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Algı Yönetimi Bağlamında X Platformunun Dezenformasyonla Mücadelede Bir Araç Olarak Kullanımı: Dezenformasyonla Mücadele Merkezi Örneği

Year 2024, Issue: 13, 5 - 28, 23.12.2024
https://doi.org/10.54722/iletisimvediplomasi.1566703

Abstract

Algı yönetiminde kullanılan araçlardan biri dezenformasyondur. Günümüzde birçok devlet, dezenformasyon ile mücadele etmek için resmî yapılar kurmuştur. Bu bağlamda Türkiye’de dezenformasyonla mücadele için 2022 yılı Ağustos ayında Cumhurbaşkanlığına bağı olarak Türkiye Cumhuriyeti İletişim Başkanlığı bünyesinde “Dezenformasyonla Mücadele Merkezi” (DMM) kurulmuştur. Bu çalışma kapsamında DMM’nin sosyal medya platformlarından X hesabı üzerindeki paylaşımları analiz edilmek suretiyle DMM’nin X platformu özelinde dezenformasyonla mücadele için kullandığı stratejik yaklaşımın tespit edilmesi amaçlanmıştır. Analiz için merkezin resmî X hesabındaki 2024 yılı Ağustos ayı boyunca paylaşılan 55 gönderisi analiz edilmiştir. Bu gönderiler analiz edilirken kullanılan temel strateji, paylaşılan mesajların etkileşim düzeyleri (yeniden gönderilme, cevap yazılma, beğenilme vb.), dezenformasyon yapılan içeriklerin konuları (siyaset, din, sanat, uluslararası konular vb.) irdelenmiştir. Bulgular analiz edildiğinde DMM gönderilerinde ele alınan dezenformasyon içerikli paylaşımların önemli bir kısmının (%64) sosyal medya platformları aracılığı ile yayıldığı bulgusu elde edilmiştir. Bu tablo, sosyal medyanın dezenformasyonun yayılması için elverişli bir platform olduğu konusundaki görüşlerle literatürle paralellik arz etmiştir. DMM’nin dezenformasyonla mücadele bağlamında özellikle “yalanlama/çürütme stratejisini” tercih ettiği bulgusu elde edilmiştir. “Yalanlama/çürütme stratejisi” literatürde dezenformasyonla mücadelede kullanılan ikna araçlarından biri olarak öne çıkmaktadır. DMM’nin dezenformasyonla mücadelede önemli bir rolü olduğu ve faaliyetlerinin artırılmasının yanlış bilgi ile mücadelede önemli olduğu sonucuna varılmıştır. DMM’nin X hesabının takipçi sayısı ve etkileşimlerinin artırılması dezenformasyonla mücadele farkındalığı açısından önem arz etmektedir.

