Leader-member exchange and follower trust in leader: The moderating effect of leader emotional expressivity

Year 2018, , 741 - 749, 01.10.2018

Nevra Baker

https://doi.org/10.24289/ijsser.472864

Abstract

This research
attempts to explain the moderating effect of leader emotional expressivity on
the relationship between leader-member exchange (LMX) and follower trust in
leader. Accordingly, quantitative data, collected via survey administration to
front-line employees of service-rendering companies from Istanbul was used to
test the hypotheses. The findings of this study revealed that the strength of
leader emotional expressivity weakened the positive contributions of LMX to
follower trust in leader for leaders who engage in a high level of LMX. On the
other hand, higher leader emotional expressivity compensates for the low levels
of LMX relationship in terms of increasing follower trust in leader. 

Keywords

Leadership, emotions, leader-member exchange, leader emotional expressivity, follower trust in leader

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