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PHYSICALLY CHALLENGED UNDERGRADUATES’ SATISFACTION WITH LIBRARY AND INFORMATION SERVICES IN KWARA STATE HIGHER INSTITUTIONS

Year 2015, Volume: 3 Issue: 1, 1 - 14, 26.05.2015

Abstract

Despite the fact that academic libraries put their effort to satisfy the needs of their users, they however still neglect some group of users (physically challenged) in the information and service provision. This study was therefore undertaken to find out the physically challenged undergraduates satisfaction with library and information services in Kwara State higher education institutions. Survey research design was adopted to give in-depth information about the study while data was collected through questionnaire. Five research questions were answered by study. The results revealed that information needs of the physically challenged undergraduates in the various higher institutions are the same. The level of availability and accessibility of information materials and services to these groups of users was also revealed in the study. Limitations such as non-inclusion of the physically challenged students in the decision making process of the library as well as unavailability of specific information materials that suits the disability of the physically challenged students in the library was also identified. Based on these findings, the study recommends training of library staff to meet the needs of physically challenged users and inclusion of these special group of users in the decision making process of the library concerning their collection development.

 

References

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  • Adamu S. (2009). New life for the physically challenged, Published in The Nation Newspaper. Retrieved March 14, 2014, from http://thenationonlineng.net/web2/articles/24677/1/Newlifeforthephysically challenged/Page1.html.
  • Adebowale, K. O. (2009). Housing the Physically Challenged People in Nigeria, The Challenges and Way Forward. Retrieved September 5, 2013, from http://docs.google.com/viewer?a=v&q=Cache:KpwQRTXrT6QJ:niesvorg. ng/NIESV%2520.
  • Adesina, E. R. (2003).Towards Meeting the Library and Information Needs of the Handicapped in Nigeria. In Adedoja, T.A and Ajobiewe, Theo (ed.). Issues in Coping with Disability (p. 205).
  • Adesokan, Z. A. (2003). Educational Needs of the Handicapped: A Musical Perspective. In Adedoja, T.A and Ajobiewe, Theo (ed.). Issues in Coping with Disability (p. 326).
  • Adetoro, N. (2004). Towards Building Capacity for Sustainable Library and Information Services for the Visually Challenged in Nigeria. Journal of Association of libraries for the Visually Impaired, 3(1), 54-60.
  • Applegate, R. (1997). Models of satisfaction, In: A. Kent, ed. Encyclopedia of Library and Information Science, 60 (23), New York: Marcel Dekker.
  • Alamu, S. O. (1991). Assessment of Women’s Contribution to Fishing Industry and Fish Marketing in Kainji Lake Basin. Annual Report National Institute for Freshwater Fisheries Research, New Bussa Nigeria, 184-190.
  • Amusat, N. (2009). Disability Care in Nigeria: The need for professional advocacy. AJPARS, 1(1), 30-36.
  • Atinmo, M. A. (2000). Including the Excluded: The Challenges of Library and Information Services for visually handicapped readers in Nigeria in the new millennium. Proceedings of International Special Education Congress, July 2000, Manchester, UK.
  • Babalola, Y. T. & Haliso, Y. (2011). Library and Information Services to the Visually Impaired-The Role of Academic Libraries. Canadian Social Science, 7(1), 140-147.
  • Basharu, U. D. (2009). Ability In Disability – Exploring The World Of Physically And Mentally Challenged Persons.
  • Belkin, N., Oddy, R., & Brooks, H. (1982). ASK for information retrieval, Parts 1 & 2. Journal of Documentation, 38(2), 45-60.
  • DFID (2008). DFID, disability and education: bridging the implementation gap. RESULTS UK, January.
  • Dequin, H. C., Schilling, I., & Huang, S. (1988). The Attitudes of Academic Librarians Towards Disabled Persons. The Journal of Academic Librarianship, 14(1), 28-31.
  • Library Literature & Information Science. Wilson Web. University of North Carolina at Chapel Hill Academic Affairs Libraries. Retrieved March 22, 2005, from http://eresources.lib.unc.edu/eid/list.php?letter=L
  • Dike, A. (1992). Scarcity of tertiary books in Nigeria: A threat to academic excellence and suggestions for action. Journal of Librarianship and Information Science, 24(2), 79-85
  • Ekwelem, V. O. (2013). Library Services to Disabled Students in the Digital Era: Challenges for Outcome Assessment. Library Philosophy and Practice, 4.
