Research Article
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Year 2019, , 113 - 126, 27.11.2019
https://doi.org/10.26650/jot.2019.5.2.0032

Abstract

References

  • Akıncı, Z., & Sönmez, N. (2015). Engelli bireylerin erişilebilir turizm beklentilerinin değerlendirilmesine yönelik nitel bir araştırma. Anatolia: Turizm Araştırmaları Dergisi, 26(1), 97-113.
  • Argyropoulos, V. S., & Kanari, C. (2015). Re-Imagining The museum through “touch” reflections of individuals with visual disability on their experience of museum-visiting in Greece. ALTER, European Journal Of Disability Research, 130-143.
  • Asakawa, S., Guerreiro, J., Ahmetovic, D., Kitani, K.M., & Asakawa, C. (2018) “The Present and Future of Museum Accessibility for People with Visual Impairments”, ASSETS’18 The 20th International ACM SIGACCESS Conference on Computers and Accessibility, October 22–24, 2018, Galway, Ireland.
  • Beeho, A. J., & Prentice, R. (1995). Evaluating the experiences and benefits gained by tourists visiting a socio-industrial heritage museum: An application of ASEB Grid Analysis to Blists Hill Open-Air Museum, the Ironbridge Gorge Museum, United Kingdom. Museum Management and Curatorship, 229-251.
  • Blichfeldt, B. S., & Nicolaisen, J. (2011). Disabled travel: Not easy, but doable. Current Issues in Tourism, 14(1), 79-102.
  • Braun-La Tour, K., Hendler, F., & Hendler, R. (2006). Digging deeper: Art museums in Las Vegas. Annals of Tourism Research, 33(1), 265-268.
  • Bulgan, G., & Carikci, I. (2015). Handicapped tourism - A Research in four star and five star hotels of Antalya. Mehmet Akif Ersoy Universitesi Sosyal Bilimler Enstitusu Dergisi, 1(13), 15-42.
  • Daniels, M. J., Rodgers, E., & Wiggins, B. (2005). “Travel Tales”: An interpretive analysis of constraints and negotiations to pleasure travel as experienced by persons with physical disabilities. Tourism Management, 26, 919-930.
  • Darcy, S. (2002). Marginalized participation: Physical disability, high support needs and tourism. Journal of Hospitality Management, 9(1), 61-72.
  • Darcy, S. (2010). Inherent complexity: Disability, accessible tourism, and accommodation information preferences. Tourism Management, 31(6), 816-826.
  • Darcy, S., & Dickson, T. (2009). A Whole-of-life approach to tourism: The case for accessible tourism experiences. Journal of Hospitality and Tourism Management, 16(1), 32-44.
  • Department of Health HKSAR. (2008). Visual Impairment. Retrieved September 10, 2016, from Developmental Disorders Series: http://www.dhcas.gov.hk/english/public_edu/ files/SeriesI_ VisualImpairment_Eng.pdf
  • Disabled World. (2016, August 17). Disability: Definition, Types, and Models. Retrieved from Disabled World Towards Tomorrow: http://www.disabled-world.com/disability/types/
  • Doğru, H., Kaygalak, S., Miral Çavdırlı, C., & Bahçeci, V. (2014). Engelli Bireylerin turizm hizmetlerine yönelik e- şikâyetleri. Gazi Üniversitesi Turizm Fakültesi Dergisi, 2, 33-47.
  • ENAT. (2007). Rights of tourists with disabilities in the European union framework. Athens: European Network For Accessible Tourism.
  • Devile, E., & Kastenholz, E. (2018) Accessible tourism experiences: The voice of people with visual disabilities. Journal of Policy Research in Tourism, Leisure and Events, 10(3), 265-285. Doi: 10.1080/19407963.2018.1470183.
  • Glaser, B. G., & Strauss, A. (1967). The Discovery of Grounded Theory: Strategies for Qualitative Research (NY: Aldine b.). New York.
  • Hughes, H. (1999). The construction of impairment: modernity and the aesthetic of oppression. Disability and Society, 14(2), 155-172. ICOM. (2016, August 22). Museum Definition. Retrieved from International Council of Museum: http://icom.museum/the-vision/museum-definition/
  • Istanbul Saglik Mudurlugu. (2013). Engelsiz Muze Rehberi. Retrieved September 15, 2016, from Erisilebilir Istanbul: http://www.erisilebiliristanbul.org/BilgiBankasi/Documents/engelsiz_ muze_rehberi.pdf
  • Jansen-Verbeke, M., & Van Rekom, J. (1996). Scanning museum visitors: Urban tourism marketing. Annals of Tourism Research, 23(2), 364-375.
  • Kim, W. G., Stonesifer, H., & Han, J. (2012). Accommodating the needs of disabled hotel guests: Implications for guests and management. International Journal Of Hospitality Management, 31(4), 1311-1317.
  • Mafuya, N. P., & Haydam, N. (2005). Tourists Expectations and perceptions of the robben island museum - a world heritage site. Museum Management and Curatorship, 20(29), 149-169.
  • March, S., Wiener, W., Naghshineh, K., & Giusti, E. (2005). Creating accessible science museums with user-activated environmental audio beacons (Ping!). Assistive Technology, 17, 133-143.
