Research Article
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Year 2016, , 703 - 707, 01.07.2016
https://doi.org/10.24289/ijsser.279015

Abstract

The relationship between ISO 9001 and Total Quality Management: Analysis of SME-s in the Polog Region – Macedonia

Year 2016, , 703 - 707, 01.07.2016
https://doi.org/10.24289/ijsser.279015

Abstract

In recent years ISO 9001 standards and TQM techniques appear as the main tool in the market. This paper analyzes the relationship between ISO 9001 standards and TQM techniques in Macedonian SME-s. The research conducted in this paper shows the benefits that enterprises receive from the implementation of ISO 9001 standards and the relationship between them based on theoretical and empirical research. We, as authors emphasize the need for enterprises to focus on issues related to the application of this standard and TQM techniques to enterprises of Republic of Macedonia (specifically Polog Region). To analyze this effect it was necessary to use the method of surveying with enterprises in the Republic of Macedonia. The research is based on a survey of 120 enterprises on Polog Region, where is analyzed the relationship between ISO 9001 standards and TQM techniques and which one of these quality techniques enterprises apply mostly. With the data processing we can conclude that even though there are large difference s between ISO 9001 standards and Total Quality management again there is a good relationship between them.


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Details

Journal Section Makaleler
Authors

Argjina Karemani This is me

Ilir Kapaj This is me

Publication Date July 1, 2016
Published in Issue Year 2016

Cite

APA Karemani, A., & Kapaj, I. (2016). The relationship between ISO 9001 and Total Quality Management: Analysis of SME-s in the Polog Region – Macedonia. International Journal of Social Sciences and Education Research, 2(3), 703-707. https://doi.org/10.24289/ijsser.279015
AMA Karemani A, Kapaj I. The relationship between ISO 9001 and Total Quality Management: Analysis of SME-s in the Polog Region – Macedonia. International Journal of Social Sciences and Education Research. April 2016;2(3):703-707. doi:10.24289/ijsser.279015
Chicago Karemani, Argjina, and Ilir Kapaj. “The Relationship Between ISO 9001 and Total Quality Management: Analysis of SME-S in the Polog Region – Macedonia”. International Journal of Social Sciences and Education Research 2, no. 3 (April 2016): 703-7. https://doi.org/10.24289/ijsser.279015.
EndNote Karemani A, Kapaj I (April 1, 2016) The relationship between ISO 9001 and Total Quality Management: Analysis of SME-s in the Polog Region – Macedonia. International Journal of Social Sciences and Education Research 2 3 703–707.
IEEE A. Karemani and I. Kapaj, “The relationship between ISO 9001 and Total Quality Management: Analysis of SME-s in the Polog Region – Macedonia”, International Journal of Social Sciences and Education Research, vol. 2, no. 3, pp. 703–707, 2016, doi: 10.24289/ijsser.279015.
ISNAD Karemani, Argjina - Kapaj, Ilir. “The Relationship Between ISO 9001 and Total Quality Management: Analysis of SME-S in the Polog Region – Macedonia”. International Journal of Social Sciences and Education Research 2/3 (April 2016), 703-707. https://doi.org/10.24289/ijsser.279015.
JAMA Karemani A, Kapaj I. The relationship between ISO 9001 and Total Quality Management: Analysis of SME-s in the Polog Region – Macedonia. International Journal of Social Sciences and Education Research. 2016;2:703–707.
MLA Karemani, Argjina and Ilir Kapaj. “The Relationship Between ISO 9001 and Total Quality Management: Analysis of SME-S in the Polog Region – Macedonia”. International Journal of Social Sciences and Education Research, vol. 2, no. 3, 2016, pp. 703-7, doi:10.24289/ijsser.279015.
Vancouver Karemani A, Kapaj I. The relationship between ISO 9001 and Total Quality Management: Analysis of SME-s in the Polog Region – Macedonia. International Journal of Social Sciences and Education Research. 2016;2(3):703-7.

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