The Effect Of Perceived Stress of Health Care Professionals on Servant Leadership Behaviors In The Covid-19 Period: NMRT Example

Year 2023, Volume: 8 Issue: 1, 58 - 77, 24.03.2023

Altuğ Çağatay , Ali Topal , Ümit Arslan

Abstract

Aim: The research aims to determine the effect of servant leadership behaviors on the perceived stress levels of healthcare professionals during the COVID 19 pandemic.
Methods: The population of the study is 1107 health employees (NMRT - National Medical Rescue Team) in Ankara region. The sample consists of 215 people. Pearson correlation analysis was applied in the study. Simple linear regression test was implemented for the relation level of the sub-dimensions. In the correlation analysis, a medium strong positive correlation was determined between the dependent and independent variables.
Results: It is seen that servant leadership behaviors and perceived stress levels of employees are be positively affected. It has been revealed that with the servant leadership behaviors shown during the pandemic process, the stress levels of the employees decreased, the service quality increased and the motivation was provided in a positive way.
Conclusion: It can be stated that there is a moderate positive correlation between the dimensions of strengthening, courage, trust, and realism. The model established for the correlation between the stress/discomfort perception dimension and the inadequate self-efficacy perception dimension, and the servant leadership dimensions was determined as significant. Also the servant leadership behaviors exhibited by the ministry managers during the COVID 19 process are thought to make the level of stress perceived by the employees feel low. It can be said that the NMRT employees' servant leadership behaviors, especially in the COVID 19 process, positively affected the people in the working environment and with whom they contacted.

Keywords

stress, leadership, health staff

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