  • McKercher, B., Packer, T., Yau, M., and Lam, P. (2003). Travel agents as facilitators or inhibitors of travel: Perceptions of people with disabilities. Tourism Management, 24(4), 465-474.
  • Mesquita, S., & Carneiro, M. (2016). Accessibility of European museums to visitors with visual impairments. Disability and Society, 31(3), 373-388.
  • Michopoulou, E., & Buhalis, D. (2013). Information provision for challenging markets: The case of the accessibility requiring market in the context of tourism. Information and Management, 50, 229-239.
  • Ministry of Culture and Tourism. (2013). Accessible Istanbul. Retrieved September 15, 2016, from Turkey Republic Ministry of Culture and Tourism: Accessible Tourism, Barrier project Istanbul.
  • National Eye Institute. (2016, September 11). Low Vision and Blindness Rehabilitation - National Plan for Eye and Vision Research [NEI Strategic Planning]. Retrieved from National Eye Institute: https://nei.nih.gov/strategicplanning/np_
  • low Nowacki, M. M. (2005). Evaluating a museum as a tourist product using the servqual method. Museum Management and Curatorship, 20, 235-250.
  • Ozturk, Y., Yayli, A., and Yesiltas, M. (2008). Is the Turkish Tourism industry ready for a disabled customer’s market? The views of hotel and travel agency managers. Tourism Management, 29, 382-389.
  • Pehlivanoğlu, B. (2012). Konaklama Yapıların engellilere yönelik oda düzenlemelerinin irdelenmesi. İnönü Üniversitesi Sanat ve Tasarım Dergisi, 2, 27-35.
  • Prager, J. H. (1999, December 15). People with disabilities are next consumer niche. Wall Street Journal, B1-B2.
  • Ray, N. M., & Ryder, M. (2003). “Abilities” tourism: An exploratory discussion of the travel needs and motivations of the mobility-disabled. Tourism Management, 24, 57-72.
  • Shaw, G., & Coles, T. (2004). Disability, holiday making and the tourism industry in the UK: A Preliminary survey. Tourism Management, 25, 397-403.
  • Strechay, J., and Annis, T. (2012, February). Access to Museums and Parks for Patrons who are Blind or Visually Impaired. Retrieved from AFB Access World Magazine: https://www.afb.org/ afbpress/pub.asp?DocID=aw130206
  • Şen, N., Çelik Yetim, A., and Bilici, N. (2014). Kültür Varlıkları ve Müzelerin Engelli Turist Ziyaretine Uygunluğunu Belirlemeye Yönelik Bir Araştırma. Erzincan Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 7(1), 1-16.
  • Tadic, V., Lewando Hundt, G., Keeley, S., & Rahi, J. (2014). Seeing it my way: Living with childhood-onset visual disability. Child: Care, Health and Development, 41(2), 239-248.
  • The Equality Act. (2015, September 23). Definition of Disability Under The Equality Act 2010. Retrieved September 05, 2016, from GOV.UK: https://www.gov.uk/definition-of-disabilityunder-equality-act-2010
  • The University of Texas in Austin. (2016, September 11). Blind and Visual Disabilities. Retrieved from The University of Texas In Austin Services for Students With Disabilities: http://diversity. utexas.edu/disability/visual-impairments/
  • The World Bank. (2016, August 13). Disability - Overview. Retrieved from The World Bank: http:// www.worldbank.org/en/topic/disability/overview#1
  • Tufts, S., & Milne, S. (1999). Museums: A Supply-Side Perspective. Annals of Tourism Research, 613-621.
  • TUİK. (2011). Nüfus ve Konut Araştırması. TUİK. Verma, S., and Arora, M. (2016). Role of the national institute for the visually handicapped in the dissemination of information to visually impaired people. Journal of Library Administration, 56(3), 285-294.
  • Villa, T. D., Darcy, S., and Gonzales, E. (2015). Competing for the disability tourism market - a comparative exploration of the factors of accessible tourism competitiveness in Spain and Australia. Tourism Management, 47, 261-272. Doi: 10.1016/j.tourman.2014.10.008
  • Wazzan, W. (2015). My Accessible Room Is Not Accessible, Applying Human Factors: Principals to Enhance The Accessibility Of Hotel Rooms. 6th International Conference On Applied Human Factors and Ergonomics (AHFE 2015) and Affiliated Conferences, (pp. 5405-5410).
  • World Health Organization. (2016, August 13). Visual Impairments and Blindness. Retrieved from World Health Organization: http://www.who.int/mediacentre/factsheets/fs282/en/
  • Yau, M. K.-s., McKercher, B., & Packer, T. L. (2004). Traveling with a disability. Annals of Tourism Research, 31(4), 946-960.
  • Yaylı, A., and Öztürk, Y. (2006). Konaklama işletmeleri yöneticilerinin bedensel engelliler pazarına bakış açıları üzerine bir araştırma. Anatolia: Turizm Araştırmaları Dergisi, 17(1), 87-97.
  • Wiastuti, R.D., Adiati M P and N S Lestari, R D Wiastuti et al 2018 IOP Conf. Ser.: Earth Environ. Sci. 126.

