Research Article
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Clustering Tourists Based on Their Liminoid Behavior, Novelty Seeking, and Satisfaction Levels during Vacations

Year 2025, Volume: 6 Issue: 1, 1 - 20, 20.06.2025
https://doi.org/10.5281/zenodo.15700288

Abstract

Tourists may exhibit different identities and behaviors by temporarily moving away from the norms of daily life during the holiday. In this context, the study aims to examine how the temporary (liminoid) behaviors, novelty seeking, and satisfaction levels of tourists during the holiday period change in line with cultural and demographic factors. Data in the study were collected by applying a questionnaire developed based on literature to tourists from different countries who were vacationing in Antalya face-to-face between October 22 and November 05, 2018, and 1024 questionnaires were obtained. According to the multiple deviation applied to the data, 19 questionnaires were removed from the data set; analyses were conducted on the data of 1005 questionnaires. It is revealed that tourists exhibit a certain level of temporary behavior during the holiday. Cluster analysis was conducted by considering the temporary behaviors, novelty seeking, and satisfaction levels of tourists during the holiday. The findings revealed that Russian and Ukrainian tourists have high levels of novelty seeking and liminoid behavior tendencies, while German and Dutch tourists exhibit lower levels of liminoid behavior. It is also determined that as liminoid behaviors increase, holiday satisfaction also increases. The study has the potential to make important inferences for destination managements and tourism businesses in terms of developing marketing strategies for cultural differences.

