Impact, benefits and challenges of IoT for Logistics and Supply Chain Management

Abstract

Smooth flow, integrity, and traceability of the processes in supply chain (SC) and logistics management is vital for Supply Chain Management (SCM). Companies are looking for and utilizing new technological applications for end-to-end management of the entire set of SC processes and assets to ensure on-line and real-time monitoring across processes and partners. Therefore, this article comprehensively addresses the role and impact of the Internet of Things (IoT) on SCM via a comprehensive literature review. The applications of the IoT term in the SC are examined in detail, and its benefits and challenges are discussed from SCM perspective. The findings reveal the dramatic impact that IoT has on SC processes as one of the most essential technologies of the twenty-first century.

Keywords

• IoT (Internet of Things)
• SCM (Supply Chain Management)
• e-logistics
• benefits
• challenges

References

1. References Abdel-Basset, M., Manogaran, G., & Mohamed, M. 2018. ‘’Internet of Things (IoT) and its impact on supply chain: A framework for building smart, secure, and efficient systems.’’ Future Generation Computer Systems, 86, 614-628. doi: 10.1016/j.future.2018.04.051.
2. Abdel-Basset, M., Nabeeh, N. A., El-Ghareeb, H. A., & Aboelfetouh, A. 2020. ''Utilising neutrosophic theory to solve transition difficulties of IoT-based enterprises.'' Enterprise Information Systems, 14(9-10), 1304-1324. doi: 10.1080/17517575.2019.1633690.
3. Alaba, F. A., Othman, M., Hashem, I. A. T., & Alotaibi, F. 2017.'' Internet of Things security: A survey.'' Journal of Network and Computer Applications, 88, 10-28. doi: 10./j.jnca.2017.04.002.
4. Almomani, I. M., Alkhalil, N. Y., Ahmad, E. M., & Jodeh, R. M. 2011. ''Ubiquitous GPS vehicle tracking and management system.'' In 2011 IEEE Jordan Conference on Applied Electrical Engineering and Computing Technologies (AEECT), 1-6, IEEE doi: 10.1109/AEECT.2011.6132526.
5. Alrifaie, M. F., Harum, N., Othman, M. F., Roslan, I., & Shyaa, M. A. 2018. ''Vehicle Detection and Tracking System IoT based: A Review.'' International Research Journal of Engineering and Technology (IRJET), 1237-1241. Available at: https://www.researchgate.net/publication/328268931_Vehicle_Detection_and_Tracking_System_IoT_based_A_Review
6. Anirudh, A., Pandey, V. K., Sodhi, J. S., & Bagga, T. 2017. ''Next generation Indian campuses going SMART.'' International Journal of Applied Business and Economic Research, 15(21), 385-398. Available at: https://www.researchgate.net/publication/322338728_Next_generation_indian_campuses_going_SMART.
7. Aryal, A., Liao, Y., Nattuthurai, P., & Li, B. 2018. ''The emerging big data analytics and IoT in supply chain management: a systematic review.'' Supply Chain Management: An International Journal, 1-17. doi: 10.1108/SCM-03-2018-0149.
8. Atzori, L., Iera, A., & Morabito, G. 2010. ''The internet of things: A survey.'' Computer networks, 54(15), 2787-2805. doi: 10.1016/j.comnet.2010.05.010.

