THE RELATIONSHIP BETWEEN INNOVATIVENESS AND ORGANIZATIONAL PERFORMANCE PERCEIVED BY HEALTHCARE MANAGERS: A STUDY IN A HEALTHCARE GROUP

Year 2017, Volume: 2 Issue: 3, 44 - 52, 31.12.2017

Haluk Özsarı Mesut Çimen Serkan Deniz Mehmet Şeker

Abstract

 Abstract:Increased
patient expectations from healthcare services, intense competition in the
healthcare sector, and the necessity of providing high-quality healthcare
service have made innovativeness and performance more important for healthcare
organizations. Therefore, healthcare managers‟ perception of relationship
between innovativeness and performance is required to be examined. The aim of
this study is to investigate the relationship between innovativeness and
organizational performance through the lenses of healthcare managers. The study
was done with healthcare managers working in 12 hospital which belong to a
healthcare group operating in Turkey. 173 questionnaires were collected, and
correlation and regression analyses were performed in order to determine the
relationship between innovativeness and organizational performance. According
to the analyses results, there is a statistically significant and moderately
positive relationship between innovativeness and organizational performance. It
is also found that innovativeness affects organizational performance
significantly and positively as well.

Keywords

Innovativeness, Performance, Healthcare Organizations

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