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Enhancing Supply Chain Integration (SCI) with Company (Crew) Resource Management (CRM): A Conceptual Framework Proposition

Year 2023, Volume: 5 Issue: 2, 173 - 189, 26.07.2023

Abstract

To employ company resources more effectively and efficiently, organizations must implement supply chain integration (SCI). A well-integrated supply chain is vital for both good customer service and business success. Companies require crew resource training to enhance crew performance and safety as well as to manage errors, particularly those in the aerospace and medical industries. CRM; it encompasses a range of skills, knowledge, and dispositions like teamwork, leadership, communication, situational awareness, and problem-solving. A new conceptual framework and suggestions for future work with supply chain integration and team resource management are presented as part of this study's goal. This study attempts to present two significant original values: crew resource management was first applied mostly in the aviation industry. There aren't many studies in the literature that apply CRM to enterprises, and none that try to incorporate CRM into the supply chain. On the other hand, firms struggle with internal and external coordination, and team management is one of the most essential components to meet this issue. Better team coordination and an understanding of team member competencies will lead to improved organizational performance. Alternative theories are used for supply chain integration but the most vital feature of CRM that makes it different and important from other theories is its behavioral tendency.

References

  • Abdallah, A.B., Abdullah, M.I. & Mahmoud Saleh, F.I. (2017), “The effect of trust with suppliers on hospital supply chain performance: the mediating role of supplier integration”, Benchmarking: An International Journal, Vol. 24 No. 3, pp. 694-715.
  • Aktaş, H., & Tekarslan, E. (2013), Uçuş ekibi kaynak yönetimi: Pilotların uçuş ekibi kaynak yönetimi tutumları ile kişilik yapıları arasındaki ilişki. Journal of the School of Business Administration, Istanbul University, 42(2), 276-301.
  • Alavosius, M. P., Houmanfar, R. A., Anbro, S. J., Burleigh, K., & Hebein, C. (2017), Leadership and crew resource management in high-reliability organizations: A competency framework for measuring behaviors. Journal of Organizational Behavior Management, 37(2), 142-170.
  • Basnet, C. (2013), The measurement of internal supply chain integration. Management Research Review. Beamon, B. M. (1998), Supply chain design and analysis:: Models and methods. International journal of production economics, 55(3), 281-294.
  • Boehm-Davis, D. A., Holt, R. W., & Seamster, T. L. (2001). Airline resource management programs. In E. Salas, C. A. Bowers, & E. Edens (Eds.), Improving teamwork in organizations: Applications of resource management training (pp. 191–216). Mahwah, NJ: Erlbaum.
  • Butt, A. S. (2016). Personal relationships in supply chains: an agency theory perspective (Doctoral dissertation, Monash University).
  • Carlson, L. A., & Bitsch, V. (2019). Applicability of transaction cost economics to understanding organizational structures in solidarity-based food systems in Germany. Sustainability, 11(4), 1095.
  • Chen, H., Mattioda, D. D., & Daugherty, P. J. (2007). Firm‐wide integration and firm performance. The International Journal of Logistics Management.
  • Cousins, P.D., & Menguc, B. (2006). The implications of socialization and integration in supply chain management. Journal of Operations Management 24 (5), 604–620.
  • Çetingüç, M. (2016). Havacılık ve uzay psikolojisi (Vol. 65). Nobel Akademik Yayıncılık Eğitim Danışmanlık Tic. Ltd. Şti. Dekkers, R., de Boer, R., Gelsomino, L. M., de Goeij, C., Steeman, M., Zhou, Q., ... & Souter, V. (2020).
  • Evaluating theoretical conceptualisations for supply chain and finance integration: a Scottish focus group. International Journal of Production Economics, 220, 107451.
  • Droge, C., Jayaram, J., & Vickery, S.K. (2004). The effects of internal versus external integration practices on time-based performance and overall firm performance. Journal of Operations Management 22 (6), 557–573.