9. Awolusi, I., Nnaji, C., Marks, E., & Hallowell, M. 2019. ''Enhancing construction safety monitoring through the application of internet of things and wearable sensing devices: A review.'' Computing in civil engineering 2019: Data, sensing, and analytics, 530-538. doi: 10.1061/9780784482438.067
10. Balestrini, M., Diez, T., Marshall, P., Gluhak, A., & Rogers, Y. 2015. ''IoT community technologies: leaving users to their own devices or orchestration of engagement?'' EAI Endorsed Transactions on Internet of Things, 1(1). doi: 10.4108/eai.26-10-2015.150601.
11. Banafa, A. 2017. ''Three Major Challenges Facing IoT''. IEEE Internet of Things available at: https://iot.ieee.org/newsletter/march-2017/three-major-challenges-facing-iot.html (Accessed on 14 March 2021).
12. Banker, S. 2014. ''Warehouse Control in the Age of the Internet of Things.'' Supply Chain Management Review available at : https://www.scmr.com/article/warehouse_control_in_the_age_of_the_internet_of_things (Accessed on 1 May 2021).
13. Bao, F., Chen, I.-R., & Guo, J. 2013. ''Scalable, Adaptive and Survivable Trust Management for community of interest based Internet of Things systems.'' 2013 IEEE Eleventh International Symposium on Autonomous Decentralized Systems (ISADS), 1-7. IEEE, Mexico. doi: 10.1109/ISADS.2013.6513398.
14. Ben-Daya, M., Hassini, E., & Bahroun, Z. 2019. ''Internet of things and supply chain management: a literature review.'' International Journal of Production Research, 57(15-16), 4719-4742. doi: 10.1080/00207543.2017.1402140
15. Bogataj, D., Bogataj, M., & Hudoklin, D. 2017. ''Mitigating risks of perishable products in the cyber-physical systems based on the extended MRP model.'' International Journal of Production Economics, 193, 51-62. doi: 10.1016/j.ijpe.2017.06.028.
16. Boyes, H., Hallaq, B., Cunningham, J., & Watson, T. 2018. ''The industrial internet of things (IIoT): An analysis framework.'' Computers in industry, 101, 1-12. doi: 10.1016/j.compind.2018.04.015.
17. Chen, Y., Sun, W., Zhang, N., Zheng, Q., Lou, W., & Hou, Y. T. 2018. ''Towards efficient fine-grained access control and trustworthy data processing for remote monitoring services in IoT.'' IEEE Transactions on Information Forensics and Security, 14(7), 1830-1842. doi: 10.1109/TIFS.2018.2885287.
18. Chopra, A. 2020.'' Paradigm shift and challenges in IoT security.'' In Journal of Physics: Conference Series, 012083. IOP Publishing. doi: 10.1088/1742-6596/1432/1/012083
19. Clement, S. J., McKee, D. W., & Xu, J. 2017. ''Service-Oriented Reference Architecture for Smart Cities.'' 11th IEEE International Symposium on Service-Oriented System Engineering (SOSE 2017) , 81-85. IEEE, California. doi: 10.1109/SOSE.2017.29.
20. Curtin, J., Kauffman, R. J., & Riggins, F. J. 2007. ''Making the ‘MOST’ Out of RFID Technology: A Research Agenda for the study of the adoption, usage and impact of RFID.'' Information Technology and Management, 87-110. doi: 10.1007/s10799-007-0010-1.
21. Dasaklis, T., & Casino, F. 2019.'' Improving Vendor-managed Inventory Strategy Based on Internet of Things (IoT) Applications and Blockchain Technology.'' 2019 IEEE International Conference on Blockchain and Cryptocurrency (ICBC), 50-55. IEEE, Seoul, Korea. doi: 10.1109/BLOC.2019.8751478.
22. Datta, S. P. A. 2016. ''Retail medicine in an Era of IoT and medical errors in the age of ubiquitous Connectivity.'' Journal of Innovation Management, 4(3), 3-6. doi: 10.24840/2183-0606_004.003_0002.
23. De Vass, T., Shee, H., & Miah, S. J. 2021. ''Iot in supply chain management: a narrative on retail sector sustainability.'' International Journal of Logistics Research and Applications, 24(6), 605-624. doi: 10.1080/13675567.2020.1787970.
24. DHL. 2017. ''DHL and HUAWEI Accelerate inbound-to-manufacturing logistics with internet of things solution.'' DHL available at: https://www.dhl.com/global-en/home/press/press-archive/2017/dhl-and-huawei-accelerate-inbound-to-manufacturing-logistics.html (Accessed on 9 June 2021).
25. Dutt, A. 2019. '' Creating Smart Warehouses with IoT Enabled Devices.'' Oodles ERP available at: https://erpsolutions.oodles.io/blog/iot-enabled-warehouses/ (Accessed on 18 November 2021).
26. Ellis, S., Morris, H. D., & Santagate, J. 2015.'' IoT-enabled analytic applications revolutionize supply chain planning and execution.'' International Data Corporation (IDC) White Paper, 13. Available at: http://www.sensifyinc.com/wp-content/uploads/2016/05/IDC-IoT-enabled-analytics-applications_final.pdf
27. Erkan, B. 2014. ''The importance and determinants of logistics performance of selected countries.'' Journal of Emerging Issues in Economics, Finance and Banking, 3(6), 1237-1254. Available at: https://www.academia.edu/8111508/The_Importance_and_Determinants_of_Logistics_Performance_of_Selected_Countries
28. Farahani, P., Meier, C., & Wilke, J. 2017. ''Digital supply chain management agenda for the automotive supplier industry.'' In Shaping the digital enterprise, 157-172. Springer, Cham. doi: 10.1007/978-3-319-40967-2_8.
29. Fernández-Caramés, T. M., Blanco-Novoa, O., Froiz-Míguez, I., & Fraga-Lamas, P. 2019. ''Towards an autonomous industry 4.0 warehouse: A UAV and blockchain-based system for inventory and traceability applications in big data-driven supply chain management.'' Sensors, 19(10), 2394. doi: 10.3390/s19102394.
30. Gerber, A., & Kansal, S. 2020. ''Top 10 IoT security challenges.'' IBM available at: https://developer.ibm.com/technologies/iot/articles/iot-top-10-iot-security-challenges (Accessed on 17 May 2021).
31. Giannakourou, M. C., & Taoukis, P. S. 2003. ''Application of a TTI‐based distribution management system for quality optimization of frozen vegetables at the consumer end.'' Journal of food science, 68(1), 201-209. doi: 10.1111/j.1365-2621.2003.tb14140.x.
32. Gottge, S., