BibTex RIS Cite

Globalization & Training: Tools & Methodologies

Year 2007, Volume: 9 Issue: 4, 1 - 18, 01.12.2007

Abstract

The technological changes of the past two decades have brought about significant and profound changes in our society and economy. Technology, specifically telecommunications technology, has created environments and delivery systems that have accelerated globalization with increased offshoring of business processes and 24/7 business operations. However, increased globalization has often resulted in local labor shortages, especially in countries which have been the major recipients of globalized business processes. These changes have also created opportunities and challenges for organizational trainers, as they extend their training efforts, unburdened by time, location, or knowledge source. This paper reviews and discusses some of the educational/training methodologies and approaches that can be used to minimize the impact of this increasingly important limitation, shortage of skilled labor in developing countries. It also presents some challenges faced by organizations as they increase and expand their e-training efforts.

References

  • M. J. G. Biggs (2006). Comparison of student perceptions of classroom instruction: Traditional, hybrid, and distance education. Turkish Online Journal of Distance Education, 7(2), (April), 46-51.
  • E. Burns, “Top 15 Online Populations and Web Properties Worldwide, June 2006.“ http://www.clickz.com/showPage.html?page=clickz_print&id=3623166 Accessed on 8/15/2006.
  • J. J. Cadiz, A. Balachandran, E. Sanocki, A. Gupta, J. Grudin, and G. Jancke (2000), “Distance learning through distributed collaborative video viewing,” Technical Report MSR-TR-2000-42, Microsoft Corporation.
  • C. Chen and R. Shaw (2006), “Online synchronous vs. asynchronous software training through the behavioral modeling approach: A Longitudinal Field Experiment.” International Journal of Distance Education Technologies. OctDec 2006.Vol.4, Iss. 4; pg. 88-102.
  • Computer Industry Almanac, Inc. (2006), http://www.clickz.com/showPage.html?page=stats/web_worldwide Accessed on 11/13/2006.
  • H. Davies and Howard Lsung (1995), “The Benefits of Guanxi: The Value of Relationships,” Industrial Marketing Management, 24: 207-213.
  • R. DelVecchio (2006), “World listens in online when Cal professor teaches physics,” San Francisco Chronicle, Monday, November 6, 2006.
  • D. Farrell and A. Grant (2005), “China's looming talent shortage,” The McKinsey Quarterly, 2005 Number 4. http://www.mckinseyquarterly.com/article_print.aspx?L2=18&L3=31&ar=1685 Accessed on 11/29/2005.
  • G. Fortino and L. Nigro (2004), “Collaborative learning on-demand on the Internet MBone,” IASTED CATE. D. Galloway (2005), “Evaluating distance delivery and e-learning,” Performance Improvement, 44(4), 21-27.
  • J. F. Gibbons, W. Kincheloe, and K. Down (1977), “Tutored videotape instruction: a new use of electronics media in education, Science, 195: 3, 1139-1146.
  • R. Guzley and A. Bor (2001), “Simulated computer-mediated/Video-interactive distance learning: a test of motivation, interaction satisfaction, delivery, learning & perceived effectiveness,” Journal of Higher Education, 6: 2.
  • G. H. Hofstede (1991). Cultures and Organizations: Software of the Mind, McGraw-Hill: London.
  • J. Horney, P. MacDonald, E. Rothney, and L. Alexander (2005), “User patterns and satisfaction with on-line trainings completed on the North Carolina Center for Public Health Preparedness training web site,” Journal of Public Health Management and Practice, 11(6), November-December, 90-94.
  • V. Hua (2006), “One for the books -- tutoring gets outsourced,” San Francisco Chronicle, Sunday, October 22, 2006.
  • Institute of Management and Administration (2002), “SECTION I: BUILDING & MANAGING e-LEARNING PROGRAMS: e-Learning takes hold among companies of all sides, Human Resource Department Management Report, April, pg. 18-23.
  • D. Kolb (1981), “Experiential learning theory and the learning style inventory: A reply to Freedman and Stumpf.” Academy of Management Review. April, pg. 289-296.
  • K. Kiser (1999), “Ten things we know so far about on-line learning,” Training, (November), 66-74.
  • S. McLaughlin (2003), “The Life-Science industry turns to eLearning,” Biopharm International, 16(5), May, 20-23. C. Mainemelis, R. Boyatzis, and D. Kolb, (2002) “Learning styles and adaptive flexibility: Testing experiential learning theory.” Management Learning, vol. 33, no. 1 (March), 5-33.
  • W. L. Murray and A. M. Efendioglu (2002), "Using Tutored Video Instruction to Deliver Management Education in China at a Distance," The Design and Management of Effective Distance Learning Programs, Edited by Richard Discenza, Caroline Howard, and K. D. Schenk, Idea Group Publishing, Hershey, PA, 2002.
  • K. Nelson (2003), “Fifth Third improves cross-sell ratios with E-learning: more than 21,000 employees in 17 regions can access customized modules,” Bank Systems + Technology, 40(9), September, 20, 20-22.
  • Newswire Association LLC (2006), “The American Red Cross unveils innovative new first aid and CPR/AED training programs,” PR Newswire, April 4, 22-23.
  • Prism Business Media (2006), “Webcast series on practical lean manufacturing,” Trailer/Body Builders, Marach 16, 33. M. Raisinghani, M. Chowdhury, C. Colquitt, P. Reyes, N. Bonakdar, J. Ray, and J. Robles, (2005) “Distance education in the business aviation industry: Issues and opportunities,” International Journal of Distance Education Technologies, 3(1), 20-43.
  • D. Roberts (2006), “How Rising Wages are Changing the Game in China,” Business Week, March 27, 2006, pg. 32-35. A. P. Rovai (2002), “A preliminary look at the structural differences of higher education classroom communities in traditional and ALN courses,” Journal of Asynchronous Learning Networks, 5: 1 (July).
  • J. Siegel (2003), “Arzel offers online training,” Air Conditioning, Heating & Refrigeration News, 219(13), July 28, 7-8.
  • R. Schick, R. Kilgore and R. Baecker (2004), “Talking in class: using spatial audio collaborations to enhance interactive webcasts,” DCG Lab, University of Toronto.
  • J. Sipusic, R. Pannon, R. Smith, J. Dutra, J. Gibbons, W. Sutherland (1999), Virtual collaborative learning: a comparison between face-to-face tutored video instruction (TVI) and distributed tutored video instruction (DTVI), Sun Microsystems.
  • N. Sovich (2006), “Western Firms Find Hiring, Retention in China Surprisingly Tough,” Wall Street Journal, August 11, 2006, pg. A4.
  • S. L. Tiernan and J. Grudin (2000), “Fostering engagement in asynchronous learning through collaborative multimedia annotation,” Technical Report MSRTR-2000-91, Microsoft Corporation.
  • M. Weinstein (2006), “Teaching at the top: leadership development can be tricky business--but these companies lead the pack,” Training, 43(2), February, 30-33.
Year 2007, Volume: 9 Issue: 4, 1 - 18, 01.12.2007

