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ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU

Year 2010, Issue: 53, 43 - 58, 10.10.2011

Meltem Güngör Delen

Abstract

Kurumlarda, bireylerin karşılıklı saygı çerçevesinde davranmalarını sağlayan
sosyal ve kurumsal normlara aykırı davranışlar, işyeri kabalığı olarak
tanımlanmaktadır. "Günaydın" veya "iyi günler" dememe, teşekkür etmeme,
karşısındakinin sözünü kesme, azarlama, yüksek sesle konuşma, özel hayata
müdahale, vb. bir takım davranışları bu kavram çerçevesinde değerlendirebiliriz.
Günümüz çalışma hayatında pek çok etken dolayısıyla giderek yaygınlaşan bu
olgu, çalışanlar ve kurum açısından oldukça olumsuz sonuçlar doğurmaktadır. En
önemli tehlike ise, yönetimin yaşanan bu örgütsel sapmayı görmezden gelmesi
veya önemsememesidir. Bu durumda iki veya daha fazla kişi arasında gelişen
olgu, tüm kuruma yayılabilmekte ve bir süre sonra kurum kültürünün bir parçası
haline gelebilmektedir.

Keywords

İşyeri kabalığı örgütsel sapma psikolojik taciz

References

  • ANDERSSON, Lynne M. & Christine M. Pearson. (1999), “Tit for Tat? The Spiraling Effect of Incivility in the Workplace”, Academy of Management Review, Vol.24, No.3, 452-471.
  • ASHFORTH, Blake. (1994), “Petty Tyranny in Organizations”, Human Relations, Vol.47, No.7, 755-779.
  • BOURKE, A.J. III. (1994), “Get Smart About Getting Ripped off”, HR Focus, Vol.71, 18.
  • CORTINA, Lilia M. et.al. (2001), “Incivility in the Workplace: Incidence and Impact”, Journal of Occupational Health Psychology, Vol.6, No.1, 64-80.
  • CUPW. (Fall 2007), “Highlights of Study on Incivility”, Our Health Our Safety, Vol.5, Iss.2.
  • DIETZ, Joerg Et.al. (2003), “The Impact of Community Violence and an Organization’s Procedural Justice Climate on Workplace Aggression”, Academy of Management Journal, Vol.48, No.3, 317-326.
  • DUNLOP, Patrick D. & Kibeom Lee. (2004), “Workplace Deviance, Organizational Citizenship Behavior, and Business Unit Performance: The Bad Apples do Spoil the Whole Barrel”, Journal of Organizational Behavior, Vol.25, 67-80.
  • FLYNN, G. (1998), “Why Employees are so Angry”, Workforce, Vol.77, No. 19, 26- 32.
  • FLYNN, G. (1999), “Stop Toxic Managers Before They Stop You!”, Workforce, Vol.78, No. 8, 40-46.
  • GIRARDET, E. (1 August 1999), “As many as a Quarter of Employees Feel Angry at Work”, Associated Press Newswires, 1.
  • HORNSTEIN, Harvey A. (November/December 2003), “Workplace Incivility: An Unavoidable Product of Human Nature and Organizational Nurturing”, Ivey Business Journal, 1-7.
  • JOHNSON, Pamela R. & Julie Indvik. (2001), “Slings and Arrows of Rudeness: Incivility in the Workplace”, Journal of Management Development, Vol.20, No.8, 705-713.
  • JORDAN, Peter J. & Michael Sheehan. (2000), “Stress and Managerial Bullying: Affective Antecedents and Consequences”, Transcending Boundaries: Integrating People, Processes and Systems, Ed. By. Michael Sheehan, Sherly Ramsay, Jeff Patrick, Griffith University, Brisbane, 201-207.
  • KOWALSKI, Robin M. (2003), “The Escalation of Incivility in Western Culture”, The International Scope Review, Vol.5, Iss.9 (Summer), 100-125.
  • NAMIE, Gary. (2003), “Workplace Bullying:Escalated Incivility”, Ivey Business Journal, Vol.68, Iss.2, 1-6.
  • MARTIN, Roberta. (Autumn 2003), “Workplace Incivility”, Allworth Juniper, Iss.7.
  • MOODIE, R. & C. Borthwick. (6 August 1999), “All Worked up: It’s Enough to Make You Sick”, Australian Financial Review, 3.
  • PEARSON, Christine M. & Lynn M. Andersson & Christine L. Porath. (2000), “Assesing and Attacking Wokplace Incivility”, Organizational Dynamics, Vol.29, No.2, 123-137.
  • PEARSON, Christine M. & Lynn M. Andersson & Judith W. Wegner. (2001), “When Workers Flout Convention: A Study of Workplace Incivility”, Human Relations, Vol.54, N.11, 1387-1419.
  • PEARSON, Christine M. & Christine L. Porath. (2005), “On the Nature, Consequences and Remedies of Workplace Incivility: No Time for “Nice”? Think Again”, Academy of Management Executive, Vol.19, No.1, 7-18.
  • REEVES, R. (20 August 1999), “End Office Rage: Get a Women Boss”, Africa News Service, 1. SALIN, Denise. (2003), “Ways of Explaining Workplace Bullying: A Review of Enabling, Motivating and Precipitating structures and Processes in the Work Environment”, Human Relations, Vol. 56/10, pp.1213-1232.
  • SALIN, Denise. (2003), “Bullying and Organizational Politics in Competitive and Rapidly Changing Work Environments”, International Journal of Management and Decission Making, Vol.4, No.1, 35-46.
  • ZAUDERER, Donald G. (Spring 2002), “Workplace Incivility and the Management of Human Capital”, The Public Manager, 36-42