Project Number

Yok

References

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  • Amazeen, M. A., & Krishna, A. (2024). Refuting misinformation: Examining theoretical underpinnings of refutational interventions. Current Opinion in Psychology, 56, 1-6. https://doi.org/10.1016/j.copsyc.2023.101774
  • Ambrosio, T. (2016). The rhetoric of irredentism: The Russian Federation’s perception management campaign and the annexation of Crimea. Small Wars & Insurgencies, 27(3), 467-490. https://doi.org/10.1080/09592318.2016.1151653
  • Arcos, R., Gertrudix, M., Arribas, C., & Cardarilli, M. (2022). Responses to digital disinformation as part of hybrid threats: A systematic review on the effects of disinformation and the effectiveness of fact-checking/debunking. Open Research Europe, 2, 1-19. https://doi.org/10.12688/openreseurope.14088.1
  • Babacan, K., & Tam, M. S. (2022). The Information Warfare Role of Social Media: Fake News in the Russia- Ukraine War. Erciyes İletişim Dergisi, 3, 75-92. https://doi.org/10.17680/erciyesiletisim.1137903
  • Bahar, H. M. (2020). Social media and disinformation in war propaganda: How Afghan government and the Taliban use Twitter. Media Asia, 47(1-2), 34-46. https://doi.org/10.1080/01296612.2020.1822634
  • Baltacı, A. (2019). Nitel Araştırma Süreci: Nitel Bir Araştırma Nasıl Yapılır? Ahi Evran Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 5(2), 368-388.
  • Bennett, W. L., & Livingston, S. (2018). The disinformation order: Disruptive communication and the decline of democratic institutions. European Journal of Communication, 33(2), 122-139. https://doi.org/10.1177/0267323118760317
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  • Chan, M. S., Jones, C. R., Hall Jamieson, K., & Albarracín, D. (2017). Debunking: A Meta-Analysis of the Psychological Efficacy of Messages Countering Misinformation. Psychological Science, 28(11), 1531-1546. https://doi.org/10.1177/0956797617714579
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  • Erendor, M. E. (2020). Social media and perception management. Contemporary issues in international relations problems of the international community. Cambridge Scholars Publishing.
  • Ethi, U. (2013). Social media-a tool for the military. Centre for Land Warfare Studies.
  • Fallis, D. (2009). A Conceptual Analysis of Disinformation. iConference 2009. Retrieved from https://hdl.handle.net/2142/15205 Erişim T. 14 Eylül 2024
  • Fallis, D. (2015). What Is Disinformation? Library Trends, 63(3), 401-426. https://doi.org/10.1353/lib.2015.0014 Fetzer, J. H. (2004). Information: Does it Have To Be True? Minds and Machines, 14(2), 223-229. https://doi.org/10.1023/B:MIND.0000021682.61365.56
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  • Guess, A. M., & Lyons, B. A. (2020). Misinformation, Disinformation and Online Propaganda. İçinde Social Media and Democracy: The State of the Field, Prospects for Reform (SSRC Anxieties of Democracy). Cambridge University Press.
  • Gül, S. S., & Nizam, Ö. K. (2021). Sosyal bilimlerde içerik ve söylem analizi. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 42, 182-198.
  • Hirvela, A. (2012). From perception management to communication strategy.
  • Huhtinen, A. M., & Rantapelkonen, J. (2002). Perception management in the art of war. Tiede ja ase, 243-255. Hunter, L. Y. (2023). Social media, disinformation, and democracy: How different types of social media usage affect democracy cross-nationally. Democratization, 30(6), 1040-1072. https://doi.org/10.1080/13510347.2023.2208355
  • Jones, M. O. (2019). The Gulf Information War| Propaganda, Fake News, and Fake Trends: The Weaponization of Twitter Bots in the Gulf Crisis. International Journal of Communication, 13(0), 1389-1415.
  • Karataş, Z. (2015). Sosyal bilimlerde nitel araştırma yöntemleri. Manevi Temelli Sosyal Hizmet Araştırmaları Dergisi, 1(1), 62-80.
  • Kaushal, A. (2009). Perception Management: The Management Tactics. Global India Publications. Kenechukwu, S. (2015). Understanding Media Effect: A Study of how studies in perception nailed the Coffin on Magic Bullet Theory. International Journal of Social Sciences and Humanities Reviews, 5(2), 115-122.
  • Kertysova, K. (2018). Artificial Intelligence and Disinformation. Security and Human Rights, 29, 55-81. https://doi.org/10.1163/18750230-02901005
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The Use of Platform X as a Tool in The Fight Against Disinformation in The Context of Perception Management: The Case of The Center for Combating Disinformation

Year 2024, Issue: 13, 5 - 28, 23.12.2024
https://doi.org/10.54722/iletisimvediplomasi.1566703

Abstract

In order to combat disinformation in Türkiye, the “Center for Combating Disinformation” (DMM in Turkish) was established in August 2022 under the Presidency of the Republic of Türkiye Directorate of Communications. Within the scope of this study, it is aimed to determine the strategic approach used by the DMM to combat disinformation specific to the X Platform by analyzing DMM's posts on the X account on social media platforms. For the analysis, 55 posts shared on the official X account of the center during August 2024 were analyzed. The basic strategy employed in analysing these posts involved assessing the interaction levels of the shared messages (reposts, replies, likes, etc.) and the themes of the disinformation content (politics, religion, art, international affairs, etc.). Analysis of the findings revealed that a substantial proportion (64%) of the disinformation content in DMM posts was propagated via social media platforms. This image aligns with existing research regarding social media's role as a convenient medium for disseminating disinformation.. In the context of combating disinformation, it was noted that the DMM preferred the "refutation/rebuttal strategy." The study concluded that DMM plays a significant role in combating disinformation, and that enhancing its activities is crucial for countering false information. Enhancing the follower count and engagement of DMM's X account is crucial for raising awareness in the fight against disinformation.