  • Ellinger, A. E., Daugherty, P. J., & Keller, S. B. (2000). The relationship between marketing/logistics interdepartmental integration and performance in US manufacturing firms: an empirical study. Journal of business logistics, 21(1), 1.
  • Epps, H. R., & Levin, P. E. (2015). The TeamSTEPPS approach to safety and quality. Journal of Pediatric Orthopedics, 35(5), S30–S33. doi:10.1097/BPO.0000000000000541.
  • Fawcett, S. E., & Magnan, G. M. (2002). The rhetoric and reality of supply chain integration. International Journal of Physical Distribution & Logistics Management.
  • Fisher, J., Phillips, E., & Mather, J. (2000). Does crew resource management training work?. Air medical journal, 19(4), 137-139.
  • Flin, R., & Martin, L. (2001). Behavioral Markers for Crew Resource Management: A Review of Current Practice. International Journal of Aviation Psychology, 11(1), 95-118. doi:10.1207/S15327108IJAP1101_6.
  • Flin, R., O’Connor, P., Salas, E., Bowers, C. A., & Edens, E. (2001). Applying crew resource management on offshore oil platforms. Improving teamwork in organizations: Applications of resource management training, 217-233.
  • Flin, R., O’Connor, P., & Mearns, K. (2002). Crew resource management: improving team work in high reliability industries. Team performance management: an international journal, 8(3/4), 68-78.
  • Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of operations management, 28(1), 58-71.
  • Flynn, B.B., Koufteros, X. & Lu, G. (2016). “On theory in supply chain uncertainty and its implications for supply chain integration”, Journal of Supply Chain Management, Vol. 52 No. 3, pp. 3-27.
  • Ganbold, O., Matsui, Y. & Rotaru, K. (2021). “Effect of information technology-enabled supply chain integration on firm’s operational performance”, Journal of Enterprise Information Management, Vol.34 No. 3, pp. 948-989.
  • Giménez Thomsen, C., & Ventura, E. (2003). Logistics-production, logistics-marketing and external integration: Their impact on performance. Economics and Business Working Paper, (657).
  • Helmreich, R., Anca, J., & Kanki, B. G. (2010). The future of CRM. In Crew resource management (pp. 493-500). Academic Press.
  • Helmreich, R. L., & Merritt, A. C. (2017). Safety and error management: The role of crew resource management. In Aviation resource management (pp. 107-119). Routledge.
  • Hill, T. (2000). Manufacturing strategy, third edition, Palgrave, New York.
  • Howard, S., Gaba, D., & Fish, K. (1992). Anesthesia crisis resource management training: Teaching anesthesiologists to handle critical incidents. Aviation, Space, and Environmental Medicine, 63(9), 763–770.
  • Huo, B. (2012). The impact of supply chain integration on company performance: an organizational capability perspective. Supply Chain Management: An International Journal.
  • Kanki, B. G., Anca, J., & Chidester, T. R. (2019). Crew resource management: Academic Press. Lautman, L.G., & Gallimore, P.L. (1987). April-June. Control of the crew caused accident: Results ofa 12-operator survey. BoeingCommercial AirplaneCo., Airliner. Seattle. 1-6.
  • Lee, H.-Y., Seo, Y.-J., & Dinwoodie, J. (2016). Supply chain integration and logistics performance: the role of supply chain dynamism. The International Journal of Logistics Management.
  • Leuschner, R., Rogers, D. S., & Charvet, F. F. (2013). A meta‐analysis of supply chain integration and firm performance. Journal of Supply Chain Management, 49(2), 34-57.
  • Liu, X., Qian, C., & Wang, S. (2020). When do 3PLs initiate low-carbon supply chain integration? International Journal of Operations & Production Management.
  • Marshall, D. (2010). Crew Resource Management: From patient safety to high reliability. Denver, CO: Safer Healthcare Partners.
  • Myers, C., & Orndorff, D. (2013). Crew Resource Management: Not Just for Aviators Anymore. Journal of Applied Learning Technology, 3(3).
  • Narasimhan, R., & Kim, S. W. (2002). Effect of supply chain integration on the relationship between diversification and performance: evidence from Japanese and Korean firms. Journal of operations management, 20(3), 303-323.
  • Narasimhan, R. A. DAS. (2001). The Impact of Purchasing Integration and Practices on Manufacturing Performance”, Journal of Operations Management, Vol.19, No.5, ss.593-609.
  • Ordun, G. (2021). Bilgi İşletmelerinde İnsan Davranışı ve Yönetimi. Nobel Yayınevi.
