Research Article
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Problems faced by Gen Y in recruitment processes and HRM mistakes

Year 2022, , 44 - 50, 31.01.2022
https://doi.org/10.24289/ijsser.1012925

Abstract

The aim of this qualitative study is to draw attention to the problems Gen Y faced in recruitment practices and HRM mistakes committed by businesses in these processes. Web-based interviews held with 12 Gen Y members. Interview notes were subjected to thematic analysis and the main problems encountered during the recruitment processes were identified. Findings show Gen Y encounters ethical, communication, and process management problems in recruitment processes. Recruitment process is the first stage in which employer brand value is perceived, and it needs to be managed carefully. Furthermore, it will be increasingly important to align Gen Y's new knowledge, attitudes, values, and skills with existing work contexts. Results provide some clues to better understand perception of Gen Y and also emphasize the need to update HRM practices.

Thanks

I would like to thank Prof. Dr. Ferda ERDEM for her support.

References

  • Adıgüzel, O., Batur, H. Z. & Ekşili, N. (2014). Kuşakların değişen yüzü ve Y kuşağı ile ortaya çıkan yeni çalışma tarzı: Mobil Yakalılar. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 1(19). 165-182.
  • Arksey, H. & Knight, P. (1999). Interviewing for social scientists. New York: Sage Publications.
  • Arsenault, P. M. (2004). Validating generational differences: A legitimate diversity and leadership issue. The Leadership & Organizational Development Journal, 25(2). 124-141.
  • Bosco, S. M. & Harvey, D. M. (2013). Generational effects on recruitment and workplace productivity. Proceedings of the northeast business & economics association, New Hampshire, Washington (17-20).
  • Carless, S. A. (2007). Graduate recruitment and selection in Australia. International Journal of Selection and Assessment, 15(2). 153-166.
  • Coyne, I. T. (1997). Sampling in qualitative research. Purposeful and theoretical sampling; merging or clear boundaries?. Journal of Advanced Nursing, 26(3). 623-630.
  • D’Netto, B. & Ahmed, E. (2012). Generation Y: Human resource management implications. Journal of Business and Policy Research, 1(1). 1-9.
  • De Hauw, S. & De Vos, A. (2010). Millennials’ career perspective and psychological contract expectations: Does the recession lead to lowered expectations?. Journal of Business and Psychology, 25(2). 293-302.
  • Deloitte (2018). Deloitte Y kuşağı araştırması 2018. Retrieved from https://www2.deloitte.com/tr/tr/pages/about-deloitte/articles/deloitte-y-kusagi-arastirmasi-2018.html. Accessed on October, 2021.
  • Drago, J. P. & Cunningham, G. K. (2006). Generational theory: Implications for recruiting the millennials. Carlisle: US Army War College.
  • Dries, N., Pepermans, R. & De Kerpel, E. (2008). Exploring four generations' beliefs about career: Is “satisfied” the new "successful?. Journal of Managerial Psychology, 23(8). 907-928.
  • Eisner, S. P. (2005). Managing generation Y. S.A.M. Advanced Management Journal, 70(4). 4-15.
  • Hiltrop, J. M. (1999). The quest for the best: Human resource practices to attract and retain talent. European Management Journal, 17(4). 422-430.
  • Hurst, J. & Good, L. (2009). Generation Y and career choice. Career Development International, 14(6). 570-593.
  • Huybers, C. M. (2011). The recruitment and retention of generation Y. Master’s Thesis, University of Wisconsin-Stout, Menomonie, WI.
  • Imperatori, B. & Bissola, R. (2010). Generation Y at work: The role of e-HRM in building positive work attitudes. Proceedings of the third european academic workshop on electronic human resource management. Bamberg. Germany (pp. 1-22).
  • Inglehart, R. (1977). The silent revolution: Changing values and political styles among western publics. Princeton: Princeton University Press.
  • Kultalahti, S. & Viitala, R. (2015). Generation Y – challenging clients for HRM?. Journal of Managerial Psychology, 30(1). 101-114.
  • Lamm, E. & Meeks, M. D. (2009). Workplace fun: The moderating effects of generational differences. Employee Relations, 31(6). 613-631.