  • Eskay, E. & Chima, J. N. (2013). Library and Information Service Delivery For The Blind and Physically Challenged in University of Nigeria Nsukka Library. European Academic Research, I(5), 627.
  • Etubi, M. (2011). Information needs and information seeking behaviour of Arabic Studies students in the University of Jos, Nigeria. Gateway Library Journal, 14(1), 39–46.
  • Friend, C. (2009). Meeting the Needs of the Visually Impaired Persons: What Challenges for IP? Paper presented at a meeting hosted by WIPO in Geneva, July 13, 2009. Retrieved November 5, 2013, from http://www.wipo.int/meetings/en/2009/vip_ge/presentations/chris_friend.ht ml
  • Harnon, P. & Calvert, P. (2006). Improving the quality of library services for students with disabilities. Libraries Unlimited, Westport.
  • Ilayaraja M. & Manoharan, A. (2012). An Empirical Study on Library and Information Services to (Pcs) Physically Challenged Students in the University Library. Asian Journal of Marketing & Management Research, 1(3-4), 18.
  • Iyoro, A. O. (2004). Serial Availability, Accessibility and Utilization: Perception of In-training Information Professionals in a Nigerian University. The Nigerian Library Link, 11(2): 66-71.
  • Kerscher, G. (2006). The Essential Role of Libraries Serving Persons Who are Blind and Print Disabled in the Information Age. Retrieved May 4, 2013, from http://www.digitaltalkingbook.com/publication/docs/20060613001101/role_of_libraries.html
  • Kothari, C. R. (2013). Research methodology: Methods and Techniques. Oxford Book Company.
  • Kotso J. A. (2010). Information Resources and Services to Physically Challenge in Plateau State Special Educational Institutions. Samaru Journal of Information Studies, 10 (1 & 2), 21-30.
  • Lawal-Solarin, E. O. (2010). Nigerian Tribune. February 22, 2011, 16.
  • Library Association of Australia (1998), Guidelines on library standards for people with disabilities. Retrieved May 12, 2014, from http://www.alia.org.au/policies/disability.standards.html
  • Lawal-Solarin, E. O. (2012). A Survey of Library and Information Services to Physically-Challenged Students in Academic Libraries in Ogun State, Nigeria. Library Philosophy and Practice.
  • McCarthy, J. J. (2002). A Thematic Guide to Optimality Theory. Cambridge: Cambridge University Press.
  • Mji, G., MacLachan, M., Melling-Williams, N., & Gcaza, S. (2009). Realizing the rights of disabled people in Africa: an introduction to the special issue. Disability and Rehabilitation, 31, 1-6.
  • Moahi, K. M. & Monau, R. M. (1993). Library and information needs of disabled persons in Botswana. African Journal of Library, Archives and Information Science, 1(2), 125-132.
  • Okoli C. I. B. (2010). The Plight of Disabled Nigerians and the Need for Mass Enlightenment. Mobility Aid and Appliances Research and Development Centre (MAARDEC). Retrieved May 2, 2014, from http://www.maardec.net/THE%20PLIGHT%20OF%20DISABLED%20NIGERIANS%20AND%20THE%20NEED%20FOR%20MASS%20ENLIGHTENMENT.html
  • Okoye, U. O. (2010). Support Systems and Coping Strategies Available to Physically- Challenged Students in University of Nigeria Nsukka. Educational Research,1(11), 666-671.
  • Popoola, S. O. (2008). The Use of Information Sources and Services and its Effect on the Research Output of Social Scientists in Nigeria Universities. Library Philosophy and Practice.
  • Rimmer, J. A. & Rowland, J. L. (2008). Physical activity for youth with disabilities: A critical need in an underserved population. Developmental Neurorehabilitation, 11, 141-148.
  • Shon, K. H. (1999). Access to the world by visually impaired preschoolers. Review, 30(4), 160-173.
  • The World Book Encyclopedia (2005). Chicago: World Book, Inc., 5, 218.
  • Unomah, J. I. (1987). Unavailability syndrome in academic libraries: A case study of Bendel State University. Library and Information Science Reviews, 5(1&2), 38-46.
  • Viney, D. (2006). The Impact of the Disability Equality Duty on our Services to Users. In All Change Delivering Library Services to Disabled Students in a Changing Context. Retrieved May 1, 2014, from http://www.docs.google.com/viewer?a=v&q=cache:HpYEtW2qr_cj:www.sonul.ac.uk/
  • WHO. (1996). International Classification of Impairments, Disabilities and Handicaps, Geneva: World Health Organisation.
  • Willsher, B. L. (2009). The lived experience of physically disabled adults in college. ProQuest Dissertations and Theses. Retrieved July 12, 2014, from http://The%20lived%20experience%20of%20physically%20disabled%20adults%20in%20college%20%20Udini.htm
  • Wilson, T. D. (1981). On User Studies and Information Needs. Journal of Documentation, 37(1), 3-11.
  • Yeo, R. (2005). Disability, Poverty and the New Development Agenda. Retrieved June 12, 2014, from http://hpod.pmhclients.com/pdf/developmentagenda.pdf
Year 2015, Volume: 3 Issue: 1, 1 - 14, 26.05.2015

