A Qualitative Analysis Using Social Listening Method: Turkish Nurses’ Experiences in Coronavirus Disease 2019 Pandemic

Year 2023, , 107 - 112, 23.06.2023

Özlem Çiçek Doğan , Seda Güney Ayşe Beşer

https://doi.org/10.5152/JANHS.2023.22262

Abstract

Objective: This study's objective was to examine the opinions and concerns expressed by nurses on social media platforms to gain a better understanding and illustrate the 2-year pandemic era.

Methods: In this study, tweets posted by nurses between 11 March 2020 and 11 March 2022 were retrieved using Mozdeh software. The data were analysed by content analysis method and the
experiences of nurses during the pandemic period were examined. MAXQDA 2022 software was used for data analysis. Consolidated criteria for reporting qualitative research were followed.

Results: After analyzing tweets from Turkish nurses over a 2-year period, three themes emerged: (i) health issues (psychological and physiological effects), (ii) working conditions and challenges
(staff and equipment shortages, personal rights and financial problems, violence, and administrative discrimination), and (iii) social life (family life, vaccination and adherence to precautionary
measures, and social exclusion).

Conclusion: The content of the tweets highlights the key issues faced by nurses and emphasizes the need for policymakers and authorities to take necessary precautions to address future
pandemics.

Keywords

Coronavirus, experience, qualitative research, nurse, social media

Sosyal Dinleme Yöntemi Kullanılarak Nitel Bir Analiz: Koronavirüs Hastalığı 2019 Pandemisinde Türk Hemşirelerin Deneyimleri

Abstract

Amaç: Bu çalışmanın amacı, sosyal medya platformlarında hemşireler tarafından ifade edilen görüşleri ve endişeleri inceleyerek, 2 yıllık pandemi dönemini daha iyi anlamak ve betimlemektir.

Yöntemler: Bu çalışmada, 11 Mart 2020 ve 11 Mart 2022 tarihleri arasında hemşireler tarafından paylaşılan tweetler Mozdeh yazılımı aracılığıyla elde edilmiştir. Veriler içerik analizi yöntemi
ile analiz edilmiş ve hemşirelerin pandemi sürecindeki deneyimleri incelenmiştir. Veri analizi için MAXQDA 2022 yazılımı kullanılmıştır. Nitel araştırmaların raporlanması için konsolide kriterler
takip edilmiştir.

Bulgular: Türk hemşireler tarafından iki yıl boyunca atılan tweetlerin analiz edilmesinin ardından üç tema ortaya çıkmıştır: (i) sağlık sorunları (psikolojik ve fizyolojik etkiler), (ii) çalışma koşulları ve
zorluklar (personel ve ekipman eksikliği, özlük hakları ve mali sorunlar, şiddet ve idari ayrımcılık) ve (iii) sosyal yaşam (aile yaşamı, aşılama ve önlemlere uyum ve sosyal dışlanma).

Sonuç: Tweet'lerin içeriği, hemşirelerin karşılaştığı temel sorunları vurgulamakta ve politika yapıcıların ve yetkililerin gelecekteki pandemilere karşı gerekli önlemleri alması gerekliliğini
vurgulamaktadır.

Keywords

Koronavirüs, deneyim, nitel araştırma, hemşire, sosyal medya

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