Year 2010, Issue: 53, 43 - 58, 10.10.2011

Meltem Güngör Delen

Abstract

References

  • ANDERSSON, Lynne M. & Christine M. Pearson. (1999), “Tit for Tat? The Spiraling Effect of Incivility in the Workplace”, Academy of Management Review, Vol.24, No.3, 452-471.
  • ASHFORTH, Blake. (1994), “Petty Tyranny in Organizations”, Human Relations, Vol.47, No.7, 755-779.
  • BOURKE, A.J. III. (1994), “Get Smart About Getting Ripped off”, HR Focus, Vol.71, 18.
  • CORTINA, Lilia M. et.al. (2001), “Incivility in the Workplace: Incidence and Impact”, Journal of Occupational Health Psychology, Vol.6, No.1, 64-80.
  • CUPW. (Fall 2007), “Highlights of Study on Incivility”, Our Health Our Safety, Vol.5, Iss.2.
  • DIETZ, Joerg Et.al. (2003), “The Impact of Community Violence and an Organization’s Procedural Justice Climate on Workplace Aggression”, Academy of Management Journal, Vol.48, No.3, 317-326.
  • DUNLOP, Patrick D. & Kibeom Lee. (2004), “Workplace Deviance, Organizational Citizenship Behavior, and Business Unit Performance: The Bad Apples do Spoil the Whole Barrel”, Journal of Organizational Behavior, Vol.25, 67-80.
  • FLYNN, G. (1998), “Why Employees are so Angry”, Workforce, Vol.77, No. 19, 26- 32.
  • FLYNN, G. (1999), “Stop Toxic Managers Before They Stop You!”, Workforce, Vol.78, No. 8, 40-46.
  • GIRARDET, E. (1 August 1999), “As many as a Quarter of Employees Feel Angry at Work”, Associated Press Newswires, 1.
  • HORNSTEIN, Harvey A. (November/December 2003), “Workplace Incivility: An Unavoidable Product of Human Nature and Organizational Nurturing”, Ivey Business Journal, 1-7.
  • JOHNSON, Pamela R. & Julie Indvik. (2001), “Slings and Arrows of Rudeness: Incivility in the Workplace”, Journal of Management Development, Vol.20, No.8, 705-713.
  • JORDAN, Peter J. & Michael Sheehan. (2000), “Stress and Managerial Bullying: Affective Antecedents and Consequences”, Transcending Boundaries: Integrating People, Processes and Systems, Ed. By. Michael Sheehan, Sherly Ramsay, Jeff Patrick, Griffith University, Brisbane, 201-207.
  • KOWALSKI, Robin M. (2003), “The Escalation of Incivility in Western Culture”, The International Scope Review, Vol.5, Iss.9 (Summer), 100-125.
  • NAMIE, Gary. (2003), “Workplace Bullying:Escalated Incivility”, Ivey Business Journal, Vol.68, Iss.2, 1-6.
  • MARTIN, Roberta. (Autumn 2003), “Workplace Incivility”, Allworth Juniper, Iss.7.
  • MOODIE, R. & C. Borthwick. (6 August 1999), “All Worked up: It’s Enough to Make You Sick”, Australian Financial Review, 3.
  • PEARSON, Christine M. & Lynn M. Andersson & Christine L. Porath. (2000), “Assesing and Attacking Wokplace Incivility”, Organizational Dynamics, Vol.29, No.2, 123-137.