Abstract

References

  • Abosi C. O. & Ozoji E. D. (1985). Educating the Blind. A descriptive approach. Ibadan: Spectrum.
  • Adamu S. (2009). New life for the physically challenged, Published in The Nation Newspaper. Retrieved March 14, 2014, from http://thenationonlineng.net/web2/articles/24677/1/Newlifeforthephysically challenged/Page1.html.
  • Adebowale, K. O. (2009). Housing the Physically Challenged People in Nigeria, The Challenges and Way Forward. Retrieved September 5, 2013, from http://docs.google.com/viewer?a=v&q=Cache:KpwQRTXrT6QJ:niesvorg. ng/NIESV%2520.
  • Adesina, E. R. (2003).Towards Meeting the Library and Information Needs of the Handicapped in Nigeria. In Adedoja, T.A and Ajobiewe, Theo (ed.). Issues in Coping with Disability (p. 205).
  • Adesokan, Z. A. (2003). Educational Needs of the Handicapped: A Musical Perspective. In Adedoja, T.A and Ajobiewe, Theo (ed.). Issues in Coping with Disability (p. 326).
  • Adetoro, N. (2004). Towards Building Capacity for Sustainable Library and Information Services for the Visually Challenged in Nigeria. Journal of Association of libraries for the Visually Impaired, 3(1), 54-60.
  • Applegate, R. (1997). Models of satisfaction, In: A. Kent, ed. Encyclopedia of Library and Information Science, 60 (23), New York: Marcel Dekker.
  • Alamu, S. O. (1991). Assessment of Women’s Contribution to Fishing Industry and Fish Marketing in Kainji Lake Basin. Annual Report National Institute for Freshwater Fisheries Research, New Bussa Nigeria, 184-190.
  • Amusat, N. (2009). Disability Care in Nigeria: The need for professional advocacy. AJPARS, 1(1), 30-36.
  • Atinmo, M. A. (2000). Including the Excluded: The Challenges of Library and Information Services for visually handicapped readers in Nigeria in the new millennium. Proceedings of International Special Education Congress, July 2000, Manchester, UK.
  • Babalola, Y. T. & Haliso, Y. (2011). Library and Information Services to the Visually Impaired-The Role of Academic Libraries. Canadian Social Science, 7(1), 140-147.
  • Basharu, U. D. (2009). Ability In Disability – Exploring The World Of Physically And Mentally Challenged Persons.
  • Belkin, N., Oddy, R., & Brooks, H. (1982). ASK for information retrieval, Parts 1 & 2. Journal of Documentation, 38(2), 45-60.
  • DFID (2008). DFID, disability and education: bridging the implementation gap. RESULTS UK, January.
  • Dequin, H. C., Schilling, I., & Huang, S. (1988). The Attitudes of Academic Librarians Towards Disabled Persons. The Journal of Academic Librarianship, 14(1), 28-31.
  • Library Literature & Information Science. Wilson Web. University of North Carolina at Chapel Hill Academic Affairs Libraries. Retrieved March 22, 2005, from http://eresources.lib.unc.edu/eid/list.php?letter=L
  • Dike, A. (1992). Scarcity of tertiary books in Nigeria: A threat to academic excellence and suggestions for action. Journal of Librarianship and Information Science, 24(2), 79-85
  • Ekwelem, V. O. (2013). Library Services to Disabled Students in the Digital Era: Challenges for Outcome Assessment. Library Philosophy and Practice, 4.
  • Eskay, E. & Chima, J. N. (2013). Library and Information Service Delivery For The Blind and Physically Challenged in University of Nigeria Nsukka Library. European Academic Research, I(5), 627.
  • Etubi, M. (2011). Information needs and information seeking behaviour of Arabic Studies students in the University of Jos, Nigeria. Gateway Library Journal, 14(1), 39–46.
  • Friend, C. (2009). Meeting the Needs of the Visually Impaired Persons: What Challenges for IP? Paper presented at a meeting hosted by WIPO in Geneva, July 13, 2009. Retrieved November 5, 2013, from http://www.wipo.int/meetings/en/2009/vip_ge/presentations/chris_friend.ht ml
  • Harnon, P. & Calvert, P. (2006). Improving the quality of library services for students with disabilities. Libraries Unlimited, Westport.
  • Ilayaraja M. & Manoharan, A. (2012). An Empirical Study on Library and Information Services to (Pcs) Physically Challenged Students in the University Library. Asian Journal of Marketing & Management Research, 1(3-4), 18.
  • Iyoro, A. O. (2004). Serial Availability, Accessibility and Utilization: Perception of In-training Information Professionals in a Nigerian University. The Nigerian Library Link, 11(2): 66-71.
