The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions

Volume: 6 Number: 7 August 1, 2016
  • İdaya Husna Mohd
  • Muhammad Khalil Omar
  • Tengku Nural Tengku Asri
EN

The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions

Abstract

Working in teams is usually expected to improve organizational effectiveness; however, there are several challenges that would affect team effectiveness. While team members are usually empowered to find a solution to a problem, this raises the question of effectiveness of the team itself, especially in terms of conflict that usually occurs when working in teams. Conflict was suggested to be positive and useful for organizations, but also provides negative effects, interferes with team performance, and reduces satisfaction because it triggers stress and causes team members to perform ineffectively. Therefore, this study investigated the effect of conflicts on team effectiveness in a Malaysian Statutory Body. Three types of organizational conflicts, namely task, relationship, and process conflicts, were studied, as well as which of the three has the most implication on team effectiveness. A survey was conducted among employees in the Malaysian Statutory Body regarding organizational conflict and team effectiveness. The results highlighted the understanding of organizational conflict and team effectiveness from the employees’ perspective, which showed both task and process conflicts having moderate positive relationships with team effectiveness, while no relationship was observed between relationship conflict and team effectiveness. This study offers recommendations that can help the organization to improve.

Keywords

Details

Primary Language

English

Subjects

-

Journal Section

-

Authors

İdaya Husna Mohd This is me

Muhammad Khalil Omar This is me

Tengku Nural Tengku Asri This is me

Publication Date

August 1, 2016

Submission Date

August 1, 2016

Acceptance Date

-

Published in Issue

Year 2016 Volume: 6 Number: 7

APA
Mohd, İ. H., Omar, M. K., & Asri, T. N. T. (2016). The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions. International Review of Management and Marketing, 6(7), 150-154. https://izlik.org/JA89UL42WL
AMA
1.Mohd İH, Omar MK, Asri TNT. The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions. IRMM. 2016;6(7):150-154. https://izlik.org/JA89UL42WL
Chicago
Mohd, İdaya Husna, Muhammad Khalil Omar, and Tengku Nural Tengku Asri. 2016. “The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions”. International Review of Management and Marketing 6 (7): 150-54. https://izlik.org/JA89UL42WL.
EndNote
Mohd İH, Omar MK, Asri TNT (August 1, 2016) The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions. International Review of Management and Marketing 6 7 150–154.
IEEE
[1]İ. H. Mohd, M. K. Omar, and T. N. T. Asri, “The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions”, IRMM, vol. 6, no. 7, pp. 150–154, Aug. 2016, [Online]. Available: https://izlik.org/JA89UL42WL
ISNAD
Mohd, İdaya Husna - Omar, Muhammad Khalil - Asri, Tengku Nural Tengku. “The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions”. International Review of Management and Marketing 6/7 (August 1, 2016): 150-154. https://izlik.org/JA89UL42WL.
JAMA
1.Mohd İH, Omar MK, Asri TNT. The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions. IRMM. 2016;6:150–154.
MLA
Mohd, İdaya Husna, et al. “The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions”. International Review of Management and Marketing, vol. 6, no. 7, Aug. 2016, pp. 150-4, https://izlik.org/JA89UL42WL.
Vancouver
1.İdaya Husna Mohd, Muhammad Khalil Omar, Tengku Nural Tengku Asri. The Effects of Organizational Conflicts on Team Effectiveness in a Malaysian Statutory Body Institutions. IRMM [Internet]. 2016 Aug. 1;6(7):150-4. Available from: https://izlik.org/JA89UL42WL