Technology and Human Factors in Airport Security Management

Year 2021, Volume: 5 Issue: 2, 298 - 309, 20.12.2021

Aslihan Kaya , Murat Kartal

https://doi.org/10.30518/jav.1005849

Cited By: 1

Abstract

Airports are the place where first impressions are made about the countries visited. It is also very important to ensure the security of airports, which are of great importance in terms of the prestige of the countries and their impact on visitors. Security procedures implemented in the past have negatively affected speed and comfort which are indispensable elements of the aviation industry has caused a number of security weakness. In order to overcome these negativities, it is necessary to use technology and human elements together. Technology enables these services to be facilitated without compromising security services. However, although technology alone is not sufficient, it makes sense when it is completed with the human element. In this study, the technology used to provide security in airports and the human who uses these technologies has examined. In this study, the working principles, advantages/disadvantages, and decision-making convenience to human beings of walk-through and hand-held metal detectors, body scanning system, x-ray devices, the explosive detection system, trace, and vapour detection devices were discussed. Also, the selections of the right personnel for the job, the efficient training, certification, job experience, performance evaluation, organizational culture issues were discussed. As a result of this paper, it has been assessed that airport security can be achieved at the best level if the compatibility of these two elements is managed effectively.

Keywords

Management, Technology Factors in Airport Security, Human Factors in Airport Security

Havalimanı Güvenlik Yönetiminde Teknoloji ve İnsan

Abstract

Seyahat edilen ülkeler hakkında ilk izlenimlerin edinildiği yer havlimanlardır. Ülkelerin prestiji açısından ve ziyaretçiler üzerindeki etkisi nedeniyle büyük öneme sahip olan havalimanlarının güvenliklerinin sağlanması da oldukça önemlidir. Geçmişte uygulanan güvenlik prosedürleri, havacılık sektörünün vazgeçilmez unsurları olan hız ve konforu olumsuz yönde etkileyerek bir takım güvenlik zafiyetlerine neden olmuştur. Bu olumsuzlukların giderilmesinde teknoloji ve insan unsurlarının birlikte kullanılması gerekli görülmektedir. Teknoloji, güvenlik hizmetlerinden taviz verilmeden bu hizmetlerin kolaylaştırılmasını sağlamaktadır. Ancak teknoloji tek başına yeterli olmamak ile beraber insan unsuru ile tamamlandığında bir anlam ifade etmektedir. Çalışmada havalimanlarında güvenliğin sağlanmasında yararlanılan teknolojiler ve bu teknolojileri kullanan insan unsuru incelenmiştir. Kapı ve el dedektörü, vücut tarama sistemi, x-ray cihazı, patlayıcı tespit cihazı, iz ve koku tespit cihazlarının çalışma prensipleri, kullanım amaçları, avantaj-dezavantajları, insanlara kullanımda ve karar vermede sağladıkları kolaylıklar, insanın bu teknolojilere uyumunun sağlanmasında yapılabilecekler; işe alımda doğru seçim, başlangıç ve tazeleme eğitimleri, sertifikasyon, tecrübe, performans değerlendirme, güvenlik bilincine dayalı örgüt kültürü gibi unsurlar ele alınmıştır. Çalışmanın sonucunda bu iki unsurun uyumunun etkin bir şekilde sağlanması durumunda havalimanı güvenliğinin en iyi düzeyde gerçekleştirilebileceği değerlendirmesi yapılmıştır.

Keywords

Havacılık Güvenlik Yönetimi, Havalimanı Güvenliğinde Teknoloji, Havalimanı Güvenliğinde İnsan

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