  • Loiacono, E., Djamasbi, S., Tulu, B. & Pavlov, O. (2011). Why virtual job recruitment is not well accepted by Generation Y? - A case study on second life. International conference on human-computer interaction in Heidelberg. Springer, Berlin (pp. 245-254).
  • Luscombe, J., Levis, I. & Biggs, H. C. (2013). Essential elements for recruitment and retention: Generation Y. Education + Training, 55(3). 272-290.
  • Mannheim, K. (1952). The problem of generations. In P. Kecskemeti (Ed.), Essays on the sociology of knowledge (pp. 276-320). London: Routledge & Kegan Paul, London.
  • Ng, E. S. & Parry, E. (2016). Multigenerational research in human resource management. In M. R. Buckley, J. R. B. Halbesleben & A. R. Wheeler (Eds.), Research in personnel and human resources management (Vol. 34, pp. 1-41). Bingley: Emerald Group Publishing Limited.
  • Ng, E. S. W., Schweitzer, L. & Lyons, S. T. (2010). New generation, great expectations: A field study of the millennial generation. Journal of Business and Psychology, 25(2). 281-292.
  • Pinzaru, F., Mihalcea, A. & Zbuchea, A. (2017). Recruiting and motivating millennials: Empirical insights for managers. Proceedings of the 11th ınternational management conference in Bucharest, Romania (pp. 729-737).
  • Reeves, T. C. & Oh, E. (2007). Generational differences. In J. M. Spector, M. D. Merrill, J. M. Merrienboer & M. P. Driscoll (Eds.), Handbook of research on educational communications and technology (p. 295-303). Manwah: Lawrence Erlbaum Associates.
  • Smola, K.W. & Sutton, C.D. (2002). Generational differences: Revisiting generational work values for the new millennium. Journal of Organizational Behavior, 23. 363-382.
  • Strauss, W. & Howe, N. (1991). Generations: The history of America’s future, 1584 to 2069. New York: William Morrow.
  • Tapscott, D. (2009. Grown up digital: How the net generation is changing your world. New York: McGraw-Hill.
  • Turkish Statistical Institute (2009). İşgücü istatistikleri, Ağustos 2019. Retrieved from https://data.tuik.gov.tr/Bulten/Index?p=Isgucu-Istatistikleri-Agustos-2019-30692. Accessed on October, 2021.
  • Warmerdam, A., Lewis, I. & Banks, T. (2015). Gen Y recruitment. Education + Training, 57(5). 560-574.
  • Wong, M., Gardiner, E., Lang, W. & Coulon, L. (2008). Generational differences in personality and motivation: Do they exist and what are the implications for the workplace?. Journal of Managerial Psychology, 23(8). 878-890.
  • Yi, X., Ribbens, B., Fu, L. & Cheng, W. (2015). Variation in career and workplace attitudes by generation, gender, and culture differences in career perceptions in the United States and China. Employee Relations, 37(1). 66-82.
  • Chillakuri, B. (2020). Understanding Generation Z expectations for effective onboarding. Journal of Organizational Change Management, 33(7). 1277-1296.
  • Glazer, S., Mahoney, A. C. & Randall, Y. (2019). Employee development’s role in organizational commitment: A preliminary investigation comparing generation X and millennial employees. Industrial and Commercial Training, 51(1). 1-12.
  • Göktaş, P. & Çarıkçı, İ. H. (2016). Siyasi liderlerden beklenen liderlik ve iletişim tarzları: Y kuşağı üzerine bir araştırma. Ankara Üniversitesi SBF Dergisi, 71(3). 855-888.
  • Gurlaş, M. S. (2016). Jenerasyon teorisine göre x ve y kuşakların örgütsel bağlılık, iş tatmini ve işten ayrılma niyeti farklılıklarının incelenmesi; Kamuda vergi dairesi çalışanları üzerinde bir araştırma. Master’s Thesis, Nişantaşı University, İstanbul.
  • Karaaslan, S. (2014). Kuşaklararası farklılıkları örgütler üzerinden anlamak. Master’s Thesis, Ankara University, Ankara.
  • Mücevher, M. H. (2015). X ve Y kuşağının birbirlerine karşı özellik ve etkileşim algıları: SDÜ örneği. Master’s Thesis, Süleyman Demirel University, Isparta.
  • Özer, P. S. (2014). Kuşak farkının işe ilişkin değer ve tutumlar açısından incelenmesine yönelik bir araştırma. Finans Politik & Ekonomik Yorumlar, 51(589). 53-68.
  • Sarıkaya, O. & Atsan, N. (2021). Karar verme stili ve risk alma eğilimi: X ve Y kuşakları açısından bir değerlendirme. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 12(30). 599-611.
  • Yaşar, E. & Demir, M. (2021). Z kuşağının işyeri seçiminde işveren markasının etkisi: Otel işletmeleri örneği. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 46. 1181-1195.
Year 2022, , 44 - 50, 31.01.2022
https://doi.org/10.24289/ijsser.1012925