Accessible Museums for Visually Impaired: A Case Study from Istanbul

Year 2019, , 113 - 126, 27.11.2019
https://doi.org/10.26650/jot.2019.5.2.0032

Abstract

Freedom to travel is a fundamental human right. Thus, disabled people should be able to travel. Disabilities are divided into subcategories, whereby vision disability is one of them. In the context of museums, there are some implementations for visually disabled people. However, there is still limited empirical investigation on the expectations, satisfaction, and challenges of visually impaired travelers. Therefore, the purpose of this study is to determine the expectations, needs, and challenges of visually impaired people visiting museums. In this vein, the study draws on a qualitative research approach employing data from visually impaired individuals to understand those individuals’ perceptions, needs, and challenges. The study offers several practical implications to help museum managers enhance the experience of visually impaired visitors. 

Supporting Institution

The authors received no financial support for this work.

References

  • Akıncı, Z., & Sönmez, N. (2015). Engelli bireylerin erişilebilir turizm beklentilerinin değerlendirilmesine yönelik nitel bir araştırma. Anatolia: Turizm Araştırmaları Dergisi, 26(1), 97-113.
  • Argyropoulos, V. S., & Kanari, C. (2015). Re-Imagining The museum through “touch” reflections of individuals with visual disability on their experience of museum-visiting in Greece. ALTER, European Journal Of Disability Research, 130-143.
  • Asakawa, S., Guerreiro, J., Ahmetovic, D., Kitani, K.M., & Asakawa, C. (2018) “The Present and Future of Museum Accessibility for People with Visual Impairments”, ASSETS’18 The 20th International ACM SIGACCESS Conference on Computers and Accessibility, October 22–24, 2018, Galway, Ireland.
  • Beeho, A. J., & Prentice, R. (1995). Evaluating the experiences and benefits gained by tourists visiting a socio-industrial heritage museum: An application of ASEB Grid Analysis to Blists Hill Open-Air Museum, the Ironbridge Gorge Museum, United Kingdom. Museum Management and Curatorship, 229-251.
  • Blichfeldt, B. S., & Nicolaisen, J. (2011). Disabled travel: Not easy, but doable. Current Issues in Tourism, 14(1), 79-102.
  • Braun-La Tour, K., Hendler, F., & Hendler, R. (2006). Digging deeper: Art museums in Las Vegas. Annals of Tourism Research, 33(1), 265-268.
  • Bulgan, G., & Carikci, I. (2015). Handicapped tourism - A Research in four star and five star hotels of Antalya. Mehmet Akif Ersoy Universitesi Sosyal Bilimler Enstitusu Dergisi, 1(13), 15-42.
  • Daniels, M. J., Rodgers, E., & Wiggins, B. (2005). “Travel Tales”: An interpretive analysis of constraints and negotiations to pleasure travel as experienced by persons with physical disabilities. Tourism Management, 26, 919-930.
  • Darcy, S. (2002). Marginalized participation: Physical disability, high support needs and tourism. Journal of Hospitality Management, 9(1), 61-72.
  • Darcy, S. (2010). Inherent complexity: Disability, accessible tourism, and accommodation information preferences. Tourism Management, 31(6), 816-826.
  • Darcy, S., & Dickson, T. (2009). A Whole-of-life approach to tourism: The case for accessible tourism experiences. Journal of Hospitality and Tourism Management, 16(1), 32-44.
  • Department of Health HKSAR. (2008). Visual Impairment. Retrieved September 10, 2016, from Developmental Disorders Series: http://www.dhcas.gov.hk/english/public_edu/ files/SeriesI_ VisualImpairment_Eng.pdf
