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MÁLAGA: Avrupa Akıllı Turizm Başkenti (2020)

Year 2022, Volume: 5 Issue: 1, 24 - 37, 15.05.2022

Abstract

Avrupa Birliği’nin geleneksel destinasyonlarından birini oluşturan İspanya, 2019 yılı itibariyle gerek uluslararası turist varışları açısından, gerekse uluslararası turizm gelirleri açısından Birleşmiş Milletler Dünya Turizm Örgütü’nün ilk on ülke listesinin ikinci sırasında yer almıştır. İspanya’nın başarılı performansının arkasında, hiç kuşkusuz, turizm alanındaki paradigma değişimine ayak uydurmuş olması yatmaktadır. İspanya’nın Málaga kenti, Avrupa Birliği’nin sürdürülebilir, erişilebilir ve yenilikçi destinasyonları desteklemek üzere açtığı Avrupa Akıllı Turizm Başkentleri (European Capital of Smart Tourism) yarışmasında 2020 yılında birinciliği Hollanda’nın Gothenburg kenti ile birlikte paylaşmıştır. Bu çalışma, Málaga’nın Avrupa Akıllı Turizm Başkentleri arasında sıralanmasında etken olan unsurların derlenmesi ve başarılı uygulamaların paylaşılması amacıyla kaleme alınmıştır. Bu amaç doğrultusunda konuya yönelik yazın özeti verildikten sonra araştırma deseni tanımlanıp, başlıca araştırma bulgularından hareketle politika önerileri geliştirilmiştir.