Abstract

References

  • M. J. G. Biggs (2006). Comparison of student perceptions of classroom instruction: Traditional, hybrid, and distance education. Turkish Online Journal of Distance Education, 7(2), (April), 46-51.
  • E. Burns, “Top 15 Online Populations and Web Properties Worldwide, June 2006.“ http://www.clickz.com/showPage.html?page=clickz_print&id=3623166 Accessed on 8/15/2006.
  • J. J. Cadiz, A. Balachandran, E. Sanocki, A. Gupta, J. Grudin, and G. Jancke (2000), “Distance learning through distributed collaborative video viewing,” Technical Report MSR-TR-2000-42, Microsoft Corporation.
  • C. Chen and R. Shaw (2006), “Online synchronous vs. asynchronous software training through the behavioral modeling approach: A Longitudinal Field Experiment.” International Journal of Distance Education Technologies. OctDec 2006.Vol.4, Iss. 4; pg. 88-102.
  • Computer Industry Almanac, Inc. (2006), http://www.clickz.com/showPage.html?page=stats/web_worldwide Accessed on 11/13/2006.
  • H. Davies and Howard Lsung (1995), “The Benefits of Guanxi: The Value of Relationships,” Industrial Marketing Management, 24: 207-213.
  • R. DelVecchio (2006), “World listens in online when Cal professor teaches physics,” San Francisco Chronicle, Monday, November 6, 2006.
  • D. Farrell and A. Grant (2005), “China's looming talent shortage,” The McKinsey Quarterly, 2005 Number 4. http://www.mckinseyquarterly.com/article_print.aspx?L2=18&L3=31&ar=1685 Accessed on 11/29/2005.
  • G. Fortino and L. Nigro (2004), “Collaborative learning on-demand on the Internet MBone,” IASTED CATE. D. Galloway (2005), “Evaluating distance delivery and e-learning,” Performance Improvement, 44(4), 21-27.
  • J. F. Gibbons, W. Kincheloe, and K. Down (1977), “Tutored videotape instruction: a new use of electronics media in education, Science, 195: 3, 1139-1146.
  • R. Guzley and A. Bor (2001), “Simulated computer-mediated/Video-interactive distance learning: a test of motivation, interaction satisfaction, delivery, learning & perceived effectiveness,” Journal of Higher Education, 6: 2.
  • G. H. Hofstede (1991). Cultures and Organizations: Software of the Mind, McGraw-Hill: London.
  • J. Horney, P. MacDonald, E. Rothney, and L. Alexander (2005), “User patterns and satisfaction with on-line trainings completed on the North Carolina Center for Public Health Preparedness training web site,” Journal of Public Health Management and Practice, 11(6), November-December, 90-94.
  • V. Hua (2006), “One for the books -- tutoring gets outsourced,” San Francisco Chronicle, Sunday, October 22, 2006.
  • Institute of Management and Administration (2002), “SECTION I: BUILDING & MANAGING e-LEARNING PROGRAMS: e-Learning takes hold among companies of all sides, Human Resource Department Management Report, April, pg. 18-23.
  • D. Kolb (1981), “Experiential learning theory and the learning style inventory: A reply to Freedman and Stumpf.” Academy of Management Review. April, pg. 289-296.
  • K. Kiser (1999), “Ten things we know so far about on-line learning,” Training, (November), 66-74.
  • S. McLaughlin (2003), “The Life-Science industry turns to eLearning,” Biopharm International, 16(5), May, 20-23. C. Mainemelis, R. Boyatzis, and D. Kolb, (2002) “Learning styles and adaptive flexibility: Testing experiential learning theory.” Management Learning, vol. 33, no. 1 (March), 5-33.
  • W. L. Murray and A. M. Efendioglu (2002), "Using Tutored Video Instruction to Deliver Management Education in China at a Distance," The Design and Management of Effective Distance Learning Programs, Edited by Richard Discenza, Caroline Howard, and K. D. Schenk, Idea Group Publishing, Hershey, PA, 2002.
