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TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI

Year 2023, , 601 - 610, 20.05.2023
https://doi.org/10.33483/jfpau.1247634

Abstract

Amaç: Bu çalışma ile Türkiye’de toplum eczacısı olarak faaliyet gösteren eczacıların sosyal medya platformlarında fikir liderleri kullanımı yoluyla takviye edici gıda ve bitkisel içerikli ürün tanıtımına ve pazarlanmasına bakışlarının derinlemesine anlaşılması amaçlanmaktadır.
Gereç ve Yöntem: Bu araştırma nitel araştırma deseninde durum çalışması olarak planlanmıştır. Araştırmada veri toplamak için yarı yapılandırılmış görüşme tekniği kullanılmıştır. Veriler ham şekilde kâğıda döküldükten sonra tematik analiz yoluyla çözümlenerek kodlanmıştır. Veriler arasında bağlantı kurabilmek amacıyla temalar ve alt temalar oluşturulmuştur.
Sonuç ve Tartışma: Çalışmaya 12 toplum eczacısı katılmıştır. Yapılan tematik analiz sonucunda araştırma bulguları üç ana tema altında toplanmıştır. Bunlar “pazarlamada fikir lideri kullanımına ilişkin tutumlar”, “fikir liderlerinin özellikleri” ve “fikir liderliği rolünü benimseme”dir. Bu çalışmada bazı eczacılar fikir liderliği rolü konusunda ılımlı görüş bildirirken, diğerleri de eczacıların fikir liderliği rolüne karşıt görüş bildirmişlerdir. Bu çalışmada eczacılar, gelecekte eczacıların sosyal medyada fikir lideri rolü benimseyebilmesi için çeşitli yasal düzenlemelerin yapılması gerektiği ve bir sağlık profesyoneli olarak profesyonel anlamda bir sosyal medya hesabını yönetebilmek için yetkinliğin önemini vurgulamışlardır.

Supporting Institution

-

Project Number

-

Thanks

Çalışmaya katılarak görüşlerini sunan eczacılara teşekkür ederim.