Project Number

Yok

References

  • Abbasi, A. (2020). Hybrid war threats and essence of perception management: Challenges for Pakistan. IPRI Journal, 2, 1-24. https://doi.org/10.31945/iprij.200201
  • Aïmeur, E., Amri, S., & Brassard, G. (2023). Fake news, disinformation and misinformation in social media: A review. Social Network Analysis and Mining, 13(1), 1-36. https://doi.org/10.1007/s13278-023-01028-5
  • Amazeen, M. A., & Krishna, A. (2024). Refuting misinformation: Examining theoretical underpinnings of refutational interventions. Current Opinion in Psychology, 56, 1-6. https://doi.org/10.1016/j.copsyc.2023.101774
  • Ambrosio, T. (2016). The rhetoric of irredentism: The Russian Federation’s perception management campaign and the annexation of Crimea. Small Wars & Insurgencies, 27(3), 467-490. https://doi.org/10.1080/09592318.2016.1151653
  • Arcos, R., Gertrudix, M., Arribas, C., & Cardarilli, M. (2022). Responses to digital disinformation as part of hybrid threats: A systematic review on the effects of disinformation and the effectiveness of fact-checking/debunking. Open Research Europe, 2, 1-19. https://doi.org/10.12688/openreseurope.14088.1
  • Babacan, K., & Tam, M. S. (2022). The Information Warfare Role of Social Media: Fake News in the Russia- Ukraine War. Erciyes İletişim Dergisi, 3, 75-92. https://doi.org/10.17680/erciyesiletisim.1137903
  • Bahar, H. M. (2020). Social media and disinformation in war propaganda: How Afghan government and the Taliban use Twitter. Media Asia, 47(1-2), 34-46. https://doi.org/10.1080/01296612.2020.1822634
  • Baltacı, A. (2019). Nitel Araştırma Süreci: Nitel Bir Araştırma Nasıl Yapılır? Ahi Evran Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 5(2), 368-388.
  • Bennett, W. L., & Livingston, S. (2018). The disinformation order: Disruptive communication and the decline of democratic institutions. European Journal of Communication, 33(2), 122-139. https://doi.org/10.1177/0267323118760317
  • Bennett, W. L., & Livingston, S. (2021). The Disinformation Age. Cambridge University Press.
  • Bontridder, N., & Poullet, Y. (2021). The role of artificial intelligence in disinformation. Data & Policy, 3, 1-21. https://doi.org/10.1017/dap.2021.20
  • Bradshaw, S., & Howard, P. N. (2018). The Global organization of social media disinformation campaigns. Journal of International Affairs, 71(1), 23-32.
  • Brown, R. (2002). Information Operations, Public Diplomacy and Spin: The United States and the Politics of Perception Management. Journal of Information Warfare, 1(3), 40-50.
  • Cabıoğlu, M. T., & İşeri, S. Ö. (2015). Methodological Approach in Perception Management. Open Access Library Journal, 02(07), 1-7. https://doi.org/10.4236/oalib.1101699
  • Chan, M. S., Jones, C. R., Hall Jamieson, K., & Albarracín, D. (2017). Debunking: A Meta-Analysis of the Psychological Efficacy of Messages Countering Misinformation. Psychological Science, 28(11), 1531-1546. https://doi.org/10.1177/0956797617714579
  • Colomina, C., Margalef, H. S., & Youngs, R. (2021). The impact of disinformation on democratic processes and human rights in the world. Directorate General for External Policies of the Union.
  • Counter-Disinformation Data Platform. (2024). Counter-Disinformation Data Platform. Retrieved from https://www.gov.uk/government/publications/counter-disinformation-data-platform-privacy-notice/counter-disinformation-data-platform-privacy-notice Erişim T. 14 Eylül 2024.
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  • Dan, V., Paris, B., Donovan, J., Hameleers, M., Roozenbeek, J., van der Linden, S., & von Sikorski, C. (2021). Visual Mis- and Disinformation, Social Media, and Democracy. Journalism & Mass Communication Quarterly, 98(3), 641-664. https://doi.org/10.1177/10776990211035395
  • Derman, G. S. (2021). Perception management in the media. International Journal of Social and Economic Sciences, 11(1), 64-78.
  • Dezenformasyonla Mücadele Merkezi. (2024). Dezenformasyonla Mücadele Merkezi. Dezenformasyonla Mücadele Merkezi. Erişim adresi https://www.dmm.gov.tr/ Erişim T. 14 Eylül 2024.
  • Diaz Ruiz, C., & Nilsson, T. (2023). Disinformation and Echo Chambers: How Disinformation Circulates on Social Media Through Identity-Driven Controversies. Journal of Public Policy & Marketing, 42(1), 18-35. https://doi.org/10.1177/07439156221103852
  • Erendor, M. E. (2020). Social media and perception management. Contemporary issues in international relations problems of the international community. Cambridge Scholars Publishing.
