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Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik

Year 2012, Volume: 2 Issue: 4, 199 - 209, 01.12.2012

Ivona Vrdoljak Raguz Doris Perucic İvana Pavlic

Abstract

World cruise market is very dynamic and it is characterised by constant changes in offer and demand. Dubrovnik, as one of the leading port in the Mediterranean is faced with the problem of large concentrations of ships and passengers in a short period of time. Paper provides answers to the questions: how to manage cruise tourism in Dubrovnik? What are the guidelines for the further development of cruising in Dubrovnik? Modern ports management system must be organized and managed in a manner that will ensure the recognition requirements of stakeholders and their fulfilment. All this requires a more complex integrated management system, in which the requirements of quality management will be the basis, and requirements of environmental management needed an upgrade.

Keywords

Cruise tourism Dubrovnik Management Generic model of integrated management processes Sustainable development

Year 2012, Volume: 2 Issue: 4, 199 - 209, 01.12.2012

Ivona Vrdoljak Raguz Doris Perucic İvana Pavlic

Abstract

There are 0 citations in total.

Details

Other ID JA68MT23PC
Journal Section Research Article
Authors

Ivona Vrdoljak Raguz This is me

Doris Perucic This is me

İvana Pavlic This is me

Publication Date December 1, 2012
Published in Issue Year 2012 Volume: 2 Issue: 4

Cite

APA Raguz, I. V., Perucic, D., & Pavlic, İ. (2012). Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik. International Review of Management and Marketing, 2(4), 199-209.
AMA Raguz IV, Perucic D, Pavlic İ. Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik. IRMM. December 2012;2(4):199-209.
Chicago Raguz, Ivona Vrdoljak, Doris Perucic, and İvana Pavlic. “Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik”. International Review of Management and Marketing 2, no. 4 (December 2012): 199-209.
EndNote Raguz IV, Perucic D, Pavlic İ (December 1, 2012) Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik. International Review of Management and Marketing 2 4 199–209.
IEEE I. V. Raguz, D. Perucic, and İ. Pavlic, “Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik”, IRMM, vol. 2, no. 4, pp. 199–209, 2012.
ISNAD Raguz, Ivona Vrdoljak et al. “Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik”. International Review of Management and Marketing 2/4 (December 2012), 199-209.
JAMA Raguz IV, Perucic D, Pavlic İ. Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik. IRMM. 2012;2:199–209.
MLA Raguz, Ivona Vrdoljak et al. “Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik”. International Review of Management and Marketing, vol. 2, no. 4, 2012, pp. 199-0.
Vancouver Raguz IV, Perucic D, Pavlic İ. Organization and Implementation of Integrated Management System Processes - Cruise Port Dubrovnik. IRMM. 2012;2(4):199-20.