  • Pagell, M. (2004). Understanding the factors that enable and inhibit the integration of operations, purchasing and logistics. Journal of operations management, 22(5), 459-487.
  • Prajogo, D., & Olhager, J. (2012). Supply chain integration and performance: The effects of longterm relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), 514–522. doi:10.1016/j.ijpe.2011.09.001.
  • Romano, P. (2003). Co-ordination and Integration Mechanisms to Manage Logistics Processes Across Supply Networks, Journal of Purchasing and Supply Management, Vol.9, No.3, ss.119-134.
  • Salas, E., Bowers, C. A., & Edens, E. (2001). Improving teamwork in organizations: Applications of resource management training: CRC Press.
  • Salas, E., Prince, C., Bowers, C. A., Stout, R. J., Oser, R. L., & Cannon-Bowers, J. A. (1999). A methodology for enhancing crew resource management training. Human factors, 41(1), 161-172.
  • Shuffler, M. L., DiazGranados, D. & Salas, E. (2011). There’s a science for that: Team development interventions in organizations. Current Directions in Psychological Science, 20, 365-372.
  • Siems, A., Cartron, A., Watson, A., McCarter Jr, R., & Levin, A. (2017). Improving pediatric rapid response team performance through crew resource management training of team leaders. Hospital pediatrics, 7(2), 88-95.
  • Singh, P.J. & Power, D. (2014). Innovative knowledge sharing, supply chain integration and firm performance of Australian manufacturing firms, International Journal ofProduction Research, Vol. 52 No. 21, pp. 6416-6433.
  • Solesvik, M. (2018). The rise and fall of the resource-based view: paradigm shift in strategic management. Journal of new economy, 19(4), 5-18.
  • Stank, T. P., Keller, S. B., & Daugherty, P. J. (2001). Supply chain collaboration and logistical service performance. Journal of business logistics, 22(1), 29-48.
  • Stevens, G. C. (1989). Integrating the supply chain. international Journal of physical distribution & Materials Management.
  • Swanson, D., Goel, L., Francisco, K., & Stock, J. (2018). An analysis of supply chain management research by topic. Supply Chain Management: An International Journal.
  • Tarigan, Z. J. H., Siagian, H., & Jie, F. (2021). Impact of enhanced Enterprise Resource Planning (ERP) on firm performance through green supply chain management. Sustainability, 13(8), 4358.
  • Tian, H., Otchere, S. K., Coffie, C. P., Mensah, I. A., & Baku, R. K. (2021). Supply chain integration, interfirm value co-creation and firm performance nexus in Ghanaian SMEs: mediating roles of stakeholder pressure and innovation capability. Sustainability, 13(4), 2351.
  • United States Federal Aviation Administration (FAA). (2004). Advisory circular: Crew resource management training. Washington, DC: U.S. Dept. of Transportation, Federal Aviation Administration.
  • Wakeman, D., & Langham, J. M. R. (2018). Creating a safer operating room: Groups, team dynamics and crew resource management principles. Seminars in Pediatric Surgery, 27(2), 107-113. doi:10.1053/j.sempedsurg.2018.02.008.
  • Wong, C.W.Y., Sancha, C., & Thomsen, C.G. (2017). A national culture perspective in the efficacy of supply chain integration practices, International Journal of Production Economics,Vol.193 No. 11, pp. 554-565.
  • Yang, Q., Geng, R., & Feng, T. (2020). Does the configuration of macro‐and micro‐institutional environments affect the effectiveness of green supply chain integration? Business Strategy and the Environment, 29(4), 1695-1713.
  • Zeltser, M. V., & Nash, D. B. (2010). Approaching the evidence basis for aviation-derived teamwork training in medicine. American Journal of Medical Quality, 25(1), 13–23. doi:10.1177/1062860609345664.
  • Zhang, C., & Dhaliwal, J. (2009). An investigation of resource-based and institutional theoretic factors in technology adoption for operations and supply chain management. International Journal of Production Economics, 120(1), 252-269.
  • Zhang, C., Gunasekaran, A., & Wang, W. Y. C. (2015). A comprehensive model for supply chain integration. Benchmarking: An International Journal.
  • Zhu, C., Guo, X., & Zou, S. (2022). Impact of information and communications technology alignment on supply chain performance in the Industry 4.0 era: Mediation effect of supply chain integration. Journal of Industrial and Production Engineering, 39(7), 505-520.