References

  • Anthapoulos, G. L.; Fitsilis, P. (2010). From Digital to Ubiquitous Cities: Defining a Common Architecture for Urban Development. Researchgate, DOI: 10.1109/IE.2010.61. Source: IEEE Xplore.
  • Ayuntamiento de Málaga (tarih yok). Plan Estratégico Turismo de Málaga 2021-2024. http://s3.malagaturismo.com/files/933/933/plan-estrategico-turismo-2021-2024-def.pdf (erişim tarihi: 15/05/2021).
  • Bleijenbergh, I. (2010). Case Selection. Mills, A.J., Durepos, G., and Wiebe, E. (Yay. haz.). Encyclopedia of Case Study Research, Volumes I and II içinde. (Volume I, s. 61-63). Thousand Oaks, CA: Sage.
  • Buhalis, D. (2000). Marketing the Competitive Destination of Future, Tourism Management, 21(1), 97-116.
  • Buhalis, D. ve Amaranggana, A. (2014). Smart Tourism Destinations, Information and Communication Technologies in Tourism, 553-564. DOI: 10.1007/978-3-319-03973-2_40.
  • Buhalis, D. (2015). Smart Tourism Destinations Enhancing Tourism Experience Through Personalisaiton of Services. ResearchGate, DOI: 10.1007/978-3-319-14343-9_28.
  • Caragliu, A. Del Bo, C. ve Nijkamp, P. (2011). Smart Cities in Europe. Journal of Urban Technology. 18(2), 65-82. DOI: https://doi.org/10.1080/10630732.2011.601117.
  • Chmiliar, L. (2010). Multiple-case Design. Mills, A.J., Durepos, G., and Wiebe, E. (Yay. haz.). Encyclopedia of Case Study Research, Volumes I and II içinde. (Volume II, s. 582-583). Thousand Oaks, CA: Sage.
  • Cohen, B.. (2012). What Exactly is a Smart City? https://www.fastcompany.com/1680538/what-exactly-is-a-smart-city (erişim tarihi: 26/03/2021).
  • Çelik, P. ve Topsakal, Y. (2017). Akıllı Turizm Destinasyonları: Antalya Destinasyonunun Akıllı Turizm Uygulamalarının İncelenmesi. Seyahat ve Otel İşletmeciliği Dergisi, 14(3), 149-166.
  • Çevre ve Şehircilik Bakanlığı. (tarih yok). Ulusal Akıllı Şehir Stratejisi ve Eylem Planı (2020-2023). Ankara.
  • European Parliament (2014). Mapping Smart Cities in the EU. Brussels. http://www.europarl.europa.eu/studies (erişim tarihi: 30/12/2019).
  • European Union (tarih yok a). Competition for the European Capital of Smart Tourism (2019), Brussels.
  • European Union (tarih yok b). Competition for the European Capital of Smart Tourism (2020), Brussels.
  • European Union (2020) Compendium of Best Practices: 2019 & 2020 European Capital of Smart Tourism Competitions, Brussels.
  • Gajdošík, T. (2018). Smart Tourism: Concepts and Insights from Central Europe. Czech Journal of Tourism, 7(1), 25-44. DOI: 10.1515/cjot-2018–0002.
  • Gerring, J. (2007). Case Study Research: Principles and Practices. USA: Cambridge University Press.
  • Giffinger, R., Kramar, H., Kalasek, R., Pichler-Milanović, N. ve Meijers, E. (October 2007). Smart Cities: Ranking of European Medium Sized Cities. Center of Regional Science, Viena UT. http://www.smart-cities.eu/download/smart_cities_final_report.pdf (erişim tarihi: 30/12/2019).
  • Işık, S., Çelik Çaylak, P., Topsakal, Y., Mehter Aykın, S. ve Yüzbaşıoğlu, N. (2019). Turizm 4.0. Ed.: Erdem, Ş. ve Sekreter, S. Endüstri 4.0, ATSO, Antalya, ss. 129-174.
  • Jasrotia, A. ve Gangotia, A. (2018). Smart Cities to Smart Tourism Destinations: A Review Paper. Journal of Tourism Inteligence and Smartness, 1(1), 47-56.