Abstract

References

  • Adıgüzel, O., Batur, H. Z. & Ekşili, N. (2014). Kuşakların değişen yüzü ve Y kuşağı ile ortaya çıkan yeni çalışma tarzı: Mobil Yakalılar. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 1(19). 165-182.
  • Arksey, H. & Knight, P. (1999). Interviewing for social scientists. New York: Sage Publications.
  • Arsenault, P. M. (2004). Validating generational differences: A legitimate diversity and leadership issue. The Leadership & Organizational Development Journal, 25(2). 124-141.
  • Bosco, S. M. & Harvey, D. M. (2013). Generational effects on recruitment and workplace productivity. Proceedings of the northeast business & economics association, New Hampshire, Washington (17-20).
  • Carless, S. A. (2007). Graduate recruitment and selection in Australia. International Journal of Selection and Assessment, 15(2). 153-166.
  • Coyne, I. T. (1997). Sampling in qualitative research. Purposeful and theoretical sampling; merging or clear boundaries?. Journal of Advanced Nursing, 26(3). 623-630.
  • D’Netto, B. & Ahmed, E. (2012). Generation Y: Human resource management implications. Journal of Business and Policy Research, 1(1). 1-9.
  • De Hauw, S. & De Vos, A. (2010). Millennials’ career perspective and psychological contract expectations: Does the recession lead to lowered expectations?. Journal of Business and Psychology, 25(2). 293-302.
  • Deloitte (2018). Deloitte Y kuşağı araştırması 2018. Retrieved from https://www2.deloitte.com/tr/tr/pages/about-deloitte/articles/deloitte-y-kusagi-arastirmasi-2018.html. Accessed on October, 2021.
  • Drago, J. P. & Cunningham, G. K. (2006). Generational theory: Implications for recruiting the millennials. Carlisle: US Army War College.
  • Dries, N., Pepermans, R. & De Kerpel, E. (2008). Exploring four generations' beliefs about career: Is “satisfied” the new "successful?. Journal of Managerial Psychology, 23(8). 907-928.
  • Eisner, S. P. (2005). Managing generation Y. S.A.M. Advanced Management Journal, 70(4). 4-15.
  • Hiltrop, J. M. (1999). The quest for the best: Human resource practices to attract and retain talent. European Management Journal, 17(4). 422-430.
  • Hurst, J. & Good, L. (2009). Generation Y and career choice. Career Development International, 14(6). 570-593.
  • Huybers, C. M. (2011). The recruitment and retention of generation Y. Master’s Thesis, University of Wisconsin-Stout, Menomonie, WI.
  • Imperatori, B. & Bissola, R. (2010). Generation Y at work: The role of e-HRM in building positive work attitudes. Proceedings of the third european academic workshop on electronic human resource management. Bamberg. Germany (pp. 1-22).
  • Inglehart, R. (1977). The silent revolution: Changing values and political styles among western publics. Princeton: Princeton University Press.
  • Kultalahti, S. & Viitala, R. (2015). Generation Y – challenging clients for HRM?. Journal of Managerial Psychology, 30(1). 101-114.
  • Lamm, E. & Meeks, M. D. (2009). Workplace fun: The moderating effects of generational differences. Employee Relations, 31(6). 613-631.
  • Loiacono, E., Djamasbi, S., Tulu, B. & Pavlov, O. (2011). Why virtual job recruitment is not well accepted by Generation Y? - A case study on second life. International conference on human-computer interaction in Heidelberg. Springer, Berlin (pp. 245-254).
  • Luscombe, J., Levis, I. & Biggs, H. C. (2013). Essential elements for recruitment and retention: Generation Y. Education + Training, 55(3). 272-290.
  • Mannheim, K. (1952). The problem of generations. In P. Kecskemeti (Ed.), Essays on the sociology of knowledge (pp. 276-320). London: Routledge & Kegan Paul, London.