References

  • 1. Casalóa, L.V., Flaviánb, C., Ibáñez-Sánchez, T.S. (2020). Influencers on Instagram: Antecedents and consequences of opinion leadership. Journal of Business Research, 117, 510-519. [CrossRef]
  • 2. McCracken, G. (1989). Who is the Celebrity Endorser? Cultural Foundations of the Endorsement Process. Journal of Consumer Research, 16(3), 310-321.
  • 3. Mert, Y.L. (2018). Dijital pazarlama ekseninde influencer marketing uygulamaları. Gümüşhane Üniversitesi İletişim Fakültesi Elektronik Dergisi, 6(2), 1299-1328. [CrossRef]
  • 4. De Veirman, M., Hudders, L., Nelson, M.R. (2019). What Is Influencer Marketing and How Does It Target Children? A Review and Direction for Future Research. Frontiers in Psychology, 10, 2685. [CrossRef]
  • 5. Wolny, J., Mueller, C. (2013). Analysis of fashion consumers’ motives to engage in electronic word-of-mouth communication through social media platforms. Journal of Marketing Management, 29(5-6), 562-583. [CrossRef]
  • 6. Vrontis, D., Makrides, A., Christofi, M., Thrassou, A. (2021). Social media influencer marketing: A systematic review, integrative framework and future research agenda. International Journal of Consumer Studies, 45(4), 617-644. [CrossRef]
  • 7. Özer, L., Anteplioğlu, P. (2005). Hizmet satın alma sürecinde kulaktan kulağa iletişim. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 23(1), 203-224.
  • 8. Barutçu, S. (2011). Mobil Viral Pazarlama. İnternet Uygulamaları ve Yönetimi Dergisi, 2(1), 5-14. [CrossRef]
  • 9. Dwidienawati, D., Tjahjana, D., Abdinagoro, S.B., Gandasari, D., Munawaroh. (2020). Customer review or influencer endorsement: which one influences purchase intention more? Heliyon, 6(11), e05543. [CrossRef]
  • 10. Legido-Quigley, H., Asgari, N., Teo, Y.Y., Leung, G.M., Oshitani, H., Fukuda, K., Cook, A.R., Hsu, L.Y., Shibuya, K., Heymann, D. (2020). Are high-performing health systems resilient against the COVID-19 epidemic? The Lancet, 395(10227), 848-850. [CrossRef]
  • 11. Leong, C.M., Loi, A.M.W., Woon, S. (2021). The influence of social media eWOM information on purchase intention. Journal of Marketing Analytics, 10, 145-157 [CrossRef]
  • 12. Djafarova, E., Bowes, T. (2021). ‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry. Journal of Retailing and Consumer Services, 59, 102345 [CrossRef]
  • 13. Kong, H.M., Witmaier, A., Ko, E. (2021). Sustainability and social media communication: How consumers respond to marketing efforts of luxury and non-luxury fashion brands. Journal of Business Research, 131, 640-651. [CrossRef]
  • 14. Zollo, L., Filieri, R., Rialti, R., Yoon, S. (2020). Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers’ benefits and experience. Journal of Business Research, 117, 256-267. [CrossRef]
  • 15. Willis, E., Delbaere, M. (2022). Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical Marketing. Journal of Medical Internet Research, 24(3), e29422. [CrossRef]
  • 16. Dişli, M., Yeşilada, E. (2019). Türkiye‘de Bitkisel Tıbbi Ürünler (Türkiye‘de Bitkisel Ürünlerin Standardizasyonu, Üretimi ve Tağşiş). Journal of Biotechnology and Strategic Health Research, 3, 13-21. [CrossRef]
  • 17. Musoke, P., Nantaayi, B., Kato Ndawula, R., Wannyana, B., Ssewante, N., Wekha, G., Olum, R., Nakyagaba, L., Nassozi D.R., Nabukeera, G., Kanyike, A.M., Ojilong, D., Akech, G.M., Kajjimu, J., Kiwumulo, J., Agira, D., Okot, J., Bongomin, F. (2021). Fear of COVID-19 and the Media Influence on Herbal Medication Use in Uganda: A Cross-Sectional Study. Risk Management and Healthcare Policy, 14, 3965-3975. [CrossRef]
  • 18. Ekor, M. (2014). The growing use of herbal medicines: issues relating to adverse reactions and challenges in monitoring safety. Frontiers in Pharmacology, 4, 177. [CrossRef]
  • 19. Salman Popattia, A., Winch, S., La Caze, A. (2018). Ethical responsibilities of pharmacists when selling complementary medicines: a systematic review. International Journal of Pharmacy Practice, 26(2), 93-103. [CrossRef]
  • 20. Salman Popattia, A., La Caze, A. (2021). An ethical framework for the responsibilities of pharmacists when selling complementary medicines. Research in Social and Administrative Pharmacy, 17(5), 850-857. [CrossRef]
  • 21. Hijazi, M.A., Shatila, H., Omeich, Z., El-Lakany, A., Ela, M.A., Naja, F. (2021). The role of pharmacists in complementary and alternative medicine in Lebanon: users' perspectives. BMC Complementary Medicine and Therapies, 21(1), 81. [CrossRef]
  • 22. Harnett, J.E., Ung, C.O.L., Hu, H., Sultani, M., Desselle, S.P. (2019). Advancing the pharmacist's role in promoting the appropriate and safe use of dietary supplements. Complementary Therapies in Medicine, 44, 174-181. [CrossRef]
  • 23. Ng, J.Y., Verhoeff, N., Steen, J. (2023). What are the ways in which social media is used in the context of complementary and alternative medicine in the health and medical scholarly literature? a scoping review. BMC Complementary Medicine and Therapies, 23(1), 32. [CrossRef]
  • 24. Yıldırım, A., Şimşek, H. (2006). Sosyal bilimlerde nitel araştırma yöntemleri. Ankara: Seçkin.
  • 25. Huynh, G., Pham, T., Yu, C., Vuong, M., Tso, L. (2021). The Emerging Role of Pharmacist as Social Media Influencers. Pharmacy Times, Retrieved May 5, 2021, from https://www.pharmacytimes.com/view/the-emerging-role-of-pharmacists-as-social-media-influencers. Erişim tarihi: 16.02.2023.
  • 26. Ladhari, R., Massa, E., Skandrani, H. (2020). YouTube vloggers’ popularity and influence: The roles of homophily, emotional attachment, and expertise. Journal of Retailing and Consumer Services, 54. [CrossRef]
  • 27. Kemeç, U., Yüksel, H.F. (2021). The relationships among influencer credibility, brand trust, and purchase intention: The case of Instagram. Tüketici ve Tüketim Araştırmaları Dergisi, 13(1), 159-193.
  • 28. Braun, L.A., Tiralongo, E., Wilkinson, J.M., Spitzer, O., Bailey, M., Poole, S., Dooley, M. (2010). Perceptions, use and attitudes of pharmacy customers on complementary medicines and pharmacy practice. BMC Complementary and Alternative Medicine, 10, 38. [CrossRef]
  • 29. Ohanian, R. (1990). Construction and Validation of a Scale to Measure Celebrity Endorsers' Perceived Expertise, Trustworthiness, and Attractiveness. Journal of Advertising, 19(3), 39-52. [CrossRef]
  • 30. T.C. Resmi Gazete Web site. (1953). Eczacılar ve Eczaneler hakkında Kanun No 6197. https://www.mevzuat.gov.tr/MevzuatMetin/1.3.6197.pdf. Erişim tarihi: 20.03.2023.