Şirket (Ekip) Kaynak Yönetimi (EKY) İle Tedarik Zinciri Entegrasyonunun (TZE) Güçlendirilmesi: Kavramsal Bir Çerçeve Önerisi

Year 2023, Volume: 5 Issue: 2, 173 - 189, 26.07.2023

Abstract

Tedarik zinciri entegrasyonu (TZE), işletmelerin kaynaklarını verimli ve etkili bir şekilde kullanabilmeleri için önem arz etmektedir. İşletme başarısı ve sağlıklı bir müşteri hizmetleri, iyi entegre edilmiş bir tedarik zinciri gerektirir. Özellikle havacılık ve tıp alanındakiler; ekip performansını iyileştirmek, güvenliği arttırmak ve hataları yönetmek için ekip kaynak yönetimi eğitimine ihtiyaç duymaktadır. EKY; iletişim, durumsal farkındalık, liderlik, problem çözme, karar verme ve ekip çalışması gibi çeşitli bilgi, yetenek ve tutumları
içermektedir. Bu araştırmanın temel amacı, tedarik zinciri entegrasyonu ve ekip kaynak yönetimi ile yapılacak çalışmalar için yeni bir kavramsal çerçeve sunmaktır. Bu çalışma, iki yönden literatüre katkı sağlamayı amaçlamaktadır: Ekip kaynak yönetimi ağırlıklı olarak havacılık alanında kullanılmaktadır. EKY' yi işletmelere uygulayan çok az çalışma bulunmakla birlikte, yazarın bilgisi doğrultusunda literatürde EKY' yi tedarik zincirine entegre etmeyi amaçlayan bir çalışmaya rastlanmamıştır. Öte yandan, şirketler, kendi firmaları içinde iç ve dış koordinasyonla mücadele etmektedir ve ekip yönetimi bu zorluğu aşmak için önemli unsurlardan biridir. Ekip üyelerinin yetkinliklerini anlayarak aralarındaki koordinasyonu geliştirmek, daha iyi bir şirket performansıyla sonuçlanacaktır. Tedarik zinciri entegrasyonu için alternatif teoriler kullanılmaktadır, ancak EKY' yi diğer teorilerden farklı ve önemli kılan en hayati özelliği davranışsal eğilimidir.