  • Kerscher, G. (2006). The Essential Role of Libraries Serving Persons Who are Blind and Print Disabled in the Information Age. Retrieved May 4, 2013, from http://www.digitaltalkingbook.com/publication/docs/20060613001101/role_of_libraries.html
  • Kothari, C. R. (2013). Research methodology: Methods and Techniques. Oxford Book Company.
  • Kotso J. A. (2010). Information Resources and Services to Physically Challenge in Plateau State Special Educational Institutions. Samaru Journal of Information Studies, 10 (1 & 2), 21-30.
  • Lawal-Solarin, E. O. (2010). Nigerian Tribune. February 22, 2011, 16.
  • Library Association of Australia (1998), Guidelines on library standards for people with disabilities. Retrieved May 12, 2014, from http://www.alia.org.au/policies/disability.standards.html
  • Lawal-Solarin, E. O. (2012). A Survey of Library and Information Services to Physically-Challenged Students in Academic Libraries in Ogun State, Nigeria. Library Philosophy and Practice.
  • McCarthy, J. J. (2002). A Thematic Guide to Optimality Theory. Cambridge: Cambridge University Press.
  • Mji, G., MacLachan, M., Melling-Williams, N., & Gcaza, S. (2009). Realizing the rights of disabled people in Africa: an introduction to the special issue. Disability and Rehabilitation, 31, 1-6.
  • Moahi, K. M. & Monau, R. M. (1993). Library and information needs of disabled persons in Botswana. African Journal of Library, Archives and Information Science, 1(2), 125-132.
  • Okoli C. I. B. (2010). The Plight of Disabled Nigerians and the Need for Mass Enlightenment. Mobility Aid and Appliances Research and Development Centre (MAARDEC). Retrieved May 2, 2014, from http://www.maardec.net/THE%20PLIGHT%20OF%20DISABLED%20NIGERIANS%20AND%20THE%20NEED%20FOR%20MASS%20ENLIGHTENMENT.html
  • Okoye, U. O. (2010). Support Systems and Coping Strategies Available to Physically- Challenged Students in University of Nigeria Nsukka. Educational Research,1(11), 666-671.
  • Popoola, S. O. (2008). The Use of Information Sources and Services and its Effect on the Research Output of Social Scientists in Nigeria Universities. Library Philosophy and Practice.
  • Rimmer, J. A. & Rowland, J. L. (2008). Physical activity for youth with disabilities: A critical need in an underserved population. Developmental Neurorehabilitation, 11, 141-148.
  • Shon, K. H. (1999). Access to the world by visually impaired preschoolers. Review, 30(4), 160-173.
  • The World Book Encyclopedia (2005). Chicago: World Book, Inc., 5, 218.
  • Unomah, J. I. (1987). Unavailability syndrome in academic libraries: A case study of Bendel State University. Library and Information Science Reviews, 5(1&2), 38-46.
  • Viney, D. (2006). The Impact of the Disability Equality Duty on our Services to Users. In All Change Delivering Library Services to Disabled Students in a Changing Context. Retrieved May 1, 2014, from http://www.docs.google.com/viewer?a=v&q=cache:HpYEtW2qr_cj:www.sonul.ac.uk/
  • WHO. (1996). International Classification of Impairments, Disabilities and Handicaps, Geneva: World Health Organisation.
  • Willsher, B. L. (2009). The lived experience of physically disabled adults in college. ProQuest Dissertations and Theses. Retrieved July 12, 2014, from http://The%20lived%20experience%20of%20physically%20disabled%20adults%20in%20college%20%20Udini.htm
  • Wilson, T. D. (1981). On User Studies and Information Needs. Journal of Documentation, 37(1), 3-11.
  • Yeo, R. (2005). Disability, Poverty and the New Development Agenda. Retrieved June 12, 2014, from http://hpod.pmhclients.com/pdf/developmentagenda.pdf
There are 45 citations in total.

Details

Primary Language English
Journal Section Regular Papers
Authors

Yetunde Lola Akolade This is me

Adeyinka Tella

Hawwa Bolanle Akanbi-ademolake This is me

Mulikat Yetunde Adisa This is me

Publication Date May 26, 2015
Published in Issue Year 2015 Volume: 3 Issue: 1

Cite

APA Akolade, Y. L., Tella, A., Akanbi-ademolake, H. B., Adisa, M. Y. (2015). PHYSICALLY CHALLENGED UNDERGRADUATES’ SATISFACTION WITH LIBRARY AND INFORMATION SERVICES IN KWARA STATE HIGHER INSTITUTIONS. Journal of Balkan Libraries Union, 3(1), 1-14. https://doi.org/10.16918/bluj.89103