BUILDING PUBLIC SECTOR COMPETITIVENESS THROUGH SOUND AND RESILIENT INTERNAL SYSTEMS: A CASE OF ZIMBABWE

Year 2021, Volume: 5 Issue: 2, 113 - 136, 30.09.2021

Charles Mazhazhate Dr. R. M. Rusike Dr. D. Maravanyika

Abstract

Building internal control systems of an organization is vital for resource utiliza-tion, accountability and its competitiveness. Public sector supply chains play an important role in service delivery of goods and services to the general public. There is need for strong internal systems in the public sector because they are funded from taxpayers’ money. Countries with intact public sector management systems progressively develop toward equality and attainment of Sustainable Development Goals. This was a case of the Public Sector Supply Chain Man-agement in Zimbabwe. An exploratory research design was adopted. Qualitative and quantitative instrumentation were used. The target population were consum-ers (3574) of goods and services from Health Sector Supply Chains, Water Sup-ply Chains and Agrisupply Chains. A sample size of 347 was used for repre-sentativeness. Both random and purposive sampling techniques were used. The study found out that the internal environment of public sector supply chains was prone to abuse from external political forces which disrupted the normal func-tioning of systems leading to opportunistic moments of abuse by insiders. The study recommends a change in political culture and strong commitment from politicians to improve operational efficiency of public sector supply chains.

Keywords

Internal Control Systems, Public Sector Accountability, Efficiency Resource, Utilization

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