  • K. Nelson (2003), “Fifth Third improves cross-sell ratios with E-learning: more than 21,000 employees in 17 regions can access customized modules,” Bank Systems + Technology, 40(9), September, 20, 20-22.
  • Newswire Association LLC (2006), “The American Red Cross unveils innovative new first aid and CPR/AED training programs,” PR Newswire, April 4, 22-23.
  • Prism Business Media (2006), “Webcast series on practical lean manufacturing,” Trailer/Body Builders, Marach 16, 33. M. Raisinghani, M. Chowdhury, C. Colquitt, P. Reyes, N. Bonakdar, J. Ray, and J. Robles, (2005) “Distance education in the business aviation industry: Issues and opportunities,” International Journal of Distance Education Technologies, 3(1), 20-43.
  • D. Roberts (2006), “How Rising Wages are Changing the Game in China,” Business Week, March 27, 2006, pg. 32-35. A. P. Rovai (2002), “A preliminary look at the structural differences of higher education classroom communities in traditional and ALN courses,” Journal of Asynchronous Learning Networks, 5: 1 (July).
  • J. Siegel (2003), “Arzel offers online training,” Air Conditioning, Heating & Refrigeration News, 219(13), July 28, 7-8.
  • R. Schick, R. Kilgore and R. Baecker (2004), “Talking in class: using spatial audio collaborations to enhance interactive webcasts,” DCG Lab, University of Toronto.
  • J. Sipusic, R. Pannon, R. Smith, J. Dutra, J. Gibbons, W. Sutherland (1999), Virtual collaborative learning: a comparison between face-to-face tutored video instruction (TVI) and distributed tutored video instruction (DTVI), Sun Microsystems.
  • N. Sovich (2006), “Western Firms Find Hiring, Retention in China Surprisingly Tough,” Wall Street Journal, August 11, 2006, pg. A4.
  • S. L. Tiernan and J. Grudin (2000), “Fostering engagement in asynchronous learning through collaborative multimedia annotation,” Technical Report MSRTR-2000-91, Microsoft Corporation.
  • M. Weinstein (2006), “Teaching at the top: leadership development can be tricky business--but these companies lead the pack,” Training, 43(2), February, 30-33.
There are 29 citations in total.

Details

Other ID JA24HV44KB
Journal Section Articles
Authors

Alev M. Efendıoglu This is me

L. W. Murray This is me

Publication Date December 1, 2007
Published in Issue Year 2007 Volume: 9 Issue: 4

Cite

APA Efendıoglu, A. M., & Murray, L. W. (2007). Globalization & Training: Tools & Methodologies. ISGUC The Journal of Industrial Relations and Human Resources, 9(4), 1-18.
AMA Efendıoglu AM, Murray LW. Globalization & Training: Tools & Methodologies. isguc. December 2007;9(4):1-18.
Chicago Efendıoglu, Alev M., and L. W. Murray. “Globalization & Training: Tools & Methodologies”. ISGUC The Journal of Industrial Relations and Human Resources 9, no. 4 (December 2007): 1-18.
EndNote Efendıoglu AM, Murray LW (December 1, 2007) Globalization & Training: Tools & Methodologies. ISGUC The Journal of Industrial Relations and Human Resources 9 4 1–18.
IEEE A. M. Efendıoglu and L. W. Murray, “Globalization & Training: Tools & Methodologies”, isguc, vol. 9, no. 4, pp. 1–18, 2007.
ISNAD Efendıoglu, Alev M. - Murray, L. W. “Globalization & Training: Tools & Methodologies”. ISGUC The Journal of Industrial Relations and Human Resources 9/4 (December 2007), 1-18.
JAMA Efendıoglu AM, Murray LW. Globalization & Training: Tools & Methodologies. isguc. 2007;9:1–18.
MLA Efendıoglu, Alev M. and L. W. Murray. “Globalization & Training: Tools & Methodologies”. ISGUC The Journal of Industrial Relations and Human Resources, vol. 9, no. 4, 2007, pp. 1-18.
Vancouver Efendıoglu AM, Murray LW. Globalization & Training: Tools & Methodologies. isguc. 2007;9(4):1-18.