  • Disabled World. (2016, August 17). Disability: Definition, Types, and Models. Retrieved from Disabled World Towards Tomorrow: http://www.disabled-world.com/disability/types/
  • Doğru, H., Kaygalak, S., Miral Çavdırlı, C., & Bahçeci, V. (2014). Engelli Bireylerin turizm hizmetlerine yönelik e- şikâyetleri. Gazi Üniversitesi Turizm Fakültesi Dergisi, 2, 33-47.
  • ENAT. (2007). Rights of tourists with disabilities in the European union framework. Athens: European Network For Accessible Tourism.
  • Devile, E., & Kastenholz, E. (2018) Accessible tourism experiences: The voice of people with visual disabilities. Journal of Policy Research in Tourism, Leisure and Events, 10(3), 265-285. Doi: 10.1080/19407963.2018.1470183.
  • Glaser, B. G., & Strauss, A. (1967). The Discovery of Grounded Theory: Strategies for Qualitative Research (NY: Aldine b.). New York.
  • Hughes, H. (1999). The construction of impairment: modernity and the aesthetic of oppression. Disability and Society, 14(2), 155-172. ICOM. (2016, August 22). Museum Definition. Retrieved from International Council of Museum: http://icom.museum/the-vision/museum-definition/
  • Istanbul Saglik Mudurlugu. (2013). Engelsiz Muze Rehberi. Retrieved September 15, 2016, from Erisilebilir Istanbul: http://www.erisilebiliristanbul.org/BilgiBankasi/Documents/engelsiz_ muze_rehberi.pdf
  • Jansen-Verbeke, M., & Van Rekom, J. (1996). Scanning museum visitors: Urban tourism marketing. Annals of Tourism Research, 23(2), 364-375.
  • Kim, W. G., Stonesifer, H., & Han, J. (2012). Accommodating the needs of disabled hotel guests: Implications for guests and management. International Journal Of Hospitality Management, 31(4), 1311-1317.
  • Mafuya, N. P., & Haydam, N. (2005). Tourists Expectations and perceptions of the robben island museum - a world heritage site. Museum Management and Curatorship, 20(29), 149-169.
  • March, S., Wiener, W., Naghshineh, K., & Giusti, E. (2005). Creating accessible science museums with user-activated environmental audio beacons (Ping!). Assistive Technology, 17, 133-143.
  • McKercher, B., Packer, T., Yau, M., and Lam, P. (2003). Travel agents as facilitators or inhibitors of travel: Perceptions of people with disabilities. Tourism Management, 24(4), 465-474.
  • Mesquita, S., & Carneiro, M. (2016). Accessibility of European museums to visitors with visual impairments. Disability and Society, 31(3), 373-388.
  • Michopoulou, E., & Buhalis, D. (2013). Information provision for challenging markets: The case of the accessibility requiring market in the context of tourism. Information and Management, 50, 229-239.
  • Ministry of Culture and Tourism. (2013). Accessible Istanbul. Retrieved September 15, 2016, from Turkey Republic Ministry of Culture and Tourism: Accessible Tourism, Barrier project Istanbul.
  • National Eye Institute. (2016, September 11). Low Vision and Blindness Rehabilitation - National Plan for Eye and Vision Research [NEI Strategic Planning]. Retrieved from National Eye Institute: https://nei.nih.gov/strategicplanning/np_
  • low Nowacki, M. M. (2005). Evaluating a museum as a tourist product using the servqual method. Museum Management and Curatorship, 20, 235-250.
  • Ozturk, Y., Yayli, A., and Yesiltas, M. (2008). Is the Turkish Tourism industry ready for a disabled customer’s market? The views of hotel and travel agency managers. Tourism Management, 29, 382-389.