  • Longman, (1986). Smart. Dictionary of Contemporary English, England.
  • Mehter Aykın, S. ve Kahraman, E. (2018). Sürdürülebilir Turizme Siyaset Engeli: Türkiye ve Hollanda İlişkileri Örneği. International Journal of Turkic World Tourism Studies, 3(1), 126-140.
  • Mehter Aykın, S. (2021). Avrupa Birliği’nin Turizm Politikası Çerçevesinde Avrupa Akıllı Turizm Başkentleri. Journal of Tourism Intelligence and Smartness, 4(1), 1-18.
  • Mehter Aykın, S. (Haziran 2021). MÁLAGA: Avrupa Akıllı Turizm Başkenti (2020), Turizmde Geleceği Anlamak: Akıllı Turizm, Hazırlıklar ve Çözümler Kongresi (25-27 Haziran 2021), s. 103-125, Kapadokya Üniversitesi, Nevşehir, Türkiye.
  • Mortensen, J., Rohde, F. J., Kristiansen, K. R., Kantrup-Clausen, M. ve Lubanski, M. (tarih yok). Danish Smart Cities: Sustainable Living in an Urban World. Copenhagen Cleantech Clusters.
  • Nam, T. ve Prado, T. A. (June 2011). Conceptualizing Smart City with Dimensions of Technology, People, and Institutions. ResearchGate DOI: 10.1145/2037556.2037602.
  • OECD (2018). Tourism Trends and Policies (2018), Paris. https://www.oecd-ilibrary.org/docserver/tour-2018-en.pdf?expires=1621369756&id=id&accname=guest&checksum=87F71BA04385F628E0748AB510209DD7 (erişim tarihi: 15/05/2021).
  • OECD (2020). Tourism Trends and Policies (2020), Paris. https://www.oecd-ilibrary.org/sites/6b47b985-en/1/3/4/31/index.html?itemId=/content/publication/6b47b985-en&_csp_=a806bfa96e09b9351b58695070b6c960&itemIGO=oecd&itemContentType=book#section-d1e8563 (erişim tarihi: 22/03/2022).
  • Russo, F., Rindon, C. ve Panuccio, P. (September 2014). The Definition of Smart City at an EU Level. ResearchGate, DOI: 10.2495/SC140832.
  • Schaffer, H., Komninos, N., Pallot, M. ve Trousse, B. (May 2011). Smart Cities and the Future Internet: Towards Cooperation Framworks for Open Innovation. ResearchGate, DOI: 10.1007/978-3-642-20898-0_31.
  • Tran, H. M., Huertas, A. ve Moreno, A. (2017). (SA)6: A new framework for the analysis of smart tourism destinations. A comparative case study of two spanish destinations. Actas del Seminario Internacional Destinos Turísticos Inteligentes: nuevos horizontes en la investigación y gestión del turismo, Universidad de Alicante, 26 y 27 de octubre de 2017, DOI: 10.14198/Destinos-Turisticos-Inteligentes.2017.09.
  • UNCTAD (2013). Sustainable Tourism: Contribution to Economic Growth and Sustainable Development, Geneva. https://unctad.org/system/files/official-document/ciem5d2_en.pdf (erişim tarihi: 15/05/2021).
  • UNEP & UNWTO (2005). Making Tourism More Sustainable – A Guide for Policy Makers. www.unep.fr/shared/publications/pdf/DTIx0592xPA-TourismPolicyEN.pdf (erişim tarihi: 15/05/2021).
  • UNWTO (2020). International Tourism Highlights (2020), Madrid. https://www.e-unwto.org/doi/book/10.18111/9789284422456 (erişim tarihi: 15/05/2021).
  • Washbound, D.; Sindhu, U. (February 11, 2010). “Helping CIOs Understand “Smart City” Initiatives”, Forrester Research Inc. https://s3-us-west-2.amazonaws.com/itworldcanada/archive/Themes/Hubs/Brainstorm/forrester_help_cios_smart_city.pdf (erişim tarihi: 15/05/2021).
  • Yıldırım, A. ve Şimşek, H. (1999). Sosyal Bilimlerde Nitel Araştırma Yöntemleri. 10. Baskı. Ankara: Şeçkin Yayınevi.

