Comparison of Quality And Content of Violence Guidelines For The Health Care Sector

Year 2018, , 50 - 56, 10.03.2018

Rabia Kahveci , İlknur Yasar Duygu Ayhan Başer

https://doi.org/10.5799/jcei.413085

Abstract

More than
50% of the employees in health sector are exposed to violence at any time. This
study investigated international workplace violence guidelines for the health
care sector to compare their quality and content and explore whether these
guidelines could be used in different settings. We ran a broad review to
identify international guidelines for violence in health care. After
identification of the guidelines, the quality of the guidelines was assessed by
personal experience and views of the authors, also taking AGREE domains into
consideration as a guidance. The identified guidelines were later qualitatively
analyzed for the content by two researchers and compared to each other.

Canada, New
Zealand, USA, UK and Turkey’s guidelines were involved in the study.
Definitions of workplace violence, risk factors, objectives of the guideline,
legal requirements, responsible stakeholders, target population, strategies
recommended, physical environment, training and staffing were assessed in the
content of the violence guidelines. It was found that current guidelines need
improvement in both quality and content, but it is possible to have an
international guidance that could be applicable in different settings.

The
development of violence guidelines should be the first and most strategic step
for better protection of the health care workers. We expect our results to be
useful in preparation of new guidelines for different settings.

Keywords

Health care sector, violence, guidelines, quality

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