and Finance Studies, vol. 7, no. 2, 2015, pp. 1-16.
Vancouver Munyeka W. TECHNOLOGICAL, ECONOMIC, HUMAN RESOURCE AND ORGANISATIONAL CHALLENGES INKNOWLEDGE MANAGEMENT OF SMALL AND MEDIUM ENTERPRISES (SMEs) IN A SELECTED CITY IN THE REPUBLIC OF ZAMBIA. IJEFS. 2015;7(2):1-16.