THE RELATIONSHIP BETWEEN PSYCHOSOCIAL STRESSORS AND WORK ATTITUDES: THE MEDIATING EFFECTS OF PSYCHOLOGICAL STRAIN

Year 2012, Volume: 4 Issue: 2, 451 - 460, 01.12.2012

Siti Aisyah Binti Panatik Nurul Farhana Bt Mohd Noordin Roziana Shaari Siti Khadijah Zainal Badri

Abstract

Growing number of research indicated that psychosocial stressor are dominant predictor of work attitudes. Yet, the literature regarding the mediation effect of psychosocial strain in relationship of stressors and work attitudes is limited. The present research aims to determine the relationship between psychosocial stressors and work attitudes. In addition, this research also investigated the mediating effect of psychological strain in the relationship between psychosocial stressors and work attitudes. Online survey has been utilized to collect the data. 267 respondents responded to the survey producing 20% response rate. PASW18 and AMOS SPSS were used to analyze the data. The findings showed that all psychological stressors (i.e. job demands, job control, managerial support, peer support and role clarity) have direct effect on job satisfaction, affective commitment and turnover intention. Psychological strain is found to mediate the relationship between job demands and turnover intention. This study also discusses the practical implication of the findings to the organizations

Keywords

Psychological strain, psychosocial stressors, job satisfaction, affective commitment, turnover intention

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