Consumers’ Purchasing Decision towards Food Products of Small and Medium Enterprises

Abstract

The Gross Domestic Product (GDP) of Malaysia has continuously increased from year to year. All industry sectors are responsible for contributing to Malaysia’s GDP, including the food and beverage industry. The sales within the Malaysian food and beverage retail industry were forecast to grow yearly. This study is to examine Malaysian consumers’ acceptance of food and beverage products of Small and Medium Enterprises (SMEs). In depth, this study also tries to investigate whether consumers use experience when making a decision to buy SMEs’ food and beverage products in the hypermarket. Results from Structural Equation Modeling (SEM) shows that consumers are barely aware of the existence of SMEs’ food and beverage products and prefer to buy establish brands’ products in the hypermarket. Hence, we suggest SMEs be more prominent in marketing their products. This action will influence consumer decisions in choosing SMEs brands over established brands’ products.

Keywords

• food and beverage product, small and medium enterprises, purchasing decision