Abstract
References
- Anitha, J. 2014, “Determinants of Employee Engagement and their Impact on Employee Performance”, International Journal of Productivity and Performance Management, Vol. 63, no. 3, pp. 308-323.
- Ellinger, A. D., Ellinger, A. E. and Keller, S. B. 2003, “Supervisory Coaching Behaviour, Employee Satisfaction and Warehouse Employee Performance: A Dyadic Perspective in the Distribution Industry”, Human Resource Development Quarterly, Vol. 14, no. 4, pp. 435-458.
- Gitongu, M. K., Kingi, W. and Uzel, J. M. M. 2016, “Determinants of Employees’ Performance of State Parastatals in Kenya: Kenya Ports Authority”, International Journal of Humanities and Social Science, vol. 6, no. 10, pp. 197-204.
- Liao, H. and Chang, A. 2004, “A Multilevel Investigation of Factors Influencing Employee Service Performance and Customer Outcomes”, Academy of Management Journal, Vol. 47, no. 1, pp. 41-58.
- Gruman, J. A. and Saks, A. M. 2011, “Performance Management and Employee Engagement”, Human Resource Management Review, Vol. 21, no. 2, pp. 123-136.
- Harter, J. K., Schmidt, F. L. and Hayes, T. L. 2002,“Business Unit Level Relationship between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis”, Journal of Applied Psychology, Vol. 87, no. 2, pp. 268279.
- Mackay, C. J., Cousins, R., Kelly, P. J., Lee, S. and McCaig, R. H. 2004, “Management Standards and Work-Related Stress in the UK: Policy Background and Science”, International Journal of Work, Health and Organizations, Vol. 18, no. 2, pp. 91-112.
- Markos, S. and Sridevi, M. S. 2010, “Employee Engagement: The Key to Improving Performance”, International Journal of Business and Management, Vol. 5, no. 12, pp. 89-96.
- Mehrzi, N. and Singh, S. K. 2016, “Competing through Employee Engagement: A Proposed Framework”, International Journal of Productivity and Performance Management, Vol. 65, no. 6, pp. 831-843.
- Mokaya, S. O. and Kipyegon, M. J. 2014, “Determinants of Employee Engagement in the Banking Industry in Kenya; Case of Cooperative Bank”, Journal of Human Resource Management and Labour Studies, Vol. 2, no. 2, pp. 187-200.
- Rich, B. L., Lepine, J. A. and Crawford, E. R. 2010, “Job Engagement: Antecedents and Effects on Job Performance”, Academy of Management Journal, Vol. 53, no. 3, pp. 617-635.
- Saks, A. M. 2006, “Antecedents and Consequences of Employee Engagement”, Journal of Managerial Psychology, Vol. 21, no. 7, pp. 600-619.
- Sharma, B. R., and Anupama, R. 2010, “Determinants of Employee Engagement in a Private Organization: An Exploratory Study” Advances in Management, vol. 3, no. 10.
Abstract
Purpose
- The study aims to explore the
determinants of employees’ performance in Jordanian industrial sector
specifically exploring the impact of employees’ satisfaction, management
standards and trainings on employee’s performance while exploring the mediating
impact of employees’ engagement.
Methodology
- Thus, a sample of 100
administrative and executive managers is selected from industrial sector of
Jordan through convenient sampling. Primary data is collected, distributing 2
questionnaires to each organization; one for the administrative manager and one
for the executive manager individually. Quantitative data analysis technique is
adopted while implementing structural equation modelling through AMOS.
Findings- The study
found that employees satisfaction, management standards and trainings are
significant factors for employees’ performance; having significant impact on
employee engagement that ultimately leads towards employees’ performance. But
the most significant among these three is the employee satisfaction.
Conclusion- Organizations
should focus on employee satisfaction, management standards and trainings to
enhance their engagement towards work, hence improving their performance.
Keywords
Employees Performance Employees Satisfaction Management Standards Trainings Employee Engagement
References
- Anitha, J. 2014, “Determinants of Employee Engagement and their Impact on Employee Performance”, International Journal of Productivity and Performance Management, Vol. 63, no. 3, pp. 308-323.
- Ellinger, A. D., Ellinger, A. E. and Keller, S. B. 2003, “Supervisory Coaching Behaviour, Employee Satisfaction and Warehouse Employee Performance: A Dyadic Perspective in the Distribution Industry”, Human Resource Development Quarterly, Vol. 14, no. 4, pp. 435-458.
- Gitongu, M. K., Kingi, W. and Uzel, J. M. M. 2016, “Determinants of Employees’ Performance of State Parastatals in Kenya: Kenya Ports Authority”, International Journal of Humanities and Social Science, vol. 6, no. 10, pp. 197-204.
- Liao, H. and Chang, A. 2004, “A Multilevel Investigation of Factors Influencing Employee Service Performance and Customer Outcomes”, Academy of Management Journal, Vol. 47, no. 1, pp. 41-58.
- Gruman, J. A. and Saks, A. M. 2011, “Performance Management and Employee Engagement”, Human Resource Management Review, Vol. 21, no. 2, pp. 123-136.
- Harter, J. K., Schmidt, F. L. and Hayes, T. L. 2002,“Business Unit Level Relationship between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis”, Journal of Applied Psychology, Vol. 87, no. 2, pp. 268279.
- Mackay, C. J., Cousins, R., Kelly, P. J., Lee, S. and McCaig, R. H. 2004, “Management Standards and Work-Related Stress in the UK: Policy Background and Science”, International Journal of Work, Health and Organizations, Vol. 18, no. 2, pp. 91-112.
- Markos, S. and Sridevi, M. S. 2010, “Employee Engagement: The Key to Improving Performance”, International Journal of Business and Management, Vol. 5, no. 12, pp. 89-96.
- Mehrzi, N. and Singh, S. K. 2016, “Competing through Employee Engagement: A Proposed Framework”, International Journal of Productivity and Performance Management, Vol. 65, no. 6, pp. 831-843.
- Mokaya, S. O. and Kipyegon, M. J. 2014, “Determinants of Employee Engagement in the Banking Industry in Kenya; Case of Cooperative Bank”, Journal of Human Resource Management and Labour Studies, Vol. 2, no. 2, pp. 187-200.
- Rich, B. L., Lepine, J. A. and Crawford, E. R. 2010, “Job Engagement: Antecedents and Effects on Job Performance”, Academy of Management Journal, Vol. 53, no. 3, pp. 617-635.
- Saks, A. M. 2006, “Antecedents and Consequences of Employee Engagement”, Journal of Managerial Psychology, Vol. 21, no. 7, pp. 600-619.
- Sharma, B. R., and Anupama, R. 2010, “Determinants of Employee Engagement in a Private Organization: An Exploratory Study” Advances in Management, vol. 3, no. 10.
Details
| Primary Language | English |
|---|---|
| Journal Section | Articles |
| Authors | |
| Publication Date | March 30, 2018 |
| Published in Issue | Year 2018 |
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