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MEASURING THE INFLUENCE OF WORKPLACE DESIGN ON JOB SATISFACTION AND PERCEIVED PRODUCTIVITY: A RESEARCH ON UNIVERSITY EMPLOYEES

Year 2021, , 277 - 293, 30.06.2021
https://doi.org/10.37093/ijsi.950604

Abstract

Employee job satisfaction and productivity of employees are so crucial for companies since many years. Both of them may either lead to higher performance, increased profit or lower performance, increased turnover rate and etc. That’s why, understanding the antecedents of both job satisfaction and productivity, and exploring the influence of those antecedents on job satisfaction and productivity have been important research areas since many years. According to the literature, workplace design is one of the most important factors affecting job satisfaction and productivity of employees. The aim of this study is to measure the impact of workplace design (office layout and physical environment) on job satisfaction and perceived employee productivity by means of structural equation modeling in a public university and to suggest strategies. The research was conducted on employees of Bursa Uludağ University. Face-to-face questionnaire was used as the data collection method. Convenience sampling was chosen as the sampling method. 290 surveys were confirmed for testing the model. Research findings indicate that two dimensions of workplace design were found to have influences on job satisfaction and job satisfaction was found to have an important influence on perceived productivity of employees.

References

  • Cortina, Jose M. (1993). “What is Coefficient Alpha? An Examination of Theory and Applications”. Journal of Applied Psychology, 78(1), 98-104.
  • De Been, Iris; Beijer, Marion (2014). “The Influence of Office Type on Satisfaction and Perceived Productivity Support”. Journal of Facilities Management, 12(2), 142-157.
  • F. Hair Jr, Joe; Sarstedt, Marko; Hopkins, Lucas; G. Kuppelwieser, Volker (2014). “Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research”. European Business Review, 26(2), 106-121.
  • Fahr, Rene (2011). “Job Design and Job Satisfaction—Empirical Evidence for Germany?”. Management Revue, 22(1), 28-46.
  • Fornell, Claes; Larcker, David F. (1981). “Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics”. Journal of Marketing Research, 18(3), 382-388.
  • Groen, Brenda; van der Voordt, Theo; Hoekstra, Bartele; van Sprang, Hester (2019). “Impact of Employee Satisfaction with Facilities on Self-Assessed Productivity Support”. Journal of Facilities Management, 17(5), 442-462.
  • Gutnick, Limor. (2007). “A Workplace Design that Reduces Employee Stress and Increases Employee Productivity Using Environmentally Responsible Materials”, (Unpublished Master Thesis), Eastern Michigan University, Michigan.
  • Harris, Rob (2019). “Defining and Measuring the Productive Office”. Journal of Corporate Real Estate, 21(1), 55-71.
  • Ikonne, Chinyere N.; Yacob, Haliso (2014). “Influence of Spatial Comfort and Environmental Workplace Ergonomics on Job Satisfaction of Librarians in the Federal and State University Libraries in Southern Nigeria”. Open Access Library Journal, 1(06), 1-10.
  • Khan, Saddat H., Azhar, Zarqa; Parveen, Sajida; Naeem, Farheen; Sohail, Malik M. (2011). “Exploring the Impact of Infrastructure, Pay Incentives, and Workplace Environment on Employees’ Performance: A Case Study of Sargodha University”. Asian Journal of Empirical Research, 2(4), 118-140.
  • Kim, Amy; Wang, Shuoqi; McCunn, Lindsay; Sadatsafavi, Hessam (2020). “Impact of Office Modernization on Environmental Satisfaction: A Naturalistic Field Study”. Frontiers in Built Environment, 6, 1-14.
  • Kwon, Minyoung; Remøy, Hilde (2020). “Office Employee Satisfaction: The Influence of Design Factors On Psychological User Satisfaction”. Facilities, 38(1/2), 1-19.
  • Mendis, M. V. S. (2016). “Workplace Design and Job Performance: A Study of Operational Level Employees in the Apparel Industry of Sri Lanka”. International Journal of Scientific and Research Publications, 6(12), 148-153.
  • Nappi, Ingrid; de Campos Ribeiro, Gisele; Cochard, Nicolas (2020). “The Interplay of Stress and Workspace Attachment on User Satisfaction and Workspace Support to Labour Productivity”. Journal of Corporate Real Estate, 22(3), 215-237.
  • Pitchforth, Jegar; Nelson, Elizabeth C.; van den Helder, Marc; Oosting, Wouter (2020). “The Work Environment Pilot: An Experiment to Determine the Optimal Office Design for a Technology Company”. PLoS ONE, 15(5), e0232943. https://doi.org/10.1371/journal.pone.0232943.
  • Rasheed, Eziaku O.; Khoshbakht, Maryam; Baird, George (2019). “Does the Number of Occupants in an Office Influence Individual Perceptions of Comfort and Productivity?—New Evidence from 5000 Office Workers”. Buildings, 9(3), 1-14.
  • Rezaei, Sajad (2015). “Segmenting Consumer Decision-Making Styles (CDMS) toward Marketing Practice: A Partial Least Squares (PLS) Path Modeling Approach”. Journal of Retailing and Consumer Services, 22, 1-15.
  • Sharif, Faiza; Sharif, Saqib (2017). “The Relationship of Workplace Design on Employees’ Perceived Productivity: A Case of Higher Education Institutions”. Journal of Social Sciences & Interdisciplinary Research (JSSIR), 6(1), 1-22.
  • Shobe, Kyle (2018). “Productivity Driven By Job Satisfaction, Physical Work Environment, Management Support and Job Autonomy”. Business and Economics Journal, 9(2), 2-9.
  • Waqas, Athar; Bashir, Umair; Sattar, Muhammad F; Abdullah, Hafiz M.; Hussain, Imtiaz; Anjum, Waqas; Arshad, Rizwan (2014). “Factors Influencing Job Satisfaction and its Impact on Job Loyalty”. International Journal of Learning and Development, 4(2), 141-161.