MÁLAGA: European Capital of Smart Tourism (2020)

Year 2022, Volume: 5 Issue: 1, 24 - 37, 15.05.2022

Abstract

Having been one of the traditional destinations of the European Union, Spain was ranked in the second row of the top ten list of the United Nations World Tourism Organisation in terms of international tourist arrivals and international tourism receipts as of 2019. Obviously, the successful performance of Spain lays in its adaptation to the paradigm shift in the field of tourism. The city of Málaga in Spain was awarded the European Capital of Smart Tourism (2020) prize together with the city of Gotheburg in the Netherlands at the competition organized by the European Union in order to support the sustainable, accessible and innovative destinations. This paper aims at compiling the aspects leading Málaga to be enumerated as the European Capital of Smart Tourism and sharing the best practices. To this end, after providing a summary of the literature on the topic, the research pattern is defined, and policy recommendations based on the findings of the research are developed.

References

  • Anthapoulos, G. L.; Fitsilis, P. (2010). From Digital to Ubiquitous Cities: Defining a Common Architecture for Urban Development. Researchgate, DOI: 10.1109/IE.2010.61. Source: IEEE Xplore.
  • Ayuntamiento de Málaga (tarih yok). Plan Estratégico Turismo de Málaga 2021-2024. http://s3.malagaturismo.com/files/933/933/plan-estrategico-turismo-2021-2024-def.pdf (erişim tarihi: 15/05/2021).
  • Bleijenbergh, I. (2010). Case Selection. Mills, A.J., Durepos, G., and Wiebe, E. (Yay. haz.). Encyclopedia of Case Study Research, Volumes I and II içinde. (Volume I, s. 61-63). Thousand Oaks, CA: Sage.
  • Buhalis, D. (2000). Marketing the Competitive Destination of Future, Tourism Management, 21(1), 97-116.
  • Buhalis, D. ve Amaranggana, A. (2014). Smart Tourism Destinations, Information and Communication Technologies in Tourism, 553-564. DOI: 10.1007/978-3-319-03973-2_40.
  • Buhalis, D. (2015). Smart Tourism Destinations Enhancing Tourism Experience Through Personalisaiton of Services. ResearchGate, DOI: 10.1007/978-3-319-14343-9_28.
  • Caragliu, A. Del Bo, C. ve Nijkamp, P. (2011). Smart Cities in Europe. Journal of Urban Technology. 18(2), 65-82. DOI: https://doi.org/10.1080/10630732.2011.601117.
  • Chmiliar, L. (2010). Multiple-case Design. Mills, A.J., Durepos, G., and Wiebe, E. (Yay. haz.). Encyclopedia of Case Study Research, Volumes I and II içinde. (Volume II, s. 582-583). Thousand Oaks, CA: Sage.
  • Cohen, B.. (2012). What Exactly is a Smart City? https://www.fastcompany.com/1680538/what-exactly-is-a-smart-city (erişim tarihi: 26/03/2021).
  • Çelik, P. ve Topsakal, Y. (2017). Akıllı Turizm Destinasyonları: Antalya Destinasyonunun Akıllı Turizm Uygulamalarının İncelenmesi. Seyahat ve Otel İşletmeciliği Dergisi, 14(3), 149-166.
  • Çevre ve Şehircilik Bakanlığı. (tarih yok). Ulusal Akıllı Şehir Stratejisi ve Eylem Planı (2020-2023). Ankara.
  • European Parliament (2014). Mapping Smart Cities in the EU. Brussels. http://www.europarl.europa.eu/studies (erişim tarihi: 30/12/2019).
  • European Union (tarih yok a). Competition for the European Capital of Smart Tourism (2019), Brussels.
  • European Union (tarih yok b). Competition for the European Capital of Smart Tourism (2020), Brussels.
  • European Union (2020) Compendium of Best Practices: 2019 & 2020 European Capital of Smart Tourism Competitions, Brussels.
  • Gajdošík, T. (2018). Smart Tourism: Concepts and Insights from Central Europe. Czech Journal of Tourism, 7(1), 25-44. DOI: 10.1515/cjot-2018–0002.
  • Gerring, J. (2007). Case Study Research: Principles and Practices. USA: Cambridge University Press.
  • Giffinger, R., Kramar, H., Kalasek, R., Pichler-Milanović, N. ve Meijers, E. (October 2007). Smart Cities: Ranking of European Medium Sized Cities. Center of Regional Science, Viena UT. http://www.smart-cities.eu/download/smart_cities_final_report.pdf (erişim tarihi: 30/12/2019).
