This study aimed to examine the constructs that constitute relationship differentiation in leader-member exchange relationships, which would provide unique theoretical insights and pragmatic applications for communication in the Malaysian workplace. Six-hundred questionnaires were distributed to employees of government, semi-government, and private organizations (N=479). Results revealed that leader conceptual skills, communication openness, and trust contributed towards organizational citizenship behavior. Cultural considerations were invoked to explain certain findings of this study.
Other ID | JA83FN96DG |
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Journal Section | Research Article |
Authors | |
Publication Date | August 1, 2016 |
Published in Issue | Year 2016 Volume: 6 Issue: 7 |