Research Article

Consumer Trust Impact on Online Shopping Intent

Volume: 5 Number: 2 October 1, 2014
  • Nurdan Sevim1
  • Elif Eroğlu Hall2
TR EN

Consumer Trust Impact on Online Shopping Intent

Abstract

The Internet is advancing rapidly in terms of becoming a distribution channel which can be easily accessed through consumers by virtue of the easy search functions, thus eliminating geographic boundaries and providing products and services with the most affordable prices and costs to the masses. Trust is a critical factor in any relationship since the essence of trade is establishment of mutual trust. Trust has a significant role in terms of realization of the shopping as well as continuity of the relationship as buyers and sellers implement the transactions without seeing each other in electronic commerce. The purposes of this research clarify the impact of consumers’ trust in online shopping on their intention as to shopping. Explanatory factor analysis has been applied to reveal the dimension of the trust for online shopping. Regression analysis has been performed for the determination of trust on online shopping intention. According to the results obtained in this study, three factors consisting of security systems used in website, the website’s reputation and the visuality and design of the website have been found to have impact on intention of online shopping.

Keywords

Details

Primary Language

English

Subjects

Business Administration

Journal Section

Research Article

Authors

Nurdan Sevim1 This is me

Elif Eroğlu Hall2 This is me

Publication Date

October 1, 2014

Submission Date

October 1, 2014

Acceptance Date

-

Published in Issue

Year 2014 Volume: 5 Number: 2

APA
Sevim1, N., & Hall2, E. E. (2014). Consumer Trust Impact on Online Shopping Intent. Journal of Internet Applications and Management, 5(2), 19-28. https://doi.org/10.5505/iuyd.2014.41636
AMA
1.Sevim1 N, Hall2 EE. Consumer Trust Impact on Online Shopping Intent. iuyd. 2014;5(2):19-28. doi:10.5505/iuyd.2014.41636
Chicago
Sevim1, Nurdan, and Elif Eroğlu Hall2. 2014. “Consumer Trust Impact on Online Shopping Intent”. Journal of Internet Applications and Management 5 (2): 19-28. https://doi.org/10.5505/iuyd.2014.41636.
EndNote
Sevim1 N, Hall2 EE (October 1, 2014) Consumer Trust Impact on Online Shopping Intent. Journal of Internet Applications and Management 5 2 19–28.
IEEE
[1]N. Sevim1 and E. E. Hall2, “Consumer Trust Impact on Online Shopping Intent”, iuyd, vol. 5, no. 2, pp. 19–28, Oct. 2014, doi: 10.5505/iuyd.2014.41636.
ISNAD
Sevim1, Nurdan - Hall2, Elif Eroğlu. “Consumer Trust Impact on Online Shopping Intent”. Journal of Internet Applications and Management 5/2 (October 1, 2014): 19-28. https://doi.org/10.5505/iuyd.2014.41636.
JAMA
1.Sevim1 N, Hall2 EE. Consumer Trust Impact on Online Shopping Intent. iuyd. 2014;5:19–28.
MLA
Sevim1, Nurdan, and Elif Eroğlu Hall2. “Consumer Trust Impact on Online Shopping Intent”. Journal of Internet Applications and Management, vol. 5, no. 2, Oct. 2014, pp. 19-28, doi:10.5505/iuyd.2014.41636.
Vancouver
1.Nurdan Sevim1, Elif Eroğlu Hall2. Consumer Trust Impact on Online Shopping Intent. iuyd. 2014 Oct. 1;5(2):19-28. doi:10.5505/iuyd.2014.41636

Cited By