References

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  • Andriotis, K., Agiomirgianakis, G., & Mihiotis, A. (2008). Measuring tourist satisfaction: A factor-cluster segmentation approach. Journal of Vacation Marketing, 14(3), 221-235.
  • Assaker, G., & Hallak, R. (2013). Moderating effects of tourists’ novelty-seeking tendencies on destination image, visitor satisfaction, and short-and long-term revisit intentions. Journal of Travel Research, 52(5), 600-613.
  • Baltacı, M. (2020). Turistlerin tatilde sergiledikleri geçici (liminoid) davranışların ve yenilik arayışlarının tatminlerine etkisi. [Yayımlanmamış Doktora Tezi, Mersin Üniversitesi], Mersin.
  • Barsky, J. D. (1992). Customer satisfaction in the hotel industry: meaning and measurement. Hospitality Research Journal, 16(1), 51-73.
  • Beeho, A. J., & Prentice, R. C. (1997). Conceptualizing the experiences of heritage tourists: A case study of New Lanark World Heritage Village. Tourism Management, 18(2), 75-87.
  • Belber, B. (2009). Tatil turizminde turistlerin konaklama işletmesi tercihinde kültürün etkisi. Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 34, 91-116.
  • Bhat, M. A., & Qadir, N. (2013). Tourist satisfaction in Kashmir: An empirical assessment. Journal of Business Theory and Practice, 1(1), 152-166.
  • Bilgiç, İ. (2007). Sakarya yaylalarının turizm açısından pazarlanabilirliği: sorunlar ve çözüm önerileri. [Yayımlanmamış Yüksek Lisans Tezi, Sakarya Üniversitesi], Sakarya.
  • Brooker, E., & Joppe, M. (2014). Developing a tourism innovation typology: Leveraging liminal insights. Journal of Travel Research, 53(4), 500-508.
  • Bui, H. T., Wilkins, H., & Lee, Y. S. (2014). Liminal experience of East Asian backpackers. Tourist Studies, 14(2), 126-143.
  • Chang, J., & Hui Chiang, C. (2006). Segmenting American and Japanese tourists on novelty-seeking at night markets in Taiwan. Asia Pacific Journal of Tourism Research, 11(4), 391-406.
  • Chang, S. Y. (2009). Australians' Holiday Decisions in China: A Study Combining Novelty‐Seeking and Risk‐Perception Behaviors. Journal of China Tourism Research, 5(4), 364-387.
  • Coghlan, A. (2005). Towards an understanding of the volunteer tourism experience [Unpublished Doctoral Dissertation, James Cook University], Australia.
  • Cohen, E. (1972). Toward a Sociology of International Tourism, Social Research, 39(1), 164-182.
  • Cohen, E. (1979). A phenomenology of tourist experiences. Sociology, 13(2), 179-201.
  • Cohen, A. (2003). Multiple commitments in the workplace: an integrative approach. Londra: Lawrence Erlbaum Associates Publishers.
  • Crompton, J. L. (1979). Motivations for pleasure vacation. Annals of Tourism Research, 6(4), 408-424.
  • Çakıcı, A. C., & Yıldırım, O. (2014). Mersin ve Adana'daki dört ve beş yıldızlı otellerde konaklayan Türk iş insanlarının hazcı-faydacı tüketim eğilimleri üzerine bir araştırma. Journal of Alanya Faculty of Business, 6(1), 33-44.
  • Çetindaş, A. & Kaya, G. S. (2021). Havayolu yolcu taşımacılığında deneyimsel kalitenin çevreci deneyimsel tatmin ve tekrar satın alma üzerinde etkisi. Alanya Akademik Bakış, 5(1), 95-109. https://doi.org/10.29023/alanyaakademik.820815
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  • Fisher, R. J., & Price, L. L. (1991). International pleasure travel motivations and post-vacation cultural attitude change. Journal of Leisure Research, 23(3), 193-208.
  • Foley, C., & B. Hayllar. (2007). A tale of two caravan parks: friendship, community and the freedom thing. Tourism Today, Fall: 7-28.
  • Fornell, C., & Larcker, D. F. (1981a). Structural equation models with unobservable variables and measurement error: Algebra and statistics, 18(3), 382-388.
  • Fornell, C., & Larcker, D. F. (1981b). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
  • Foster, C., & McCabe, S. (2015). The role of liminality in residential activity camps. Tourist Studies, 15(1), 46-64. Graburn, H.N. (Ed). (1983). The anthropology of tourism. Annals of Tourism Research. 10(l), 9-33.
