Research Article

Community pharmacy practice and challenges amid the coronavirus disease-19 pandemic: A survey in southwest Ethiopia

Volume: 25 Number: 6 June 28, 2025
  • Behailu Terefe *
  • Mengist Awoke
  • Dula Dessalegn
  • Girma Mamo
  • Bezie Kebede
  • Temesgen Mulugeta

Community pharmacy practice and challenges amid the coronavirus disease-19 pandemic: A survey in southwest Ethiopia

Abstract

The coronavirus disease-19 (COVID-19) pandemic has challenged and forced the community pharmacies across the world to take various measures to prevent its spread. This survey was conducted to assess the community pharmacy practice and challenges in Ethiopia amid the coronavirus disease-19 pandemic. The survey was conducted involving 67 community pharmacy professionals in Jimma and Mizan-Aman towns in the period from November 25 to December 10, 2020. A checklist was used for the data collection, and descriptive analysis was conducted using SPSS V.22. In this study, druggists were higher in proportion than pharmacists (64.2% vs. 35.8%). Of the stock of the COVID 19 infection protection supplies, facemask was well-stocked (73.1%), whereas most respondents (73.1%) reported no stock of face shields. Practicing a distance of >1 meter from the customers (85.1%) and keeping hand hygiene (83.6%) were among the measures reported to prevent cross-infection. Above two-third of the respondents reported an increase in verbal queries of the COVID-19 information (68.7%). Financial implication (89.6%) and staff cross-infection risk (89.6%) were the major worries reported by the respondents. In this study, some of the sociodemographic information were identified to affect the COVID-19 precautionary measures and challenges. In conclusion, the present study revealed problem with availability of some of the COVID-19 prevention supplies, like face shields (73.1%), requiring effort to avail. An increase in COVID-19 related queries from customers was also reported. The COVID-19 precautionary measures, such as practicing hand hygiene, physical distancing, and others were reported. The reported financial and other challenges of the COVID-19 needs mitigation measures.

Keywords

References

  1. [1] WHO Coronavirus (COVID-19) Dashboard 2021. https://covid19.who.int/, (accessed on 22 May 2021).
  2. [2] Hoti K, Jakupi A, Hetemi D, Raka D, Hughes J, Desselle S. Provision of community pharmacy services during COVID 19 pandemic: a cross sectional study of community pharmacists' experiences with preventative measures and sources of information. Int J Clin Pharm. 2020; 42(4): 1197-1206.
  3. [3] Gregory PAM, Austin Z. COVID-19: How did community pharmacies get through the first wave? Can Pharm J (Ott). 2020; 153(5): 243-251.
  4. [4] Alves da Costa F, Lee V, Leite SN, Murillo MD, Menge T, Antoniou S. Pharmacists reinventing their roles to effectively respond to COVID-19: a global report from the international pharmacists for anticoagulation care taskforce (iPACT). J Pharm Policy Pract. 2020; 13(1): 1-3.
  5. [5] Bukhari N, Rasheed H, Nayyer B, Babar Z-U-D. Pharmacists at the frontline beating the COVID-19 pandemic. J Pharm Policy Pract. 2020; 13(1): 1-4.
  6. [6] Ahmad A, Alkharfy KM, Alrabiah Z, Alhossan A. Saudi Arabia, pharmacists and COVID-19 pandemic. J Pharm Policy Pract. 2020;13: 41.
  7. [7] Bragazzi NL, Mansour M, Bonsignore A, Ciliberti R. The Role of Hospital and Community Pharmacists in the Management of COVID-19: Towards an Expanded Definition of the Roles, Responsibilities, and Duties of the Pharmacist. Pharmacy (Basel, Switzerland). 2020; 8(3): 1-15.
  8. [8] Hamed SH. Community Pharmacy Practice During COVID-19 Pandemic: A Perspective From the Middle East. JQSH. 2020; 3(3): 109-114.