THE PERCEPTIONS OF COMMUNITY PHARMACISTS ON THE USE OF SOCIAL MEDIA INFLUENCERS IN MARKETING AND SALES OF FOOD SUPPLEMETS AND HERBAL PRODUCTS

Year 2023, , 601 - 610, 20.05.2023
https://doi.org/10.33483/jfpau.1247634

Abstract

Objective: The objective of this study is to gain an in-depth understanding of Turkish community pharmacists’ perception on the promotion of food supplements and herbal products by social media influencers.
Material and Method: This research was planned as a case study in a qualitative research design. Semi-structured interview was used to collect data. After the data were transcribed verbatim, the data were analyzed and coded through thematic analysis by developing themes and sub-themes to make the connection.
Result and Discussion: Twelve community pharmacists participated in the study. Three main themes developed which are “attitudes towards phenomenon marketing”, “characteristics of phenomena” and “adopting the role of phenomenon”. In this study, some pharmacists expressed a moderate view on the use of influencers in promoting food supplements and herbal products, while others expressed an oppositional view to the opinion leadership role of pharmacists. Various legal arrangements should be made for pharmacists to adopt the role of influencers in social media in the future of pharmacy practice. Gaining competence to manage a social media account professionally as a healthcare professional to convey credible messages about food supplements and herbal medicines to consumers is essential.