  • Hallowell, R. (1996). The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study. International Journal of Service Industry Management, 7(4), 27-42.
  • Hirschman, E. C. (1984) Experience seeking: a subjectivist perspective of consumption. Journal of Business Research 12(1), 115-136.
  • Ho, J. C., Wu, C. G., Lee, C. S., & Pham, T. T. T. (2020). Factors affecting the behavioral intention to adopt mobile banking: An international comparison. Technology in Society, 63, 101360.
  • Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of the mind. McGraw-Hill.
  • Huh, J., Uysal, M., & McCleary, K. (2006). Cultural/heritage destinations: Tourist satisfaction and market segmentation. Journal of Hospitality & Leisure Marketing, 14(3), 81-99.
  • Jang, S. S., & Feng, R. (2007). Temporal destination revisit intention: The effects of novelty seeking and satisfaction. Tourism Management, 28(2), 580-590.
  • Kalaycı, Ş. (2016). SPSS uygulamalı çok değişkenli istatistik teknikleri (7.baskı). Ankara: Asil Yayın Dağıtım.
  • Kau, A. K., & Lim, P. S. (2005). Clustering of Chinese tourists to Singapore: an analysis of their motivations, values and satisfaction. International Journal of Tourism Research, 7(4‐5), 231-248.
  • Kılıçlar, A. & Şenol, F. A. (2019). Üçüncü yaş turistlerin seyahat motivasyonu ile seyahat memnuniyeti arasındaki i̇lişki. Journal of Tourism and Gastronomy Studies, 7(4), 3249-3261. https://doi.org/10.21325/jotags.2019.526
  • Kozak, M., & Rimmington, M. (2000). Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination. Journal of Travel Research, 38(3), 260-269.
  • Lee, C. K., Lee, Y. K., Bernhard, B. J., & Yoon, Y. S. (2006). Segmenting casino gamblers by motivation: A cluster analysis of Korean gamblers. Tourism Management, 27(5), 856-866.
  • Lee, T. H., & Crompton, J. (1992). Measuring novelty seeking in tourism. Annals of Tourism Research, 19(4), 732-751.
  • Lett, J. W. (1983). Ludic and liminoid aspects of charter yacht tourism in the Caribbean. Annals of Tourism Research, 10(1), 35-56.
  • Light, D. (2009). Performing Transylvania: Tourism, fantasy and play in a liminal place. Tourist Studies, 9(3), 240-258.
  • Lobato, L.H., Radılla, M.M.S., Tena, M.A.M. & Garcı ́A, J.S. (2006). Tourism destination image, satisfaction and loyalty: a study in ixtapa- zihuatanejo, Mexico. Tourism Geographies, 8(4), 343–358.
  • Noy, C. (2004). This trip really changed me: Backpackers’ narratives of self-change. Annals of Tourism research, 31(1), 78-102.
  • Oktay, A. (1991). Tatil. Yaşadıkça Eğitim Dergisi, 16, 5-8.
  • Petrick, J. F. (2002). An examination of golf vacationers' novelty. Annals of Tourism Research, 29(2), 384-400.
  • Polat, S., A. (2013). Turistlerin tatil dönemlerinde sergiledikleri geçici davranış değişiklikleri (liminoid) üzerine bir araştırma, [Yayınlanmamış Doktora Tezi, Sakarya Üniversitesi], Sakarya.
  • Polat, S., A. (2015). Turistlerin tatil dönemlerinde sergiledikleri liminoid davranışlar 1. Sosyoekonomi, 23(26), 99-118.
  • Pritchard, A., & Morgan, N. (2006). Hotel Babylon? Exploring hotels as liminal sites of transition and transgression. Tourism Management, 27(5), 762-772.
  • Raykov, T., & Shrout, P. E. (2002). Reliability of scales with general structure: Point and interval estimation using a structural equation modeling approach. Structural Equation Modeling, 9(2), 195-212.
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  • Selanniemi, T. (2003). On holiday in the liminoid playground: place, time and self in tourism. G. T. Bauer ve B. McKercher. (Eds.). Sex and tourism, journeys of romance, love and lust. İçinde (ss. 19-29). Binghampton: The Haworth Hospitality Press.
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Turistlerin Tatilde Liminoid Davranışları, Yenilik Arayışları ve Tatmin Düzeylerine Göre Kümelendirilmesi

