RELATIONSHIP BETWEEN ORGANIZATIONAL COMMITMENT, JUSTICE, CITIZENSHIP AND TRUST AMONG HEALTH CARE WORKERS IN AKSARAY

Year 2014, Volume: 6 Issue: 1, 22 - 31, 01.06.2014

Muhammet Saygın M. Halit Yıldırım

Abstract

In this study, relationship between organizational commitment, justice, citizenship and trust is analyzed. All of these four key elements have a deep effect on organizational management processes. As organizational citizenship eliminates the formal mechanism and provides additional resources for organizations, commitment leads the attachment of employees. Moreover, trust clarifies the effectiveness and productivity and justice determines the behaviors of employees. Organizations considering productivity and sustainability terms should also regard
these key elements to reach the success. In this study, in order to measure employees’ perceptions, organizational commitment scale of Allen and Meyer (1990), organizational trust scale from the work of Paine (2007), organizational citizenship scale of Organ (1988) and organizational justice scale of Villanueva (2006) have been used. Health care workers in Aksaray Province have been selected as the participants of the study. 156 participants have been included to the research and required data have been collected through survey forms and analyzed via SPSS 20 software. 

Keywords

Commitment, Justice, Trust, Citizenship

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