CAREER MANAGEMENT IN HOSPITALITY: THE CASE OF FOUR AND FIVE STAR HOTELS IN ISTANBUL

Year 2015, Issue: 22, 1 - 13, 05.06.2015

Sinem Uysal , Kenan Şahin Gürel Çetin Füsun İstanbullu Dinçer

Abstract

In order to provide survive in increasing competitive environment, managing human resources effectively is one of the most important factors for organizational success. The fact that human is the most important factor affecting organizational productivity, increases the importance of career management, career commitment and career satisfaction. In the meantime, defining the relationship between these concepts will also help design more effective organizational policies. The scarcity of both national and international studies that explain the relationship between career management, career commitment and career satisfaction in hospitality industry, is one of the main reasons for this research. Therefore main objective of the study is to investigate the link between career management, career satisfaction and career commitment via a survey applied to 4- and 5-star hotels located in Istanbul-Taksim district

Keywords

Human Resources, Hospitality Industry, Career Management, Career Commitment, Career Satisfaction

CAREER MANAGEMENT IN HOSPITALITY: THE CASE OF FOUR AND FIVE STAR HOTELS IN ISTANBUL

Abstract

In order to provide survive in increasing competitive environment, managing human resources
effectively is one of the most important factors for organizational success. The fact that human is the most
important factor affecting organizational productivity, increases the importance of career management, career
commitment and career satisfaction. In the meantime, defining the relationship between these concepts will
also help design more effective organizational policies. The scarcity of both national and international studies
that explain the relationship between career management, career commitment and career satisfaction in
hospitality industry, is one of the main reasons for this research. Therefore main objective of the study is to
investigate the link between career management, career satisfaction and career commitment via a survey
applied to 4- and 5-star hotels located in Istanbul-Taksim district.
In the study, quantitative methods were used in data collection and analysis. Data were collected from
four and five stars hotels in Istanbul-Taksim. 70 questionnaires were administered during November, 2014. The
collected data were analyzed using SPSS 20 software. Firstly, descriptive statistics on different attributes are
supplied and then Pearson correlation was utilized to measure the relationship between career management,
career satisfaction and career commitment. The results indicate that there is significant positive relationship
between career managements, career commitment and career satisfaction. The article concludes with
implications for theory development and suggestions for human resources management in the hospitality and
tourism domain

Keywords

Human Resources, Hospitality Industry, Career Management, Career Commitment, Career Satisfaction

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