A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines

Güler Yalvaç

doi:10.30518/jav.2005053

A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines

Abstract

This study compares the profiles of nine low-cost airlines based on five airline service quality scores. All criteria, including the baggage delivery score, are benefit-oriented. Criterion weights are derived using PSI, LODECI, CRISUS, and a hybrid rule based on their normalized direct product. Rankings are compared using RADAR-2, TOPSIS, and VIKOR. Ranking consistency is measured via Spearman’s ρ and Kendall’s τ-b. While RADAR-2, using the hybrid weights, places Eurowings, Norwegian, and EasyJet in the top three spots, TOPSIS and VIKOR reverse the top two positions. VIKOR identifies Eurowings and Norwegian as a compromise set rather than selecting a single winner. Four airlines share a RADAR-2 score of 0.0579 because distinct raw profiles map onto the same relative relationship plateau. Weight simulations demonstrate that the leader and the entire ranking can change while the plateau equality persists. The findings describe the recorded score matrix and the aggregation rules; they do not demonstrate actual performance equality, external model validity, or the overall superiority of any method.

Keywords

References

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Details

Primary Language

English

Subjects

Business Administration

Journal Section

Research Article

Authors

Güler Yalvaç ^*
0000-0003-3284-6396
Türkiye

Early Pub Date

October 24, 2026

Publication Date

October 25, 2026

Submission Date

July 28, 2026

Acceptance Date

October 14, 2026

Published in Issue

Year 2026 Volume: 10 Number: 3

DOI

https://doi.org/10.30518/jav.2005053

IZ

https://izlik.org/JA66RY53JD

Cite

RIS / Bibtex

APA

Yalvaç, G. (2026). A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines. Journal of Aviation, 10(3), 581-592. https://doi.org/10.30518/jav.2005053

AMA

1.Yalvaç G. A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines. JAV. 2026;10(3):581-592. doi:10.30518/jav.2005053

Chicago

Yalvaç, Güler. 2026. “A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines”. Journal of Aviation 10 (3): 581-92. https://doi.org/10.30518/jav.2005053.

EndNote

Yalvaç G (October 1, 2026) A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines. Journal of Aviation 10 3 581–592.

IEEE

[1]G. Yalvaç, “A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines”, JAV, vol. 10, no. 3, pp. 581–592, Oct. 2026, doi: 10.30518/jav.2005053.

ISNAD

Yalvaç, Güler. “A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines”. Journal of Aviation 10/3 (October 1, 2026): 581-592. https://doi.org/10.30518/jav.2005053.

JAMA

1.Yalvaç G. A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines. JAV. 2026;10:581–592.

MLA

Yalvaç, Güler. “A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines”. Journal of Aviation, vol. 10, no. 3, Oct. 2026, pp. 581-92, doi:10.30518/jav.2005053.

Vancouver

1.Güler Yalvaç. A Comparative MCDM Analysis of Airline Service Ratings of Low Cost Airlines. JAV. 2026 Oct. 1;10(3):581-92. doi:10.30518/jav.2005053