References

  • Abdallah, A.B., Abdullah, M.I. & Mahmoud Saleh, F.I. (2017), “The effect of trust with suppliers on hospital supply chain performance: the mediating role of supplier integration”, Benchmarking: An International Journal, Vol. 24 No. 3, pp. 694-715.
  • Aktaş, H., & Tekarslan, E. (2013), Uçuş ekibi kaynak yönetimi: Pilotların uçuş ekibi kaynak yönetimi tutumları ile kişilik yapıları arasındaki ilişki. Journal of the School of Business Administration, Istanbul University, 42(2), 276-301.
  • Alavosius, M. P., Houmanfar, R. A., Anbro, S. J., Burleigh, K., & Hebein, C. (2017), Leadership and crew resource management in high-reliability organizations: A competency framework for measuring behaviors. Journal of Organizational Behavior Management, 37(2), 142-170.
  • Basnet, C. (2013), The measurement of internal supply chain integration. Management Research Review. Beamon, B. M. (1998), Supply chain design and analysis:: Models and methods. International journal of production economics, 55(3), 281-294.
  • Boehm-Davis, D. A., Holt, R. W., & Seamster, T. L. (2001). Airline resource management programs. In E. Salas, C. A. Bowers, & E. Edens (Eds.), Improving teamwork in organizations: Applications of resource management training (pp. 191–216). Mahwah, NJ: Erlbaum.
  • Butt, A. S. (2016). Personal relationships in supply chains: an agency theory perspective (Doctoral dissertation, Monash University).
  • Carlson, L. A., & Bitsch, V. (2019). Applicability of transaction cost economics to understanding organizational structures in solidarity-based food systems in Germany. Sustainability, 11(4), 1095.
  • Chen, H., Mattioda, D. D., & Daugherty, P. J. (2007). Firm‐wide integration and firm performance. The International Journal of Logistics Management.
  • Cousins, P.D., & Menguc, B. (2006). The implications of socialization and integration in supply chain management. Journal of Operations Management 24 (5), 604–620.
  • Çetingüç, M. (2016). Havacılık ve uzay psikolojisi (Vol. 65). Nobel Akademik Yayıncılık Eğitim Danışmanlık Tic. Ltd. Şti. Dekkers, R., de Boer, R., Gelsomino, L. M., de Goeij, C., Steeman, M., Zhou, Q., ... & Souter, V. (2020).
  • Evaluating theoretical conceptualisations for supply chain and finance integration: a Scottish focus group. International Journal of Production Economics, 220, 107451.
  • Droge, C., Jayaram, J., & Vickery, S.K. (2004). The effects of internal versus external integration practices on time-based performance and overall firm performance. Journal of Operations Management 22 (6), 557–573.
  • Ellinger, A. E., Daugherty, P. J., & Keller, S. B. (2000). The relationship between marketing/logistics interdepartmental integration and performance in US manufacturing firms: an empirical study. Journal of business logistics, 21(1), 1.
  • Epps, H. R., & Levin, P. E. (2015). The TeamSTEPPS approach to safety and quality. Journal of Pediatric Orthopedics, 35(5), S30–S33. doi:10.1097/BPO.0000000000000541.
  • Fawcett, S. E., & Magnan, G. M. (2002). The rhetoric and reality of supply chain integration. International Journal of Physical Distribution & Logistics Management.
  • Fisher, J., Phillips, E., & Mather, J. (2000). Does crew resource management training work?. Air medical journal, 19(4), 137-139.
  • Flin, R., & Martin, L. (2001). Behavioral Markers for Crew Resource Management: A Review of Current Practice. International Journal of Aviation Psychology, 11(1), 95-118. doi:10.1207/S15327108IJAP1101_6.
  • Flin, R., O’Connor, P., Salas, E., Bowers, C. A., & Edens, E. (2001). Applying crew resource management on offshore oil platforms. Improving teamwork in organizations: Applications of resource management training, 217-233.
  • Flin, R., O’Connor, P., & Mearns, K. (2002). Crew resource management: improving team work in high reliability industries. Team performance management: an international journal, 8(3/4), 68-78.
  • Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of operations management, 28(1), 58-71.
