A review of prominent theories in perceived CSR-employee outcomes link in hospitality literature

Year 2021, Volume: 6 Issue: 2, 99 - 105, 31.12.2021

Erhan Boğan

https://doi.org/10.31822/jomat.2021-6-2-99

Cited By: 4

Abstract

Researchers’ interests to corporate social responsibility (CSR) concept is increasing in tourism and hospitality literature. Thus far, many papers published that examined what, how and when CSR practices provide economic returns including financial performance and various stakeholders’ positive reactions. Although there are many papers related CSR-financial performance, as a critical stakeholder, employees’ reactions to CSR practices are underinvestigated. Current study seeks to extend Boğan’s (2020a) initial research by providing the key tenets of prominent theories that provide a theoretical foundation for researchers interested in investigating employees’ reactions to CSR practices in hospitality industry. These theories include social identity theory, social exchange theory, stakeholder theory, self-determination theory, justice theory and signaling theory. We explicate the underlying psychological processes in CSR-employee outcomes link by drawing arguments from these critical six theories. The study will provide some important theoretical baseline for future researchers whose research interests include perceived CSR-employee outcomes link.

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Keywords

corporate social responsibility, employee outcomes, hospitality literature

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