Purpose- This study is based on IHPS BPK RI 2017 in the second semester. There are problems in terms of the performance of local governments in Lampung Province. The purpose of this study is to analyze the effect of 4 successful factors of AIS consisting: service quality, information quality, data quality, and system quality on organizational performance moderated by organizational culture.
Methodology- The population of this study is 29 Regional Apparatus Organizations (RAO) in South Lampung Regency using a saturated sample. Contingency theory is the basis of this study in order to form a mindset connecting four successful factors of AIS supported by the organizational culture of the leadership of the RAO on organizational performance. The analysis technique uses Structural Equation Model (SEM) through the SMART PLS version 3.0 application.
Findings- The results of this study indicate that there is a significant positive impact on organizational performance which has been presented by service quality. On the other hand, organizational performance is not influenced by information quality, data quality, and system quality. Whereas, the organizational culture does not constrain the relationship of service quality, information quality, data quality, and system quality on organizational performance.
Conclusion- This study concluded that service quality is positve significantly on the organizational performance. Whereas, the information quality, data quality, and system quality insignificant relationship with the organizational performance in regional apparatus organizations. Therefore, further studies could be conducted to include other variables such as employee motivation, employee performance, self-efficacy, in indonesian local government.
Service quality information quality data quality system quality organizational performance organizational culture
Primary Language | English |
---|---|
Subjects | Finance, Business Administration |
Journal Section | Articles |
Authors | |
Publication Date | September 30, 2020 |
Published in Issue | Year 2020 |
Journal of Economics, Finance and Accounting (JEFA) is a scientific, academic, double blind peer-reviewed, quarterly and open-access online journal. The journal publishes four issues a year. The issuing months are March, June, September and December. The publication languages of the Journal are English and Turkish. JEFA aims to provide a research source for all practitioners, policy makers, professionals and researchers working in the area of economics, finance, accounting and auditing. The editor in chief of JEFA invites all manuscripts that cover theoretical and/or applied researches on topics related to the interest areas of the Journal. JEFA publishes academic research studies only. JEFA charges no submission or publication fee.
Ethics Policy - JEFA applies the standards of Committee on Publication Ethics (COPE). JEFA is committed to the academic community ensuring ethics and quality of manuscripts in publications. Plagiarism is strictly forbidden and the manuscripts found to be plagiarized will not be accepted or if published will be removed from the publication. Authors must certify that their manuscripts are their original work. Plagiarism, duplicate, data fabrication and redundant publications are forbidden. The manuscripts are subject to plagiarism check by iThenticate or similar. All manuscript submissions must provide a similarity report (up to 15% excluding quotes, bibliography, abstract and method).
Open Access - All research articles published in PressAcademia Journals are fully open access; immediately freely available to read, download and share. Articles are published under the terms of a Creative Commons license which permits use, distribution and reproduction in any medium, provided the original work is properly cited. Open access is a property of individual works, not necessarily journals or publishers. Community standards, rather than copyright law, will continue to provide the mechanism for enforcement of proper attribution and responsible use of the published work, as they do now.