  • Flynn, B.B., Koufteros, X. & Lu, G. (2016). “On theory in supply chain uncertainty and its implications for supply chain integration”, Journal of Supply Chain Management, Vol. 52 No. 3, pp. 3-27.
  • Ganbold, O., Matsui, Y. & Rotaru, K. (2021). “Effect of information technology-enabled supply chain integration on firm’s operational performance”, Journal of Enterprise Information Management, Vol.34 No. 3, pp. 948-989.
  • Giménez Thomsen, C., & Ventura, E. (2003). Logistics-production, logistics-marketing and external integration: Their impact on performance. Economics and Business Working Paper, (657).
  • Helmreich, R., Anca, J., & Kanki, B. G. (2010). The future of CRM. In Crew resource management (pp. 493-500). Academic Press.
  • Helmreich, R. L., & Merritt, A. C. (2017). Safety and error management: The role of crew resource management. In Aviation resource management (pp. 107-119). Routledge.
  • Hill, T. (2000). Manufacturing strategy, third edition, Palgrave, New York.
  • Howard, S., Gaba, D., & Fish, K. (1992). Anesthesia crisis resource management training: Teaching anesthesiologists to handle critical incidents. Aviation, Space, and Environmental Medicine, 63(9), 763–770.
  • Huo, B. (2012). The impact of supply chain integration on company performance: an organizational capability perspective. Supply Chain Management: An International Journal.
  • Kanki, B. G., Anca, J., & Chidester, T. R. (2019). Crew resource management: Academic Press. Lautman, L.G., & Gallimore, P.L. (1987). April-June. Control of the crew caused accident: Results ofa 12-operator survey. BoeingCommercial AirplaneCo., Airliner. Seattle. 1-6.
  • Lee, H.-Y., Seo, Y.-J., & Dinwoodie, J. (2016). Supply chain integration and logistics performance: the role of supply chain dynamism. The International Journal of Logistics Management.
  • Leuschner, R., Rogers, D. S., & Charvet, F. F. (2013). A meta‐analysis of supply chain integration and firm performance. Journal of Supply Chain Management, 49(2), 34-57.
  • Liu, X., Qian, C., & Wang, S. (2020). When do 3PLs initiate low-carbon supply chain integration? International Journal of Operations & Production Management.
  • Marshall, D. (2010). Crew Resource Management: From patient safety to high reliability. Denver, CO: Safer Healthcare Partners.
  • Myers, C., & Orndorff, D. (2013). Crew Resource Management: Not Just for Aviators Anymore. Journal of Applied Learning Technology, 3(3).
  • Narasimhan, R., & Kim, S. W. (2002). Effect of supply chain integration on the relationship between diversification and performance: evidence from Japanese and Korean firms. Journal of operations management, 20(3), 303-323.
  • Narasimhan, R. A. DAS. (2001). The Impact of Purchasing Integration and Practices on Manufacturing Performance”, Journal of Operations Management, Vol.19, No.5, ss.593-609.
  • Ordun, G. (2021). Bilgi İşletmelerinde İnsan Davranışı ve Yönetimi. Nobel Yayınevi.
  • Pagell, M. (2004). Understanding the factors that enable and inhibit the integration of operations, purchasing and logistics. Journal of operations management, 22(5), 459-487.
  • Prajogo, D., & Olhager, J. (2012). Supply chain integration and performance: The effects of longterm relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), 514–522. doi:10.1016/j.ijpe.2011.09.001.
  • Romano, P. (2003). Co-ordination and Integration Mechanisms to Manage Logistics Processes Across Supply Networks, Journal of Purchasing and Supply Management, Vol.9, No.3, ss.119-134.
  • Salas, E., Bowers, C. A., & Edens, E. (2001). Improving teamwork in organizations: Applications of resource management training: CRC Press.
  • Salas, E., Prince, C., Bowers, C. A., Stout, R. J., Oser, R. L., & Cannon-Bowers, J. A. (1999). A methodology for enhancing crew resource management training. Human factors, 41(1), 161-172.