  • Ethi, U. (2013). Social media-a tool for the military. Centre for Land Warfare Studies.
  • Fallis, D. (2009). A Conceptual Analysis of Disinformation. iConference 2009. Retrieved from https://hdl.handle.net/2142/15205 Erişim T. 14 Eylül 2024
  • Fallis, D. (2015). What Is Disinformation? Library Trends, 63(3), 401-426. https://doi.org/10.1353/lib.2015.0014 Fetzer, J. H. (2004). Information: Does it Have To Be True? Minds and Machines, 14(2), 223-229. https://doi.org/10.1023/B:MIND.0000021682.61365.56
  • Firdaus, A. S. (2004). Agenda Setting Theory: A Comprehensive Review. Jurnal Pengajian Media Malaysia, 6(1), 11-24.
  • Forrester, B., & Lecocq, R. (2018). Social media as a communication tool. İçinde Misinformation in Social Media. Royal Military College of Canada.
  • Global Engagement Center. (2024). GEC Home. GEC Home. Retrieved from https://www.state.gov/ Erişim T. 14 Eylül 2024
  • Guess, A. M., & Lyons, B. A. (2020). Misinformation, Disinformation and Online Propaganda. İçinde Social Media and Democracy: The State of the Field, Prospects for Reform (SSRC Anxieties of Democracy). Cambridge University Press.
  • Gül, S. S., & Nizam, Ö. K. (2021). Sosyal bilimlerde içerik ve söylem analizi. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 42, 182-198.
  • Hirvela, A. (2012). From perception management to communication strategy.
  • Huhtinen, A. M., & Rantapelkonen, J. (2002). Perception management in the art of war. Tiede ja ase, 243-255. Hunter, L. Y. (2023). Social media, disinformation, and democracy: How different types of social media usage affect democracy cross-nationally. Democratization, 30(6), 1040-1072. https://doi.org/10.1080/13510347.2023.2208355
  • Jones, M. O. (2019). The Gulf Information War| Propaganda, Fake News, and Fake Trends: The Weaponization of Twitter Bots in the Gulf Crisis. International Journal of Communication, 13(0), 1389-1415.
  • Karataş, Z. (2015). Sosyal bilimlerde nitel araştırma yöntemleri. Manevi Temelli Sosyal Hizmet Araştırmaları Dergisi, 1(1), 62-80.
  • Kaushal, A. (2009). Perception Management: The Management Tactics. Global India Publications. Kenechukwu, S. (2015). Understanding Media Effect: A Study of how studies in perception nailed the Coffin on Magic Bullet Theory. International Journal of Social Sciences and Humanities Reviews, 5(2), 115-122.
  • Kertysova, K. (2018). Artificial Intelligence and Disinformation. Security and Human Rights, 29, 55-81. https://doi.org/10.1163/18750230-02901005
  • Khyber, Z. (2007). Perception management a core IO capability [Master’s Thesis]. Karachi University.
  • Koçak, A., & Arun, Ö. (2006). İçerik analizi çalışmalarında örneklem sorunu. Selçuk İletişim, 4(3), 21-28.
  • Kreps, G. L. (2017). Diffusion Theory in Integrative Approaches. Içinde Oxford Research Encyclopedia of Communication. https://oxfordre.com/communication/display/10.1093/acrefore/9780190228613.001.0001/acrefore-9780190228613-e-251
  • Lazer, D. M. J., Baum, M. A., Benkler, Y., Berinsky, A. J., Greenhill, K. M., Menczer, F., Metzger, M. J., Nyhan, B., Pennycook, G., Rothschild, D., Schudson, M., Sloman, S. A., Sunstein, C. R., Thorson, E. A., Watts, D. J., & Zittrain, J. L. (2018). The science of fake news. Science, 359(6380), 1-8. https://doi.org/10.1126/science.aao2998
  • Lewandowsky, S., Ecker, U. K. H., Seifert, C. M., Schwarz, N., & Cook, J. (2012). Misinformation and Its Correction: Continued Influence and Successful Debiasing. Psychological Science in the Public Interest, 13(3), 106-131. https://doi.org/10.1177/1529100612451018
  • McKay, S., & Tenove, C. (2021). Disinformation as a Threat to Deliberative Democracy. Political Research Quarterly, 74(3), 703-717. https://doi.org/10.1177/1065912920938143
  • Mengü, M., & Türk, E. (2021). Digital Perception Management. Digital Siege. İstanbul University Press.
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There are 64 citations in total.

Details

Primary Language Turkish
Subjects Communication Studies, New Media
Journal Section Research Articles
Authors

Ömer Faruk Özgür 0000-0001-5263-2403

Project Number Yok
Publication Date December 23, 2024
Submission Date October 14, 2024
Acceptance Date November 11, 2024
Published in Issue Year 2024 Issue: 13

Cite

APA Özgür, Ö. F. (2024). Algı Yönetimi Bağlamında X Platformunun Dezenformasyonla Mücadelede Bir Araç Olarak Kullanımı: Dezenformasyonla Mücadele Merkezi Örneği. İletişim Ve Diplomasi(13), 5-28. https://doi.org/10.54722/iletisimvediplomasi.1566703