  • Pehlivanoğlu, B. (2012). Konaklama Yapıların engellilere yönelik oda düzenlemelerinin irdelenmesi. İnönü Üniversitesi Sanat ve Tasarım Dergisi, 2, 27-35.
  • Prager, J. H. (1999, December 15). People with disabilities are next consumer niche. Wall Street Journal, B1-B2.
  • Ray, N. M., & Ryder, M. (2003). “Abilities” tourism: An exploratory discussion of the travel needs and motivations of the mobility-disabled. Tourism Management, 24, 57-72.
  • Shaw, G., & Coles, T. (2004). Disability, holiday making and the tourism industry in the UK: A Preliminary survey. Tourism Management, 25, 397-403.
  • Strechay, J., and Annis, T. (2012, February). Access to Museums and Parks for Patrons who are Blind or Visually Impaired. Retrieved from AFB Access World Magazine: https://www.afb.org/ afbpress/pub.asp?DocID=aw130206
  • Şen, N., Çelik Yetim, A., and Bilici, N. (2014). Kültür Varlıkları ve Müzelerin Engelli Turist Ziyaretine Uygunluğunu Belirlemeye Yönelik Bir Araştırma. Erzincan Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 7(1), 1-16.
  • Tadic, V., Lewando Hundt, G., Keeley, S., & Rahi, J. (2014). Seeing it my way: Living with childhood-onset visual disability. Child: Care, Health and Development, 41(2), 239-248.
  • The Equality Act. (2015, September 23). Definition of Disability Under The Equality Act 2010. Retrieved September 05, 2016, from GOV.UK: https://www.gov.uk/definition-of-disabilityunder-equality-act-2010
  • The University of Texas in Austin. (2016, September 11). Blind and Visual Disabilities. Retrieved from The University of Texas In Austin Services for Students With Disabilities: http://diversity. utexas.edu/disability/visual-impairments/
  • The World Bank. (2016, August 13). Disability - Overview. Retrieved from The World Bank: http:// www.worldbank.org/en/topic/disability/overview#1
  • Tufts, S., & Milne, S. (1999). Museums: A Supply-Side Perspective. Annals of Tourism Research, 613-621.
  • TUİK. (2011). Nüfus ve Konut Araştırması. TUİK. Verma, S., and Arora, M. (2016). Role of the national institute for the visually handicapped in the dissemination of information to visually impaired people. Journal of Library Administration, 56(3), 285-294.
  • Villa, T. D., Darcy, S., and Gonzales, E. (2015). Competing for the disability tourism market - a comparative exploration of the factors of accessible tourism competitiveness in Spain and Australia. Tourism Management, 47, 261-272. Doi: 10.1016/j.tourman.2014.10.008
  • Wazzan, W. (2015). My Accessible Room Is Not Accessible, Applying Human Factors: Principals to Enhance The Accessibility Of Hotel Rooms. 6th International Conference On Applied Human Factors and Ergonomics (AHFE 2015) and Affiliated Conferences, (pp. 5405-5410).
  • World Health Organization. (2016, August 13). Visual Impairments and Blindness. Retrieved from World Health Organization: http://www.who.int/mediacentre/factsheets/fs282/en/
  • Yau, M. K.-s., McKercher, B., & Packer, T. L. (2004). Traveling with a disability. Annals of Tourism Research, 31(4), 946-960.
  • Yaylı, A., and Öztürk, Y. (2006). Konaklama işletmeleri yöneticilerinin bedensel engelliler pazarına bakış açıları üzerine bir araştırma. Anatolia: Turizm Araştırmaları Dergisi, 17(1), 87-97.
  • Wiastuti, R.D., Adiati M P and N S Lestari, R D Wiastuti et al 2018 IOP Conf. Ser.: Earth Environ. Sci. 126.
There are 48 citations in total.