İŞYERİ TASARIMININ İŞ TATMİNİ VE ALGILANAN VERİMLİLİK ÜZERİNDEKİ ETKİSİNİN ÖLÇÜMÜ: ÜNİVERSİTE ÇALIŞANLARI ÜZERİNDE BİR ARAŞTIRMA

Year 2021, , 277 - 293, 30.06.2021
https://doi.org/10.37093/ijsi.950604

Abstract

Çalışanların iş tatmini ve verimlilikleri uzun yıllardır işletmeler için önemli bir konu olmuştur. Her iki kavram da performans artışına, kar artışına veya düşük performans ile işgören devir oranında artışa neden olabilir. Bu nedenle, hem iş tatmini hem de verimlilik kavramlarının öncüllerinin anlaşılması ve bu öncüllerin iş tatmini ve verimlilik üzerinde etkilerinin incelenmesi uzun yıllardan beri önemli araştırma konuları arasındadır. Literatüre göre, iş yeri tasarımı çalışanların iş tatmini ve verimliliklerini etkileyen en önemli faktörler arasındadır. Bu çalışmanın amacı, iş yeri tasarımının (ofis /büro düzeni ve fiziksel çevre) iş tatmini ve algılanan çalışan verimliliği üzerindeki etkisini bir kamu üniversitesinde yapısal eşitlik modelleme ile ölçmek ve stratejiler önermektir. Araştırma, Bursa Uludağ Üniversitesi çalışanları üzerinde yürütülmüştür. Veriler yüzyüze anket yöntemi ile toplanmıştır. Araştırmada kolayda örnekleme kullanılmıştır. Analiz için 290 anket formu uygun bulunmuştur. Araştırma bulgularına göre, iş yeri tasarımının iki boyutunun iş tatmini üzerinde ve iş tatmininin de çalışanların algılanan verimliliği üzerinde istatistiksel olarak anlamlı bir etkisi mevcuttur.