  • Ng, E. S. & Parry, E. (2016). Multigenerational research in human resource management. In M. R. Buckley, J. R. B. Halbesleben & A. R. Wheeler (Eds.), Research in personnel and human resources management (Vol. 34, pp. 1-41). Bingley: Emerald Group Publishing Limited.
  • Ng, E. S. W., Schweitzer, L. & Lyons, S. T. (2010). New generation, great expectations: A field study of the millennial generation. Journal of Business and Psychology, 25(2). 281-292.
  • Pinzaru, F., Mihalcea, A. & Zbuchea, A. (2017). Recruiting and motivating millennials: Empirical insights for managers. Proceedings of the 11th ınternational management conference in Bucharest, Romania (pp. 729-737).
  • Reeves, T. C. & Oh, E. (2007). Generational differences. In J. M. Spector, M. D. Merrill, J. M. Merrienboer & M. P. Driscoll (Eds.), Handbook of research on educational communications and technology (p. 295-303). Manwah: Lawrence Erlbaum Associates.
  • Smola, K.W. & Sutton, C.D. (2002). Generational differences: Revisiting generational work values for the new millennium. Journal of Organizational Behavior, 23. 363-382.
  • Strauss, W. & Howe, N. (1991). Generations: The history of America’s future, 1584 to 2069. New York: William Morrow.
  • Tapscott, D. (2009. Grown up digital: How the net generation is changing your world. New York: McGraw-Hill.
  • Turkish Statistical Institute (2009). İşgücü istatistikleri, Ağustos 2019. Retrieved from https://data.tuik.gov.tr/Bulten/Index?p=Isgucu-Istatistikleri-Agustos-2019-30692. Accessed on October, 2021.
  • Warmerdam, A., Lewis, I. & Banks, T. (2015). Gen Y recruitment. Education + Training, 57(5). 560-574.
  • Wong, M., Gardiner, E., Lang, W. & Coulon, L. (2008). Generational differences in personality and motivation: Do they exist and what are the implications for the workplace?. Journal of Managerial Psychology, 23(8). 878-890.
  • Yi, X., Ribbens, B., Fu, L. & Cheng, W. (2015). Variation in career and workplace attitudes by generation, gender, and culture differences in career perceptions in the United States and China. Employee Relations, 37(1). 66-82.
  • Chillakuri, B. (2020). Understanding Generation Z expectations for effective onboarding. Journal of Organizational Change Management, 33(7). 1277-1296.
  • Glazer, S., Mahoney, A. C. & Randall, Y. (2019). Employee development’s role in organizational commitment: A preliminary investigation comparing generation X and millennial employees. Industrial and Commercial Training, 51(1). 1-12.
  • Göktaş, P. & Çarıkçı, İ. H. (2016). Siyasi liderlerden beklenen liderlik ve iletişim tarzları: Y kuşağı üzerine bir araştırma. Ankara Üniversitesi SBF Dergisi, 71(3). 855-888.
  • Gurlaş, M. S. (2016). Jenerasyon teorisine göre x ve y kuşakların örgütsel bağlılık, iş tatmini ve işten ayrılma niyeti farklılıklarının incelenmesi; Kamuda vergi dairesi çalışanları üzerinde bir araştırma. Master’s Thesis, Nişantaşı University, İstanbul.
  • Karaaslan, S. (2014). Kuşaklararası farklılıkları örgütler üzerinden anlamak. Master’s Thesis, Ankara University, Ankara.
  • Mücevher, M. H. (2015). X ve Y kuşağının birbirlerine karşı özellik ve etkileşim algıları: SDÜ örneği. Master’s Thesis, Süleyman Demirel University, Isparta.
  • Özer, P. S. (2014). Kuşak farkının işe ilişkin değer ve tutumlar açısından incelenmesine yönelik bir araştırma. Finans Politik & Ekonomik Yorumlar, 51(589). 53-68.
  • Sarıkaya, O. & Atsan, N. (2021). Karar verme stili ve risk alma eğilimi: X ve Y kuşakları açısından bir değerlendirme. Süleyman Demirel Üniversitesi Vizyoner Dergisi, 12(30). 599-611.
  • Yaşar, E. & Demir, M. (2021). Z kuşağının işyeri seçiminde işveren markasının etkisi: Otel işletmeleri örneği. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 46. 1181-1195.
There are 42 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Research Articles
Authors

