Strategic Assessment of Ergonomics in Jordan's Maritime Operations: Safety and Productivity Perspectives

Abstract

This study examines the impact of ergonomic interventions on workplace safety and productivity within a sea freight forwarding company operating in Aqaba and Amman, Jordan. The research aimed to identify key ergonomic risk factors affecting employees and to evaluate targeted interventions designed to reduce physical discomfort, enhance job satisfaction, and improve operational performance. A mixed-methods approach was employed, integrating quantitative data from structured questionnaires—covering demographics, physical discomfort, job satisfaction, ergonomic support, and fatigue—with qualitative insights from employee interviews. Physical risk levels were assessed using the Rapid Entire Body Assessment (REBA) tool, while company records on safety incidents, absenteeism, and productivity were analysed to triangulate findings. The study involved 120 participants across administrative and operational roles. Statistical analyses, including descriptive statistics, paired t-tests, and ANOVA, were applied to compare pre- and post-intervention data. Results indicated a significant reduction in musculoskeletal complaints and fatigue, accompanied by notable improvements in perceived job satisfaction, productivity, and safety outcomes. The findings highlight the value of integrating ergonomic strategies into logistics operations and provide evidence-based recommendations for enhancing employee well-being and organizational efficiency.

Keywords

• Ergonomic Management
• Workplace Safety
• REBA Assessment
• Musculoskeletal Disorders.
• Productivity

Ürdün'ün Denizcilik Faaliyetlerinde Ergonominin Stratejik Değerlendirmesi: Güvenlik ve Verimlilik Perspektifleri

Öz

Bu çalışma, Ürdün'ün Akabe ve Amman kentlerinde faaliyet gösteren bir deniz taşımacılığı şirketinde ergonomik müdahalelerin işyeri güvenliği ve verimlilik üzerindeki etkisini incelemektedir. Araştırma, çalışanları etkileyen temel ergonomik risk faktörlerini belirlemeyi ve fiziksel rahatsızlığı azaltmak, iş memnuniyetini artırmak ve operasyonel performansı iyileştirmek için tasarlanmış hedefli müdahaleleri değerlendirmeyi amaçlamıştır. Yapısal anketlerden elde edilen demografik bilgiler, fiziksel rahatsızlık, iş memnuniyeti, ergonomik destek ve yorgunluk gibi nicel veriler ile çalışanlarla yapılan görüşmelerden elde edilen niteliksel bilgiler birleştirilerek karma yöntem yaklaşımı kullanılmıştır. Fiziksel risk düzeyleri Rapid Entire Body Assessment (REBA) aracı kullanılarak değerlendirilirken, güvenlik olayları, devamsızlık ve verimlilikle ilgili şirket kayıtları da bulguları doğrulamak için analiz edilmiştir. Çalışmaya idari ve operasyonel görevlerde çalışan 120 kişi katılmıştır. Tanımlayıcı istatistikler, eşleştirilmiş t-testleri ve ANOVA dahil olmak üzere istatistiksel analizler, müdahale öncesi ve sonrası verileri karşılaştırmak için uygulandı. Sonuçlar, kas-iskelet sistemi şikayetlerinde ve yorgunlukta önemli bir azalma olduğunu ve bununla birlikte algılanan iş memnuniyeti, verimlilik ve güvenlik sonuçlarında da kayda değer iyileşmeler olduğunu gösterdi. Bulgular, ergonomik stratejilerin lojistik operasyonlarına entegre edilmesinin değerini vurgulamakta ve çalışanların refahını ve organizasyonel verimliliği artırmak için kanıta dayalı öneriler sunmaktadır.

Anahtar Kelimeler

• Ergonomik Yönetim
• İşyeri Güvenliği
• REBA Değerlendirmesi
• Kas-İskelet Sistemi Rahatsızlıkları.
• Verimlilik

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