  • PEARSON, Christine M. & Lynn M. Andersson & Judith W. Wegner. (2001), “When Workers Flout Convention: A Study of Workplace Incivility”, Human Relations, Vol.54, N.11, 1387-1419.
  • PEARSON, Christine M. & Christine L. Porath. (2005), “On the Nature, Consequences and Remedies of Workplace Incivility: No Time for “Nice”? Think Again”, Academy of Management Executive, Vol.19, No.1, 7-18.
  • REEVES, R. (20 August 1999), “End Office Rage: Get a Women Boss”, Africa News Service, 1. SALIN, Denise. (2003), “Ways of Explaining Workplace Bullying: A Review of Enabling, Motivating and Precipitating structures and Processes in the Work Environment”, Human Relations, Vol. 56/10, pp.1213-1232.
  • SALIN, Denise. (2003), “Bullying and Organizational Politics in Competitive and Rapidly Changing Work Environments”, International Journal of Management and Decission Making, Vol.4, No.1, 35-46.
  • ZAUDERER, Donald G. (Spring 2002), “Workplace Incivility and the Management of Human Capital”, The Public Manager, 36-42
There are 23 citations in total.

Details

Primary Language Turkish
Journal Section Makaleler
Authors

Meltem Güngör Delen This is me

Publication Date October 10, 2011
Published in Issue Year 2010 Issue: 53

Cite

APA Güngör Delen, M. (2011). ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU. Maliye Araştırma Merkezi Konferansları(53), 43-58.
AMA Güngör Delen M. ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU. Maliye Araştırma Merkezi Konferansları. October 2011;(53):43-58.
Chicago Güngör Delen, Meltem. “ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU”. Maliye Araştırma Merkezi Konferansları, no. 53 (October 2011): 43-58.
EndNote Güngör Delen M (October 1, 2011) ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU. Maliye Araştırma Merkezi Konferansları 53 43–58.
IEEE M. Güngör Delen, “ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU”, Maliye Araştırma Merkezi Konferansları, no. 53, pp. 43–58, October 2011.
ISNAD Güngör Delen, Meltem. “ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU”. Maliye Araştırma Merkezi Konferansları 53 (October 2011), 43-58.
JAMA Güngör Delen M. ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU. Maliye Araştırma Merkezi Konferansları. 2011;:43–58.
MLA Güngör Delen, Meltem. “ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU”. Maliye Araştırma Merkezi Konferansları, no. 53, 2011, pp. 43-58.
Vancouver Güngör Delen M. ÇALIŞMA HAYATINDA İŞYERİ KABALIĞI OLGUSU. Maliye Araştırma Merkezi Konferansları. 2011(53):43-58.
asosindex_75_02 Maliye Araştırma Merkezi Konferasnları Dergisi Asos İndex tarafından taranmaktadır. http://www.asosindex.com/journal-view?id=155