  • Işık, S., Çelik Çaylak, P., Topsakal, Y., Mehter Aykın, S. ve Yüzbaşıoğlu, N. (2019). Turizm 4.0. Ed.: Erdem, Ş. ve Sekreter, S. Endüstri 4.0, ATSO, Antalya, ss. 129-174.
  • Jasrotia, A. ve Gangotia, A. (2018). Smart Cities to Smart Tourism Destinations: A Review Paper. Journal of Tourism Inteligence and Smartness, 1(1), 47-56.
  • Longman, (1986). Smart. Dictionary of Contemporary English, England.
  • Mehter Aykın, S. ve Kahraman, E. (2018). Sürdürülebilir Turizme Siyaset Engeli: Türkiye ve Hollanda İlişkileri Örneği. International Journal of Turkic World Tourism Studies, 3(1), 126-140.
  • Mehter Aykın, S. (2021). Avrupa Birliği’nin Turizm Politikası Çerçevesinde Avrupa Akıllı Turizm Başkentleri. Journal of Tourism Intelligence and Smartness, 4(1), 1-18.
  • Mehter Aykın, S. (Haziran 2021). MÁLAGA: Avrupa Akıllı Turizm Başkenti (2020), Turizmde Geleceği Anlamak: Akıllı Turizm, Hazırlıklar ve Çözümler Kongresi (25-27 Haziran 2021), s. 103-125, Kapadokya Üniversitesi, Nevşehir, Türkiye.
  • Mortensen, J., Rohde, F. J., Kristiansen, K. R., Kantrup-Clausen, M. ve Lubanski, M. (tarih yok). Danish Smart Cities: Sustainable Living in an Urban World. Copenhagen Cleantech Clusters.
  • Nam, T. ve Prado, T. A. (June 2011). Conceptualizing Smart City with Dimensions of Technology, People, and Institutions. ResearchGate DOI: 10.1145/2037556.2037602.
  • OECD (2018). Tourism Trends and Policies (2018), Paris. https://www.oecd-ilibrary.org/docserver/tour-2018-en.pdf?expires=1621369756&id=id&accname=guest&checksum=87F71BA04385F628E0748AB510209DD7 (erişim tarihi: 15/05/2021).
  • OECD (2020). Tourism Trends and Policies (2020), Paris. https://www.oecd-ilibrary.org/sites/6b47b985-en/1/3/4/31/index.html?itemId=/content/publication/6b47b985-en&_csp_=a806bfa96e09b9351b58695070b6c960&itemIGO=oecd&itemContentType=book#section-d1e8563 (erişim tarihi: 22/03/2022).
  • Russo, F., Rindon, C. ve Panuccio, P. (September 2014). The Definition of Smart City at an EU Level. ResearchGate, DOI: 10.2495/SC140832.
  • Schaffer, H., Komninos, N., Pallot, M. ve Trousse, B. (May 2011). Smart Cities and the Future Internet: Towards Cooperation Framworks for Open Innovation. ResearchGate, DOI: 10.1007/978-3-642-20898-0_31.
  • Tran, H. M., Huertas, A. ve Moreno, A. (2017). (SA)6: A new framework for the analysis of smart tourism destinations. A comparative case study of two spanish destinations. Actas del Seminario Internacional Destinos Turísticos Inteligentes: nuevos horizontes en la investigación y gestión del turismo, Universidad de Alicante, 26 y 27 de octubre de 2017, DOI: 10.14198/Destinos-Turisticos-Inteligentes.2017.09.
  • UNCTAD (2013). Sustainable Tourism: Contribution to Economic Growth and Sustainable Development, Geneva. https://unctad.org/system/files/official-document/ciem5d2_en.pdf (erişim tarihi: 15/05/2021).
  • UNEP & UNWTO (2005). Making Tourism More Sustainable – A Guide for Policy Makers. www.unep.fr/shared/publications/pdf/DTIx0592xPA-TourismPolicyEN.pdf (erişim tarihi: 15/05/2021).
  • UNWTO (2020). International Tourism Highlights (2020), Madrid. https://www.e-unwto.org/doi/book/10.18111/9789284422456 (erişim tarihi: 15/05/2021).
  • Washbound, D.; Sindhu, U. (February 11, 2010). “Helping CIOs Understand “Smart City” Initiatives”, Forrester Research Inc. https://s3-us-west-2.amazonaws.com/itworldcanada/archive/Themes/Hubs/Brainstorm/forrester_help_cios_smart_city.pdf (erişim tarihi: 15/05/2021).
  • Yıldırım, A. ve Şimşek, H. (1999). Sosyal Bilimlerde Nitel Araştırma Yöntemleri. 10. Baskı. Ankara: Şeçkin Yayınevi.
There are 36 citations in total.

Details

Primary Language Turkish
Subjects Tourism (Other)
Journal Section Articles
Authors

Sibel Mehter Aykın 0000-0002-8646-0416

Publication Date May 15, 2022
Submission Date February 4, 2022
Published in Issue Year 2022 Volume: 5 Issue: 1

Cite

APA Mehter Aykın, S. (2022). MÁLAGA: Avrupa Akıllı Turizm Başkenti (2020). Journal of Tourism Intelligence and Smartness, 5(1), 24-37.