Onur Sarıkaya 0000-0002-0825-9573

Publication Date January 31, 2022
Published in Issue Year 2022

Cite

APA Sarıkaya, O. (2022). Problems faced by Gen Y in recruitment processes and HRM mistakes. International Journal of Social Sciences and Education Research, 8(1), 44-50. https://doi.org/10.24289/ijsser.1012925
AMA Sarıkaya O. Problems faced by Gen Y in recruitment processes and HRM mistakes. International Journal of Social Sciences and Education Research. January 2022;8(1):44-50. doi:10.24289/ijsser.1012925
Chicago Sarıkaya, Onur. “Problems Faced by Gen Y in Recruitment Processes and HRM Mistakes”. International Journal of Social Sciences and Education Research 8, no. 1 (January 2022): 44-50. https://doi.org/10.24289/ijsser.1012925.
EndNote Sarıkaya O (January 1, 2022) Problems faced by Gen Y in recruitment processes and HRM mistakes. International Journal of Social Sciences and Education Research 8 1 44–50.
IEEE O. Sarıkaya, “Problems faced by Gen Y in recruitment processes and HRM mistakes”, International Journal of Social Sciences and Education Research, vol. 8, no. 1, pp. 44–50, 2022, doi: 10.24289/ijsser.1012925.
ISNAD Sarıkaya, Onur. “Problems Faced by Gen Y in Recruitment Processes and HRM Mistakes”. International Journal of Social Sciences and Education Research 8/1 (January 2022), 44-50. https://doi.org/10.24289/ijsser.1012925.
JAMA Sarıkaya O. Problems faced by Gen Y in recruitment processes and HRM mistakes. International Journal of Social Sciences and Education Research. 2022;8:44–50.
MLA Sarıkaya, Onur. “Problems Faced by Gen Y in Recruitment Processes and HRM Mistakes”. International Journal of Social Sciences and Education Research, vol. 8, no. 1, 2022, pp. 44-50, doi:10.24289/ijsser.1012925.
Vancouver Sarıkaya O. Problems faced by Gen Y in recruitment processes and HRM mistakes. International Journal of Social Sciences and Education Research. 2022;8(1):44-50.

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