THE DETERMINANTS OF EMPLOYEE PERFORMANCE IN JORDANIAN ORGANIZATIONS

Year 2018, , 137 - 143, 30.03.2018

Zuheir Mohamed Dakhoul

https://doi.org/10.17261/Pressacademia.2018.811

Abstract

Purpose- The study aims to explore the determinants of employees’ performance in
Jordanian industrial sector, which is traded on the Jordanian stock markets.
Specifically, the study looks to explore the impact of employees’ satisfaction,
management standards and trainings on employee’s performance, while employee
engagement mediates the relationship between three independant and the
depandant variable.

Methodology- A sample of 100
administrative and executive managers is selected from industrial sector of
Jordan through convenient sampling. Primary data is collected, distributing 2
questionnaires to each organization; one for the administrative manager and one
for the executive manager individually. Structural equation modeling is
implemented for quantitative data analysis. 

Findings- The study found that employees satisfaction, management standards and
trainings are significant factors for employees’ performance, having
significant impact on employee engagement that ultimately leads towards
employees’ performance.  

Conclusion- Organizations should focus on
employee satisfaction, management standards and trainings to enhance their
engagement towards work, hence improving their performance.  

Keywords

Employees performance, employee satisfaction, management standards, trainings, employee engagement

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