Freedom to travel is a fundamental human right. Thus, disabled people should be able to travel. Disabilities are divided into subcategories, whereby vision disability is one of them. In the context of museums, there are some implementations for visually disabled people. However, there is still limited empirical investigation on the expectations, satisfaction, and challenges of visually impaired travelers. Therefore, the purpose of this study is to determine the expectations, needs, and challenges of visually impaired people visiting museums. In this vein, the study draws on a qualitative research approach employing data from visually impaired individuals to understand those individuals’ perceptions, needs, and challenges. The study offers several practical implications to help museum managers enhance the experience of visually impaired visitors.
Accessibility Accessible museum Visually impaired person Museum tourism Tourist expectations
The authors received no financial support for this work.
Primary Language | English |
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Journal Section | Articles |
Authors | |
Publication Date | November 27, 2019 |
Submission Date | September 23, 2019 |
Published in Issue | Year 2019 |