EMOTIONAL AND LEARNING CAPABILITY AND THEIR IMPACT ON TEAM PERFORMANCE AND PRODUCT INNOVATIVENESS IN R&D TEAMS

Year 2017, , 88 - 96, 30.06.2017

Cemal Zehir Evrim Gemici , Mahmut Kole

https://doi.org/10.17261/Pressacademia.2017.498

Abstract

Purpose
-     The main purpose of this
study is to reveal the certain effects of emotional intelligence together with
the learning capability, in product innovativeness which is the result of
R&D process and known as IQ-dominant field, since innovation and new product
development are extremely critical for economies to increase the amount of
value-added goods and services. We propose that emotional capability of an
organization influences product innovativeness via team performance, which is
affected by learning capability.

Methodology
-   This study used field survey
data from a sample of 813 participants from 187 R&D teams in 160 firms. The
collected data from questionnaires were analyzed with SPSS and AMOS software
programs.

Findings- Research
findings indicated that firm learning capability mediated the relationship
between firm emotional capability and team performance. In addition, findings
also showed that team performance, which is influenced by emotional capability
and learning capability, has an impact on firm product innovativeness.

Conclusion- When considering the business management requirements of the
twenty-first century, it is no longer enough to have employees with high level
intelligence quotient (IQ) or merely improved technical and reasoning
competence for a competent and productive work with customer satisfaction. In the meantime, it is necessary to have
employees who are aware of their feelings and also who can control them and
understand the other people’s feelings, namely employees who have emotionally
and socially high capacity.

Keywords

Emotional capability, learning capability, team performance, product innovativeness, R&D

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