Public Hospital Workers' Views on the Process of Switching from the Hospital Information Management System to the e-Health Information System in a Province

Year 2024, Volume: 6 Issue: 2, 143 - 162, 25.12.2024

İbrahim Nokay , Ayşe Nilüfer Özaydın

https://doi.org/10.52675/jhesp.1565870

Abstract

The purpose of this study is to investigate the views, reasons for satisfaction, and difficulties encountered by medical staff members regarding the Hospital Information Management System (HIMS) in state hospitals located in Amasya and its surrounding areas. It also assesses the knowledge and experiences of healthcare professionals with e-Health apps in public hospitals, emphasizing their opinions and recommendations for assistance, training, adaptation, and involvement throughout the integration of these applications into healthcare services. The goal of the study is to better understand how healthcare professionals feel about digital technologies and to provide suggestions for raising the caliber of healthcare services. The Amasya Provincial Health Directorate oversees four facilities where the research was carried out. Following permission by the ethics committee, data gathering was underway on April 22, 2024, with a pilot research carried out in April of the same year. There are 913 healthcare workers in the population, and a minimum sample size of 405 at a 95% confidence interval was found to be appropriate. Using the'stratified, simple random' approach, the sample was selected and split into three strata based on occupational groupings. With a median age of 37, 38.8% of the 405 participants were female. 34.2% of physicians, 33.7% of midwives, nurses, and health officers, and 40.4% of medical secretaries and data entry staff expressed satisfaction when HIMS satisfaction was analyzed. The system's capacity to decrease errors and enhance workflow was one of the primary factors contributing to user satisfaction. Furthermore, 42.7% of individuals worked nights. Compared to other professional groups, physicians utilized e-health applications like e-prescription and e-report more frequently. Physicians were more likely to employ telemedicine than other healthcare professionals, who were less knowledgeable in this field. The study recommends developing training methodologies specific to various professional groups and expanding the use of e-Health applications. The study highlights the need for regular in-service training, a more robust technical infrastructure, and user-friendly interfaces to boost healthcare personnel' satisfaction with e-Health. In summary, this study offers important information for strengthening e-Health and HIMS applications and presents important suggestions for raising the caliber of healthcare services through digital transformation.

Keywords

Hospital Information Management Systems (HIMS), e-Health Applications, Digital Health Transformation

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