Year 2025, Volume: 6 Issue: 1, 1 - 20, 20.06.2025
https://doi.org/10.5281/zenodo.15700288

Abstract

Turistler, tatil sürecinde günlük yaşamın normlarından geçici olarak uzaklaşarak farklı kimlikler ve davranışlar sergileyebilirler. Bu kapsamda çalışma, turistlerin tatil döneminde sergiledikleri geçici (liminoid) davranışlar, yenilik arayışları ve tatmin düzeylerinin kültürel ve demografik faktörler doğrultusunda nasıl değiştiğini incelemeyi amaçlamaktadır. Çalışmada veriler, literatüre bağlı olarak geliştirilen bir anketin Antalya’da tatil yapan farklı ülkelerden turistlere 22 Ekim -05 Kasım 2018 tarihleri arasında yüz yüze uygulanmasıyla toplanmış ve 1024 anket elde edilmiştir. Verilere uygulanan çoklu sapana göre 19 anket veri setinden çıkarılmış olup; analizler 1005 anketin verisi üzerinden yapılmıştır. Turistlerin tatilde belli düzeyde geçici davranış gösterdikleri ortaya çıkmaktadır. Turistlerin tatilde geçici davranışları, yenilik arayışları ve tatmin düzeyleri dikkate alınarak kümeleme analizi yapılmıştır. Bulgular; Rus ve Ukraynalı turistlerin yüksek düzeyde yenilik arayışı ve liminoid davranış eğilimlerine sahip olduğunu, buna karşın Alman ve Hollandalı turistlerin daha düşük seviyede liminoid davranış gösterdiğini ortaya koymuştur. Ayrıca liminoid davranışların arttıkça tatil tatmininin de yükseldiği tespit edilmektedir. Çalışma, destinasyon yönetimleri ve turizm işletmeleri için kültürel farklılıklara yönelik pazarlama stratejilerinin geliştirilmesi açısından önemli çıkarımlar yapma potansiyelindedir.