Project Number

-

References

  • 1. Casalóa, L.V., Flaviánb, C., Ibáñez-Sánchez, T.S. (2020). Influencers on Instagram: Antecedents and consequences of opinion leadership. Journal of Business Research, 117, 510-519. [CrossRef]
  • 2. McCracken, G. (1989). Who is the Celebrity Endorser? Cultural Foundations of the Endorsement Process. Journal of Consumer Research, 16(3), 310-321.
  • 3. Mert, Y.L. (2018). Dijital pazarlama ekseninde influencer marketing uygulamaları. Gümüşhane Üniversitesi İletişim Fakültesi Elektronik Dergisi, 6(2), 1299-1328. [CrossRef]
  • 4. De Veirman, M., Hudders, L., Nelson, M.R. (2019). What Is Influencer Marketing and How Does It Target Children? A Review and Direction for Future Research. Frontiers in Psychology, 10, 2685. [CrossRef]
  • 5. Wolny, J., Mueller, C. (2013). Analysis of fashion consumers’ motives to engage in electronic word-of-mouth communication through social media platforms. Journal of Marketing Management, 29(5-6), 562-583. [CrossRef]
  • 6. Vrontis, D., Makrides, A., Christofi, M., Thrassou, A. (2021). Social media influencer marketing: A systematic review, integrative framework and future research agenda. International Journal of Consumer Studies, 45(4), 617-644. [CrossRef]
  • 7. Özer, L., Anteplioğlu, P. (2005). Hizmet satın alma sürecinde kulaktan kulağa iletişim. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 23(1), 203-224.
  • 8. Barutçu, S. (2011). Mobil Viral Pazarlama. İnternet Uygulamaları ve Yönetimi Dergisi, 2(1), 5-14. [CrossRef]
  • 9. Dwidienawati, D., Tjahjana, D., Abdinagoro, S.B., Gandasari, D., Munawaroh. (2020). Customer review or influencer endorsement: which one influences purchase intention more? Heliyon, 6(11), e05543. [CrossRef]
  • 10. Legido-Quigley, H., Asgari, N., Teo, Y.Y., Leung, G.M., Oshitani, H., Fukuda, K., Cook, A.R., Hsu, L.Y., Shibuya, K., Heymann, D. (2020). Are high-performing health systems resilient against the COVID-19 epidemic? The Lancet, 395(10227), 848-850. [CrossRef]
  • 11. Leong, C.M., Loi, A.M.W., Woon, S. (2021). The influence of social media eWOM information on purchase intention. Journal of Marketing Analytics, 10, 145-157 [CrossRef]
  • 12. Djafarova, E., Bowes, T. (2021). ‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry. Journal of Retailing and Consumer Services, 59, 102345 [CrossRef]
  • 13. Kong, H.M., Witmaier, A., Ko, E. (2021). Sustainability and social media communication: How consumers respond to marketing efforts of luxury and non-luxury fashion brands. Journal of Business Research, 131, 640-651. [CrossRef]
  • 14. Zollo, L., Filieri, R., Rialti, R., Yoon, S. (2020). Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers’ benefits and experience. Journal of Business Research, 117, 256-267. [CrossRef]
  • 15. Willis, E., Delbaere, M. (2022). Patient Influencers: The Next Frontier in Direct-to-Consumer Pharmaceutical Marketing. Journal of Medical Internet Research, 24(3), e29422. [CrossRef]
  • 16. Dişli, M., Yeşilada, E. (2019). Türkiye‘de Bitkisel Tıbbi Ürünler (Türkiye‘de Bitkisel Ürünlerin Standardizasyonu, Üretimi ve Tağşiş). Journal of Biotechnology and Strategic Health Research, 3, 13-21. [CrossRef]
  • 17. Musoke, P., Nantaayi, B., Kato Ndawula, R., Wannyana, B., Ssewante, N., Wekha, G., Olum, R., Nakyagaba, L., Nassozi D.R., Nabukeera, G., Kanyike, A.M., Ojilong, D., Akech, G.M., Kajjimu, J., Kiwumulo, J., Agira, D., Okot, J., Bongomin, F. (2021). Fear of COVID-19 and the Media Influence on Herbal Medication Use in Uganda: A Cross-Sectional Study. Risk Management and Healthcare Policy, 14, 3965-3975. [CrossRef]
  • 18. Ekor, M. (2014). The growing use of herbal medicines: issues relating to adverse reactions and challenges in monitoring safety. Frontiers in Pharmacology, 4, 177. [CrossRef]
  • 19. Salman Popattia, A., Winch, S., La Caze, A. (2018). Ethical responsibilities of pharmacists when selling complementary medicines: a systematic review. International Journal of Pharmacy Practice, 26(2), 93-103. [CrossRef]
  • 20. Salman Popattia, A., La Caze, A. (2021). An ethical framework for the responsibilities of pharmacists when selling complementary medicines. Research in Social and Administrative Pharmacy, 17(5), 850-857. [CrossRef]
  • 21. Hijazi, M.A., Shatila, H., Omeich, Z., El-Lakany, A., Ela, M.A., Naja, F. (2021). The role of pharmacists in complementary and alternative medicine in Lebanon: users' perspectives. BMC Complementary Medicine and Therapies, 21(1), 81. [CrossRef]
  • 22. Harnett, J.E., Ung, C.O.L., Hu, H., Sultani, M., Desselle, S.P. (2019). Advancing the pharmacist's role in promoting the appropriate and safe use of dietary supplements. Complementary Therapies in Medicine, 44, 174-181. [CrossRef]
  • 23. Ng, J.Y., Verhoeff, N., Steen, J. (2023). What are the ways in which social media is used in the context of complementary and alternative medicine in the health and medical scholarly literature? a scoping review. BMC Complementary Medicine and Therapies, 23(1), 32. [CrossRef]
  • 24. Yıldırım, A., Şimşek, H. (2006). Sosyal bilimlerde nitel araştırma yöntemleri. Ankara: Seçkin.
  • 25. Huynh, G., Pham, T., Yu, C., Vuong, M., Tso, L. (2021). The Emerging Role of Pharmacist as Social Media Influencers. Pharmacy Times, Retrieved May 5, 2021, from https://www.pharmacytimes.com/view/the-emerging-role-of-pharmacists-as-social-media-influencers. Erişim tarihi: 16.02.2023.
  • 26. Ladhari, R., Massa, E., Skandrani, H. (2020). YouTube vloggers’ popularity and influence: The roles of homophily, emotional attachment, and expertise. Journal of Retailing and Consumer Services, 54. [CrossRef]
  • 27. Kemeç, U., Yüksel, H.F. (2021). The relationships among influencer credibility, brand trust, and purchase intention: The case of Instagram. Tüketici ve Tüketim Araştırmaları Dergisi, 13(1), 159-193.
  • 28. Braun, L.A., Tiralongo, E., Wilkinson, J.M., Spitzer, O., Bailey, M., Poole, S., Dooley, M. (2010). Perceptions, use and attitudes of pharmacy customers on complementary medicines and pharmacy practice. BMC Complementary and Alternative Medicine, 10, 38. [CrossRef]
  • 29. Ohanian, R. (1990). Construction and Validation of a Scale to Measure Celebrity Endorsers' Perceived Expertise, Trustworthiness, and Attractiveness. Journal of Advertising, 19(3), 39-52. [CrossRef]
  • 30. T.C. Resmi Gazete Web site. (1953). Eczacılar ve Eczaneler hakkında Kanun No 6197. https://www.mevzuat.gov.tr/MevzuatMetin/1.3.6197.pdf. Erişim tarihi: 20.03.2023.
There are 30 citations in total.