References

  • Cortina, Jose M. (1993). “What is Coefficient Alpha? An Examination of Theory and Applications”. Journal of Applied Psychology, 78(1), 98-104.
  • De Been, Iris; Beijer, Marion (2014). “The Influence of Office Type on Satisfaction and Perceived Productivity Support”. Journal of Facilities Management, 12(2), 142-157.
  • F. Hair Jr, Joe; Sarstedt, Marko; Hopkins, Lucas; G. Kuppelwieser, Volker (2014). “Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool in Business Research”. European Business Review, 26(2), 106-121.
  • Fahr, Rene (2011). “Job Design and Job Satisfaction—Empirical Evidence for Germany?”. Management Revue, 22(1), 28-46.
  • Fornell, Claes; Larcker, David F. (1981). “Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics”. Journal of Marketing Research, 18(3), 382-388.
  • Groen, Brenda; van der Voordt, Theo; Hoekstra, Bartele; van Sprang, Hester (2019). “Impact of Employee Satisfaction with Facilities on Self-Assessed Productivity Support”. Journal of Facilities Management, 17(5), 442-462.
  • Gutnick, Limor. (2007). “A Workplace Design that Reduces Employee Stress and Increases Employee Productivity Using Environmentally Responsible Materials”, (Unpublished Master Thesis), Eastern Michigan University, Michigan.
  • Harris, Rob (2019). “Defining and Measuring the Productive Office”. Journal of Corporate Real Estate, 21(1), 55-71.
  • Ikonne, Chinyere N.; Yacob, Haliso (2014). “Influence of Spatial Comfort and Environmental Workplace Ergonomics on Job Satisfaction of Librarians in the Federal and State University Libraries in Southern Nigeria”. Open Access Library Journal, 1(06), 1-10.
  • Khan, Saddat H., Azhar, Zarqa; Parveen, Sajida; Naeem, Farheen; Sohail, Malik M. (2011). “Exploring the Impact of Infrastructure, Pay Incentives, and Workplace Environment on Employees’ Performance: A Case Study of Sargodha University”. Asian Journal of Empirical Research, 2(4), 118-140.
  • Kim, Amy; Wang, Shuoqi; McCunn, Lindsay; Sadatsafavi, Hessam (2020). “Impact of Office Modernization on Environmental Satisfaction: A Naturalistic Field Study”. Frontiers in Built Environment, 6, 1-14.
  • Kwon, Minyoung; Remøy, Hilde (2020). “Office Employee Satisfaction: The Influence of Design Factors On Psychological User Satisfaction”. Facilities, 38(1/2), 1-19.
  • Mendis, M. V. S. (2016). “Workplace Design and Job Performance: A Study of Operational Level Employees in the Apparel Industry of Sri Lanka”. International Journal of Scientific and Research Publications, 6(12), 148-153.
  • Nappi, Ingrid; de Campos Ribeiro, Gisele; Cochard, Nicolas (2020). “The Interplay of Stress and Workspace Attachment on User Satisfaction and Workspace Support to Labour Productivity”. Journal of Corporate Real Estate, 22(3), 215-237.
  • Pitchforth, Jegar; Nelson, Elizabeth C.; van den Helder, Marc; Oosting, Wouter (2020). “The Work Environment Pilot: An Experiment to Determine the Optimal Office Design for a Technology Company”. PLoS ONE, 15(5), e0232943. https://doi.org/10.1371/journal.pone.0232943.
  • Rasheed, Eziaku O.; Khoshbakht, Maryam; Baird, George (2019). “Does the Number of Occupants in an Office Influence Individual Perceptions of Comfort and Productivity?—New Evidence from 5000 Office Workers”. Buildings, 9(3), 1-14.
  • Rezaei, Sajad (2015). “Segmenting Consumer Decision-Making Styles (CDMS) toward Marketing Practice: A Partial Least Squares (PLS) Path Modeling Approach”. Journal of Retailing and Consumer Services, 22, 1-15.
  • Sharif, Faiza; Sharif, Saqib (2017). “The Relationship of Workplace Design on Employees’ Perceived Productivity: A Case of Higher Education Institutions”. Journal of Social Sciences & Interdisciplinary Research (JSSIR), 6(1), 1-22.
  • Shobe, Kyle (2018). “Productivity Driven By Job Satisfaction, Physical Work Environment, Management Support and Job Autonomy”. Business and Economics Journal, 9(2), 2-9.
  • Waqas, Athar; Bashir, Umair; Sattar, Muhammad F; Abdullah, Hafiz M.; Hussain, Imtiaz; Anjum, Waqas; Arshad, Rizwan (2014). “Factors Influencing Job Satisfaction and its Impact on Job Loyalty”. International Journal of Learning and Development, 4(2), 141-161.
There are 20 citations in total.

Details

Primary Language English
Journal Section Articles
Authors

Dilek Taşkın This is me 0000-0003-2379-9698

Çağatan Taşkın This is me 0000-0002-0655-5061

Publication Date June 30, 2021
Submission Date December 1, 2020
Published in Issue Year 2021

Cite

APA Taşkın, D., & Taşkın, Ç. (2021). MEASURING THE INFLUENCE OF WORKPLACE DESIGN ON JOB SATISFACTION AND PERCEIVED PRODUCTIVITY: A RESEARCH ON UNIVERSITY EMPLOYEES. International Journal of Social Inquiry, 14(1), 277-293. https://doi.org/10.37093/ijsi.950604

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