References

  • Akama, J. S., & Kieti, D. M. (2003). Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park. Tourism Management, 24(1), 73-81.
  • Andriotis, K., Agiomirgianakis, G., & Mihiotis, A. (2008). Measuring tourist satisfaction: A factor-cluster segmentation approach. Journal of Vacation Marketing, 14(3), 221-235.
  • Assaker, G., & Hallak, R. (2013). Moderating effects of tourists’ novelty-seeking tendencies on destination image, visitor satisfaction, and short-and long-term revisit intentions. Journal of Travel Research, 52(5), 600-613.
  • Baltacı, M. (2020). Turistlerin tatilde sergiledikleri geçici (liminoid) davranışların ve yenilik arayışlarının tatminlerine etkisi. [Yayımlanmamış Doktora Tezi, Mersin Üniversitesi], Mersin.
  • Barsky, J. D. (1992). Customer satisfaction in the hotel industry: meaning and measurement. Hospitality Research Journal, 16(1), 51-73.
  • Beeho, A. J., & Prentice, R. C. (1997). Conceptualizing the experiences of heritage tourists: A case study of New Lanark World Heritage Village. Tourism Management, 18(2), 75-87.
  • Belber, B. (2009). Tatil turizminde turistlerin konaklama işletmesi tercihinde kültürün etkisi. Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 34, 91-116.
  • Bhat, M. A., & Qadir, N. (2013). Tourist satisfaction in Kashmir: An empirical assessment. Journal of Business Theory and Practice, 1(1), 152-166.
  • Bilgiç, İ. (2007). Sakarya yaylalarının turizm açısından pazarlanabilirliği: sorunlar ve çözüm önerileri. [Yayımlanmamış Yüksek Lisans Tezi, Sakarya Üniversitesi], Sakarya.
  • Brooker, E., & Joppe, M. (2014). Developing a tourism innovation typology: Leveraging liminal insights. Journal of Travel Research, 53(4), 500-508.
  • Bui, H. T., Wilkins, H., & Lee, Y. S. (2014). Liminal experience of East Asian backpackers. Tourist Studies, 14(2), 126-143.
  • Chang, J., & Hui Chiang, C. (2006). Segmenting American and Japanese tourists on novelty-seeking at night markets in Taiwan. Asia Pacific Journal of Tourism Research, 11(4), 391-406.
  • Chang, S. Y. (2009). Australians' Holiday Decisions in China: A Study Combining Novelty‐Seeking and Risk‐Perception Behaviors. Journal of China Tourism Research, 5(4), 364-387.
  • Coghlan, A. (2005). Towards an understanding of the volunteer tourism experience [Unpublished Doctoral Dissertation, James Cook University], Australia.
  • Cohen, E. (1972). Toward a Sociology of International Tourism, Social Research, 39(1), 164-182.
  • Cohen, E. (1979). A phenomenology of tourist experiences. Sociology, 13(2), 179-201.
  • Cohen, A. (2003). Multiple commitments in the workplace: an integrative approach. Londra: Lawrence Erlbaum Associates Publishers.
  • Crompton, J. L. (1979). Motivations for pleasure vacation. Annals of Tourism Research, 6(4), 408-424.
  • Çakıcı, A. C., & Yıldırım, O. (2014). Mersin ve Adana'daki dört ve beş yıldızlı otellerde konaklayan Türk iş insanlarının hazcı-faydacı tüketim eğilimleri üzerine bir araştırma. Journal of Alanya Faculty of Business, 6(1), 33-44.
  • Çetindaş, A. & Kaya, G. S. (2021). Havayolu yolcu taşımacılığında deneyimsel kalitenin çevreci deneyimsel tatmin ve tekrar satın alma üzerinde etkisi. Alanya Akademik Bakış, 5(1), 95-109. https://doi.org/10.29023/alanyaakademik.820815
  • Çevik, H. & Şimşek, K. Y. (2020). Aktif spor turizmi etkinliklerinde organizatörün algılanan kaynak yatırımının, etkinlik tatmini ve tekrar satın alma davranışına etkisi. Journal of Tourism and Gastronomy Studies, 8(1), 355-370. https://doi.org/10.21325/jotags.2020.552
  • Demirel, O., & Eraslan, İ. H. (2023). Bilgi yönetimi süreci ile yenilikçilik ilişkisi: Örgütsel öğrenmenin aracılık rolü. Manisa Celal Bayar Üniversitesi Sosyal Bilimler Dergisi, 21(1), 155-172.
  • Ercan, F. (2024). Algılanan destinasyon değerinin turist memnuniyeti ve yeniden ziyaret niyetine etkisi: Burhaniye örneği. Manas Sosyal Araştırmalar Dergisi, 13(1), 323-337. https://doi.org/10.33206/mjss.1232562
  • Fisher, R. J., & Price, L. L. (1991). International pleasure travel motivations and post-vacation cultural attitude change. Journal of Leisure Research, 23(3), 193-208.
  • Foley, C., & B. Hayllar. (2007). A tale of two caravan parks: friendship, community and the freedom thing. Tourism Today, Fall: 7-28.
  • Fornell, C., & Larcker, D. F. (1981a). Structural equation models with unobservable variables and measurement error: Algebra and statistics, 18(3), 382-388.
  • Fornell, C., & Larcker, D. F. (1981b). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
  • Foster, C., & McCabe, S. (2015). The role of liminality in residential activity camps. Tourist Studies, 15(1), 46-64. Graburn, H.N. (Ed). (1983). The anthropology of tourism. Annals of Tourism Research. 10(l), 9-33.
