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Vatandaşların E-Belediyecilik hizmetlerinden yararlanma düzeyi: İzmit belediyesi örneği

Year 2017, , 411 - 424, 31.01.2017
https://doi.org/10.24289/ijsser.284463

Abstract

Vatandaşlar
bilgi toplumunda kamu kurumları ile sürekli bir iletişim içindedir. Kamu
hizmetlerinde etkinliği sağlama amaçlı e-devlet ve e-belediyecilik uygulamaları
dünya genelinde yaygınlık kazanmıştır. Belediyeler, kent sakinlerine uygar ve
kaliteli yaşam olanakları sunmak zorundadır. Ayrıca şeffaf yönetimin bir gereği
olarak ürettiği bilgileri kamuoyuyla paylaşmak durumundadır. E-belediyecilik
anlayışıyla belediyeler; bilgiye dayalı, vatandaşların katıldığı sağlıklı
hizmet sunma arayışına girmişlerdir. Bu bakımdan internet, vatandaşlar ile
yerel yönetimler arasında iletişim kurmada kullanılabilecek en etkin
yöntemlerden biridir. Bu çalışmada e-devlet ve e-belediye kavramları ele
alınmakta ve İzmit Belediyesi’nce yürütülen e-belediyecilik uygulamaları yapılan
bir anket aracılığıyla değerlendirilmektedir. Çalışmanın amacı; vatandaşların
eğitim, gelir düzeyi, yaş ve meslek gruplarına göre İzmit Belediyesi’nin
sunmakta olduğu e-belediyecilik hizmetlerinden yararlanma düzeylerini tespit
etmektir.


References

  • Anselmi, Luca and et. al (2002), “The Role of ICTS in the Management of Local Municipalities”, International Symposium on Learning Management and Technology Development in the Information and Internet Age-The Convergent Paths of Public and Private Organizations, University of Bologna, November.

The utilization level of the citizens from E-Municipality services: The example of İzmit municipality

Year 2017, , 411 - 424, 31.01.2017
https://doi.org/10.24289/ijsser.284463

Abstract

Citizens are continuously in interactive
communication with public institutions. Todays, e-government and e-municipality
practices, promising more effective and efficient public services, become
widespread throughout the world. The municipalities are obliged to provide
civilized and quality of life facilities to the citizens. Also, as a
requirement of transparent management, they have to share with the public being
produced by them. The municipalities seeking to provide healthy services which
are based on information participated in the citizens. Therefore, Internet is
one of the most effective methods that can be used to communicate between local
governments and citizens. In this study, the concepts of e-government and
e-municipality are discussed and e-municipality applications of İzmit
Municipality are examined through a survey. The aim of this study evaluates
utilization level of the citizens in which offered e-municipality services by
the İzmit Municipality according to education, income, age, and professional
groups. 

References

  • Anselmi, Luca and et. al (2002), “The Role of ICTS in the Management of Local Municipalities”, International Symposium on Learning Management and Technology Development in the Information and Internet Age-The Convergent Paths of Public and Private Organizations, University of Bologna, November.
There are 1 citations in total.

Details

Journal Section Makaleler
Authors

Demokaan Demirel

Publication Date January 31, 2017
Published in Issue Year 2017

Cite

APA Demirel, D. (2017). The utilization level of the citizens from E-Municipality services: The example of İzmit municipality. International Journal of Social Sciences and Education Research, 3(2), 411-424. https://doi.org/10.24289/ijsser.284463
AMA Demirel D. The utilization level of the citizens from E-Municipality services: The example of İzmit municipality. International Journal of Social Sciences and Education Research. April 2017;3(2):411-424. doi:10.24289/ijsser.284463
Chicago Demirel, Demokaan. “The Utilization Level of the Citizens from E-Municipality Services: The Example of İzmit Municipality”. International Journal of Social Sciences and Education Research 3, no. 2 (April 2017): 411-24. https://doi.org/10.24289/ijsser.284463.
EndNote Demirel D (April 1, 2017) The utilization level of the citizens from E-Municipality services: The example of İzmit municipality. International Journal of Social Sciences and Education Research 3 2 411–424.
IEEE D. Demirel, “The utilization level of the citizens from E-Municipality services: The example of İzmit municipality”, International Journal of Social Sciences and Education Research, vol. 3, no. 2, pp. 411–424, 2017, doi: 10.24289/ijsser.284463.
ISNAD Demirel, Demokaan. “The Utilization Level of the Citizens from E-Municipality Services: The Example of İzmit Municipality”. International Journal of Social Sciences and Education Research 3/2 (April 2017), 411-424. https://doi.org/10.24289/ijsser.284463.
JAMA Demirel D. The utilization level of the citizens from E-Municipality services: The example of İzmit municipality. International Journal of Social Sciences and Education Research. 2017;3:411–424.
MLA Demirel, Demokaan. “The Utilization Level of the Citizens from E-Municipality Services: The Example of İzmit Municipality”. International Journal of Social Sciences and Education Research, vol. 3, no. 2, 2017, pp. 411-24, doi:10.24289/ijsser.284463.
Vancouver Demirel D. The utilization level of the citizens from E-Municipality services: The example of İzmit municipality. International Journal of Social Sciences and Education Research. 2017;3(2):411-24.

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