Details

Primary Language

English

Subjects

Clinical Pharmacy and Pharmacy Practice

Journal Section

Research Article

Authors

Behailu Terefe * This is me
Ethiopia

Mengist Awoke This is me
Ethiopia

Dula Dessalegn This is me
Ethiopia

Girma Mamo This is me
Ethiopia

Bezie Kebede This is me
Ethiopia

Temesgen Mulugeta This is me
Ethiopia

Publication Date

June 28, 2025

Submission Date

April 28, 2021

Acceptance Date

November 2, 2021

Published in Issue

Year 2021 Volume: 25 Number: 6

APA
Terefe, B., Awoke, M., Dessalegn, D., Mamo, G., Kebede, B., & Mulugeta, T. (2025). Community pharmacy practice and challenges amid the coronavirus disease-19 pandemic: A survey in southwest Ethiopia. Journal of Research in Pharmacy, 25(6), 890-897. https://izlik.org/JA33DH86JZ
AMA
1.Terefe B, Awoke M, Dessalegn D, Mamo G, Kebede B, Mulugeta T. Community pharmacy practice and challenges amid the coronavirus disease-19 pandemic: A survey in southwest Ethiopia. J. Res. Pharm. 2025;25(6):890-897. https://izlik.org/JA33DH86JZ
Chicago
Terefe, Behailu, Mengist Awoke, Dula Dessalegn, Girma Mamo, Bezie Kebede, and Temesgen Mulugeta. 2025. “Community Pharmacy Practice and Challenges Amid the Coronavirus Disease-19 Pandemic: A Survey in Southwest Ethiopia”. Journal of Research in Pharmacy 25 (6): 890-97. https://izlik.org/JA33DH86JZ.
EndNote
Terefe B, Awoke M, Dessalegn D, Mamo G, Kebede B, Mulugeta T (July 1, 2025) Community pharmacy practice and challenges amid the coronavirus disease-19 pandemic: A survey in southwest Ethiopia. Journal of Research in Pharmacy 25 6 890–897.
IEEE
[1]B. Terefe, M. Awoke, D. Dessalegn, G. Mamo, B. Kebede, and T. Mulugeta, “Community pharmacy practice and challenges amid the coronavirus disease-19 pandemic: A survey in southwest Ethiopia”, J. Res. Pharm., vol. 25, no. 6, pp. 890–897, July 2025, [Online]. Available: https://izlik.org/JA33DH86JZ
ISNAD
Terefe, Behailu - Awoke, Mengist - Dessalegn, Dula - Mamo, Girma - Kebede, Bezie - Mulugeta, Temesgen. “Community Pharmacy Practice and Challenges Amid the Coronavirus Disease-19 Pandemic: A Survey in Southwest Ethiopia”. Journal of Research in Pharmacy 25/6 (July 1, 2025): 890-897. https://izlik.org/JA33DH86JZ.
JAMA
1.Terefe B, Awoke M, Dessalegn D, Mamo G, Kebede B, Mulugeta T. Community pharmacy practice and challenges amid the coronavirus disease-19 pandemic: A survey in southwest Ethiopia. J. Res. Pharm. 2025;25:890–897.
MLA
Terefe, Behailu, et al. “Community Pharmacy Practice and Challenges Amid the Coronavirus Disease-19 Pandemic: A Survey in Southwest Ethiopia”. Journal of Research in Pharmacy, vol. 25, no. 6, July 2025, pp. 890-7, https://izlik.org/JA33DH86JZ.
Vancouver
1.Behailu Terefe, Mengist Awoke, Dula Dessalegn, Girma Mamo, Bezie Kebede, Temesgen Mulugeta. Community pharmacy practice and challenges amid the coronavirus disease-19 pandemic: A survey in southwest Ethiopia. J. Res. Pharm. [Internet]. 2025 Jul. 1;25(6):890-7. Available from: https://izlik.org/JA33DH86JZ