Details

Primary Language English
Journal Section Articles
Authors

Fusun Istanbullu Dincer This is me 0000-0001-9446-5519

Hulya Ozcit This is me 0000-0002-8722-882X

İbrahim Cifci This is me 0000-0001-7469-1906

Bahadir Sezer 0000-0002-4403-5630

Onur Cuneyt Kahraman This is me 0000-0001-7773-8757

Simal Sahinoglu This is me 0000-0002-0197-4961

Publication Date November 27, 2019
Submission Date September 23, 2019
Published in Issue Year 2019

Cite

APA Istanbullu Dincer, F., Ozcit, H., Cifci, İ., Sezer, B., et al. (2019). Accessible Museums for Visually Impaired: A Case Study from Istanbul. Journal of Tourismology, 5(2), 113-126. https://doi.org/10.26650/jot.2019.5.2.0032
AMA Istanbullu Dincer F, Ozcit H, Cifci İ, Sezer B, Kahraman OC, Sahinoglu S. Accessible Museums for Visually Impaired: A Case Study from Istanbul. Journal of Tourismology. November 2019;5(2):113-126. doi:10.26650/jot.2019.5.2.0032
Chicago Istanbullu Dincer, Fusun, Hulya Ozcit, İbrahim Cifci, Bahadir Sezer, Onur Cuneyt Kahraman, and Simal Sahinoglu. “Accessible Museums for Visually Impaired: A Case Study from Istanbul”. Journal of Tourismology 5, no. 2 (November 2019): 113-26. https://doi.org/10.26650/jot.2019.5.2.0032.
EndNote Istanbullu Dincer F, Ozcit H, Cifci İ, Sezer B, Kahraman OC, Sahinoglu S (November 1, 2019) Accessible Museums for Visually Impaired: A Case Study from Istanbul. Journal of Tourismology 5 2 113–126.
IEEE F. Istanbullu Dincer, H. Ozcit, İ. Cifci, B. Sezer, O. C. Kahraman, and S. Sahinoglu, “Accessible Museums for Visually Impaired: A Case Study from Istanbul”, Journal of Tourismology, vol. 5, no. 2, pp. 113–126, 2019, doi: 10.26650/jot.2019.5.2.0032.
ISNAD Istanbullu Dincer, Fusun et al. “Accessible Museums for Visually Impaired: A Case Study from Istanbul”. Journal of Tourismology 5/2 (November 2019), 113-126. https://doi.org/10.26650/jot.2019.5.2.0032.
JAMA Istanbullu Dincer F, Ozcit H, Cifci İ, Sezer B, Kahraman OC, Sahinoglu S. Accessible Museums for Visually Impaired: A Case Study from Istanbul. Journal of Tourismology. 2019;5:113–126.
MLA Istanbullu Dincer, Fusun et al. “Accessible Museums for Visually Impaired: A Case Study from Istanbul”. Journal of Tourismology, vol. 5, no. 2, 2019, pp. 113-26, doi:10.26650/jot.2019.5.2.0032.
Vancouver Istanbullu Dincer F, Ozcit H, Cifci İ, Sezer B, Kahraman OC, Sahinoglu S. Accessible Museums for Visually Impaired: A Case Study from Istanbul. Journal of Tourismology. 2019;5(2):113-26.