Details

Primary Language Turkish
Subjects Pharmacology and Pharmaceutical Sciences
Journal Section Research Article
Authors

Gizem Gülpınar 0000-0001-6720-1235

Project Number -
Early Pub Date May 17, 2023
Publication Date May 20, 2023
Submission Date February 4, 2023
Acceptance Date April 6, 2023
Published in Issue Year 2023

Cite

APA Gülpınar, G. (2023). TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI. Journal of Faculty of Pharmacy of Ankara University, 47(2), 601-610. https://doi.org/10.33483/jfpau.1247634
AMA Gülpınar G. TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI. Ankara Ecz. Fak. Derg. May 2023;47(2):601-610. doi:10.33483/jfpau.1247634
Chicago Gülpınar, Gizem. “TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI”. Journal of Faculty of Pharmacy of Ankara University 47, no. 2 (May 2023): 601-10. https://doi.org/10.33483/jfpau.1247634.
EndNote Gülpınar G (May 1, 2023) TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI. Journal of Faculty of Pharmacy of Ankara University 47 2 601–610.
IEEE G. Gülpınar, “TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI”, Ankara Ecz. Fak. Derg., vol. 47, no. 2, pp. 601–610, 2023, doi: 10.33483/jfpau.1247634.
ISNAD Gülpınar, Gizem. “TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI”. Journal of Faculty of Pharmacy of Ankara University 47/2 (May 2023), 601-610. https://doi.org/10.33483/jfpau.1247634.
JAMA Gülpınar G. TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI. Ankara Ecz. Fak. Derg. 2023;47:601–610.
MLA Gülpınar, Gizem. “TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI”. Journal of Faculty of Pharmacy of Ankara University, vol. 47, no. 2, 2023, pp. 601-10, doi:10.33483/jfpau.1247634.
Vancouver Gülpınar G. TOPLUM ECZACILARININ TAKVİYE EDİCİ GIDA VE BİTKİSEL İÇERİKLİ ÜRÜN PAZARLAMA VE SATIŞINDA SOSYAL MEDYA FİKİR LİDERLERİ (INFLUENCER) KULLANIMINA BAKIŞLARI. Ankara Ecz. Fak. Derg. 2023;47(2):601-10.

Kapsam ve Amaç

Ankara Üniversitesi Eczacılık Fakültesi Dergisi, açık erişim, hakemli bir dergi olup Türkçe veya İngilizce olarak farmasötik bilimler alanındaki önemli gelişmeleri içeren orijinal araştırmalar, derlemeler ve kısa bildiriler için uluslararası bir yayım ortamıdır. Bilimsel toplantılarda sunulan bildiriler supleman özel sayısı olarak dergide yayımlanabilir. Ayrıca, tüm farmasötik alandaki gelecek ve önceki ulusal ve uluslararası bilimsel toplantılar ile sosyal aktiviteleri içerir.