  • Shuffler, M. L., DiazGranados, D. & Salas, E. (2011). There’s a science for that: Team development interventions in organizations. Current Directions in Psychological Science, 20, 365-372.
  • Siems, A., Cartron, A., Watson, A., McCarter Jr, R., & Levin, A. (2017). Improving pediatric rapid response team performance through crew resource management training of team leaders. Hospital pediatrics, 7(2), 88-95.
  • Singh, P.J. & Power, D. (2014). Innovative knowledge sharing, supply chain integration and firm performance of Australian manufacturing firms, International Journal ofProduction Research, Vol. 52 No. 21, pp. 6416-6433.
  • Solesvik, M. (2018). The rise and fall of the resource-based view: paradigm shift in strategic management. Journal of new economy, 19(4), 5-18.
  • Stank, T. P., Keller, S. B., & Daugherty, P. J. (2001). Supply chain collaboration and logistical service performance. Journal of business logistics, 22(1), 29-48.
  • Stevens, G. C. (1989). Integrating the supply chain. international Journal of physical distribution & Materials Management.
  • Swanson, D., Goel, L., Francisco, K., & Stock, J. (2018). An analysis of supply chain management research by topic. Supply Chain Management: An International Journal.
  • Tarigan, Z. J. H., Siagian, H., & Jie, F. (2021). Impact of enhanced Enterprise Resource Planning (ERP) on firm performance through green supply chain management. Sustainability, 13(8), 4358.
  • Tian, H., Otchere, S. K., Coffie, C. P., Mensah, I. A., & Baku, R. K. (2021). Supply chain integration, interfirm value co-creation and firm performance nexus in Ghanaian SMEs: mediating roles of stakeholder pressure and innovation capability. Sustainability, 13(4), 2351.
  • United States Federal Aviation Administration (FAA). (2004). Advisory circular: Crew resource management training. Washington, DC: U.S. Dept. of Transportation, Federal Aviation Administration.
  • Wakeman, D., & Langham, J. M. R. (2018). Creating a safer operating room: Groups, team dynamics and crew resource management principles. Seminars in Pediatric Surgery, 27(2), 107-113. doi:10.1053/j.sempedsurg.2018.02.008.
  • Wong, C.W.Y., Sancha, C., & Thomsen, C.G. (2017). A national culture perspective in the efficacy of supply chain integration practices, International Journal of Production Economics,Vol.193 No. 11, pp. 554-565.
  • Yang, Q., Geng, R., & Feng, T. (2020). Does the configuration of macro‐and micro‐institutional environments affect the effectiveness of green supply chain integration? Business Strategy and the Environment, 29(4), 1695-1713.
  • Zeltser, M. V., & Nash, D. B. (2010). Approaching the evidence basis for aviation-derived teamwork training in medicine. American Journal of Medical Quality, 25(1), 13–23. doi:10.1177/1062860609345664.
  • Zhang, C., & Dhaliwal, J. (2009). An investigation of resource-based and institutional theoretic factors in technology adoption for operations and supply chain management. International Journal of Production Economics, 120(1), 252-269.
  • Zhang, C., Gunasekaran, A., & Wang, W. Y. C. (2015). A comprehensive model for supply chain integration. Benchmarking: An International Journal.
  • Zhu, C., Guo, X., & Zou, S. (2022). Impact of information and communications technology alignment on supply chain performance in the Industry 4.0 era: Mediation effect of supply chain integration. Journal of Industrial and Production Engineering, 39(7), 505-520.
There are 59 citations in total.

Details

Primary Language English
Subjects Behaviour-Personality Assessment in Psychology, Strategy, Management and Organisational Behaviour (Other)
Journal Section Derleme Makaleler
Authors

Yasemin Ülker 0000-0003-2390-7142

Early Pub Date July 26, 2023
Publication Date July 26, 2023
Submission Date February 17, 2023
Published in Issue Year 2023 Volume: 5 Issue: 2

Cite

APA Ülker, Y. (2023). Enhancing Supply Chain Integration (SCI) with Company (Crew) Resource Management (CRM): A Conceptual Framework Proposition. Journal of Organizational Behavior Review, 5(2), 173-189.