  • Hallowell, R. (1996). The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study. International Journal of Service Industry Management, 7(4), 27-42.
  • Hirschman, E. C. (1984) Experience seeking: a subjectivist perspective of consumption. Journal of Business Research 12(1), 115-136.
  • Ho, J. C., Wu, C. G., Lee, C. S., & Pham, T. T. T. (2020). Factors affecting the behavioral intention to adopt mobile banking: An international comparison. Technology in Society, 63, 101360.
  • Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of the mind. McGraw-Hill.
  • Huh, J., Uysal, M., & McCleary, K. (2006). Cultural/heritage destinations: Tourist satisfaction and market segmentation. Journal of Hospitality & Leisure Marketing, 14(3), 81-99.
  • Jang, S. S., & Feng, R. (2007). Temporal destination revisit intention: The effects of novelty seeking and satisfaction. Tourism Management, 28(2), 580-590.
  • Kalaycı, Ş. (2016). SPSS uygulamalı çok değişkenli istatistik teknikleri (7.baskı). Ankara: Asil Yayın Dağıtım.
  • Kau, A. K., & Lim, P. S. (2005). Clustering of Chinese tourists to Singapore: an analysis of their motivations, values and satisfaction. International Journal of Tourism Research, 7(4‐5), 231-248.
  • Kılıçlar, A. & Şenol, F. A. (2019). Üçüncü yaş turistlerin seyahat motivasyonu ile seyahat memnuniyeti arasındaki i̇lişki. Journal of Tourism and Gastronomy Studies, 7(4), 3249-3261. https://doi.org/10.21325/jotags.2019.526
  • Kozak, M., & Rimmington, M. (2000). Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination. Journal of Travel Research, 38(3), 260-269.
  • Lee, C. K., Lee, Y. K., Bernhard, B. J., & Yoon, Y. S. (2006). Segmenting casino gamblers by motivation: A cluster analysis of Korean gamblers. Tourism Management, 27(5), 856-866.
  • Lee, T. H., & Crompton, J. (1992). Measuring novelty seeking in tourism. Annals of Tourism Research, 19(4), 732-751.
  • Lett, J. W. (1983). Ludic and liminoid aspects of charter yacht tourism in the Caribbean. Annals of Tourism Research, 10(1), 35-56.
  • Light, D. (2009). Performing Transylvania: Tourism, fantasy and play in a liminal place. Tourist Studies, 9(3), 240-258.
  • Lobato, L.H., Radılla, M.M.S., Tena, M.A.M. & Garcı ́A, J.S. (2006). Tourism destination image, satisfaction and loyalty: a study in ixtapa- zihuatanejo, Mexico. Tourism Geographies, 8(4), 343–358.
  • Noy, C. (2004). This trip really changed me: Backpackers’ narratives of self-change. Annals of Tourism research, 31(1), 78-102.
  • Oktay, A. (1991). Tatil. Yaşadıkça Eğitim Dergisi, 16, 5-8.
  • Petrick, J. F. (2002). An examination of golf vacationers' novelty. Annals of Tourism Research, 29(2), 384-400.
  • Polat, S., A. (2013). Turistlerin tatil dönemlerinde sergiledikleri geçici davranış değişiklikleri (liminoid) üzerine bir araştırma, [Yayınlanmamış Doktora Tezi, Sakarya Üniversitesi], Sakarya.
  • Polat, S., A. (2015). Turistlerin tatil dönemlerinde sergiledikleri liminoid davranışlar 1. Sosyoekonomi, 23(26), 99-118.
  • Pritchard, A., & Morgan, N. (2006). Hotel Babylon? Exploring hotels as liminal sites of transition and transgression. Tourism Management, 27(5), 762-772.
  • Raykov, T., & Shrout, P. E. (2002). Reliability of scales with general structure: Point and interval estimation using a structural equation modeling approach. Structural Equation Modeling, 9(2), 195-212.
  • Rızaoğlu, B. (2012). Turizm davranışı. (3. Baskı). Ankara: Detay Yayıncılık. Ryan, C., & R. Kinder. (1996). Sex, tourism, and sex tourism: fulfilling similar needs?, Tourism Management, 17(7), 507-518.
  • Selanniemi, T. (2003). On holiday in the liminoid playground: place, time and self in tourism. G. T. Bauer ve B. McKercher. (Eds.). Sex and tourism, journeys of romance, love and lust. İçinde (ss. 19-29). Binghampton: The Haworth Hospitality Press.
  • Shields, R. (1991). Places on the margin: alternative geographies of modernity. New York: Routledge.
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There are 69 citations in total.

Details

Primary Language Turkish
Subjects Tourist Behaviour and Visitor Experience, Tourism (Other)
Journal Section Research Articles
Authors

Mahmut Baltacı 0000-0001-7509-3094

Celil Çakıcı 0000-0002-9192-1969

Publication Date June 20, 2025
Submission Date April 27, 2025
Acceptance Date June 18, 2025
Published in Issue Year 2025 Volume: 6 Issue: 1

Cite

APA Baltacı, M., & Çakıcı, C. (2025). Turistlerin Tatilde Liminoid Davranışları, Yenilik Arayışları ve Tatmin Düzeylerine Göre Kümelendirilmesi. Journal of Applied Tourism Research, 6(1), 1-20. https://doi.org/10.5281/zenodo.15700288

Attention to previous issue authors, all articles have been provided with doi numbers via Zenodo. You can access the article doi numbers via the Zenodo link.


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