Research Article

Credibilty, Quality, and Aesthetics on Social Media: The Impact of Influencer Posts on Brand Reputation and Purchase Intention

Volume: 14 Number: 3 September 30, 2025
EN TR

Credibilty, Quality, and Aesthetics on Social Media: The Impact of Influencer Posts on Brand Reputation and Purchase Intention

Abstract

This study examines the effects of the reliability, quality, and aesthetic aspects of social media influencers' product and brand posts on brand reputation and consumer purchase intention. The research is based on the analysis of data collected from a sample of 300 individuals aged 18-25 using Structural Equation Modeling (SEM). The findings reveal that the reliability and quality of influencer posts positively influence both brand reputation and purchase intention. However, the aesthetic aspect has a positive effect only on brand reputation and does not exhibit a significant impact on purchase intention. Furthermore, the strong influence of brand reputation on consumer purchase intention has been confirmed. These results underscore the importance of considering reliability, quality, and aesthetic factors collectively in influencer posts. Specifically, it is recommended to prioritize reliable and high-quality content in influencer collaborations. While aesthetic elements play a role in building brand reputation, the findings suggest they may not directly drive purchase behavior. This study makes a theoretical contribution to the influencer marketing literature while also offering strategic recommendations for marketing practices. It provides a deeper understanding of the use of influencer posts as an effective tool in brand communication, delivering significant insights at both academic and practical levels. Particularly for young consumers, where influencer impact is prevalent, the study offers valuable guidance on how marketing practices can be optimized. In this context, the research serves as a reference point for academics and practitioners aiming to comprehend the dynamics of social media marketing and develop effective strategies.

Keywords

Influncer Marketing , Social Media , Brand Reputation , Purchase Intention , Credibility , Quality , Aesthetics

References

  1. Adnan, K., Amjad, N., Iftikhar, A., & Nisar, A. (2023). Study of the effect of influencer marketing on consumer purchase intention with medators brand awareness and brand reputation: Organic skin care products in Pakistan. Journal of Policy Research (JPR), 9(2), 124-133.
  2. Afzal, H., Khan, M. A., ur Rehman, K., Ali, I., & Wajahat, S. (2010). Consumer’s trust in the brand: Can it be built through brand reputation, brand competence and brand predictability. International business research, 3(1), 43-51.
  3. Agmeka, F., Wathoni, R. N., & Santoso, A. S. (2019). The influence of discount framing towards brand reputation and brand image on purchase intention and actual behaviour in e-commerce. Procedia Computer Science, 161, 851-858. https://doi.org/10.1016/j.procs.2019.11.192
  4. Alalwan, A. A. (2018). Investigating the impact of social media advertising features on customer purchase intention. International journal of information management, 42, 65-77. https://doi.org/10.1016/j.ijinfomgt.2018.06.001
  5. Albayrak, M., & Ceylan, C. (2021). Effect of eWom on purchase intention: Meta-analysis. Data Technologies and Applications, 55(5), 810-840. https://doi.org/10.1108/DTA-03-2020-0068
  6. AlFarraj, O., Alalwan, A. A., Obeidat, Z. M., Baabdullah, A., Aldmour, R., & Al-Haddad, S. (2021). Examining the impact of influencers’ credibility dimensions: attractiveness, trustworthiness and expertise on the purchase intention in the aesthetic dermatology industry. Review of International Business and Strategy, 31(3), 355-374. https://doi.org/10.1108/RIBS-07-2020-0089
  7. Alfian, R., Nugroho, W. F., & Yuliana, L. (2024). Analysis of brand awareness, brand loyalty and brand reputation on purchase decisions. Jurnal Bisnis dan Manajemen, 11(1), 63-74.
  8. Alves de Castro, C., O’Reilly Dr, I., & Carthy, A. (2021). Social media influencers (SMIs) in context: A literature review. Journal contribution. 9(2), 59-71 https://doi.org/10.6084/m9.figshare.19673517.v1
  9. Ao, L., Bansal, R., Pruthi, N., & Khaskheli, M. B. (2023). Impact of social media influencers on customer engagement and purchase intention: A meta-analysis. Sustainability 2023, 15, 2744. https://doi.org/10.3390/ su15032744
  10. Ata, S., Arslan, H. M., Baydaş, A., & Pazvant, E. (2022). The effect of social media influencers’ credibility on consumer’s purchase intentions through attitude toward advertisement. ESIC Market, 53(1), e280. https://doi.org/10.7200/esicm.53.280
APA
Işık, E. (2025). Credibilty, Quality, and Aesthetics on Social Media: The Impact of Influencer Posts on Brand Reputation and Purchase Intention. İnsan Ve Toplum Bilimleri Araştırmaları Dergisi, 14(3), 1211-1231. https://doi.org/10.15869/itobiad.1606259