The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector

Murat Sucu; Mustafa Kemal Yılmaz

doi:10.30518/jav.1677305

The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector

Abstract

Organizational trust is the climate of trust that exists within an organization and can be defined as the positive expectations that organizational members have about the intentions and behaviour of individuals based on relationships and experiences. Institutionalization is defined as the process of transition from the initial structure of a newly established enterprise to the stage where it gains stability. However, institutionalization is defined as a process in which the enterprise gains value and stability through formative practices and increased internal capabilities. Institutionalization is a radical change process that brings change and eliminates routine activities. During this process, people may fear losing their jobs or being unable to succeed in their jobs due to changes and may become silent. Therefore, it is thought that the perceived level of institutionalization influences organizational trust. The population of this study consists of employees working in the civil aviation sector. In the civil aviation sector, there are enterprise such as airlines, ground handling services, catering services and representation services. The employees of these enterprises were tried to be reached via e-mail, WhatsApp groups and social media (linked in, Instagram, Facebook). Data were collected by sending a 5-point Likert-type questionnaire form to the participants. As a result of the analyses, it was determined that there is a significant relationship between perceived level of institutionalization and organizational trust. In addition, perceived level of institutionalization has a significant impact on organizational trust.

Keywords

References

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Details

Primary Language

English

Subjects

Business Administration, Business Systems in Context (Other), Air Transportation and Freight Services

Journal Section

Research Article

Authors

Murat Sucu ^*
0000-0001-8951-3045
Türkiye

Mustafa Kemal Yılmaz
0000-0002-1533-8990
Türkiye

Early Pub Date

October 9, 2025

Publication Date

October 19, 2025

Submission Date

April 16, 2025

Acceptance Date

August 25, 2025

Published in Issue

Year 2025 Volume: 9 Number: 3

DOI

https://doi.org/10.30518/jav.1677305

IZ

https://izlik.org/JA23LL86YH

Cite

RIS / Bibtex

APA

Sucu, M., & Yılmaz, M. K. (2025). The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector. Journal of Aviation, 9(3), 564-577. https://doi.org/10.30518/jav.1677305

AMA

1.Sucu M, Yılmaz MK. The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector. JAV. 2025;9(3):564-577. doi:10.30518/jav.1677305

Chicago

Sucu, Murat, and Mustafa Kemal Yılmaz. 2025. “The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector”. Journal of Aviation 9 (3): 564-77. https://doi.org/10.30518/jav.1677305.

EndNote

Sucu M, Yılmaz MK (October 1, 2025) The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector. Journal of Aviation 9 3 564–577.

IEEE

[1]M. Sucu and M. K. Yılmaz, “The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector”, JAV, vol. 9, no. 3, pp. 564–577, Oct. 2025, doi: 10.30518/jav.1677305.

ISNAD

Sucu, Murat - Yılmaz, Mustafa Kemal. “The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector”. Journal of Aviation 9/3 (October 1, 2025): 564-577. https://doi.org/10.30518/jav.1677305.

JAMA

1.Sucu M, Yılmaz MK. The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector. JAV. 2025;9:564–577.

MLA

Sucu, Murat, and Mustafa Kemal Yılmaz. “The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector”. Journal of Aviation, vol. 9, no. 3, Oct. 2025, pp. 564-77, doi:10.30518/jav.1677305.

Vancouver

1.Murat Sucu, Mustafa Kemal Yılmaz. The Effect of Perceived Level of Institutionalization on Organizational Trust: A Study on Aviation Sector. JAV. 2025 Oct. 1;9(3):564-77. doi:10.30518/jav.1677305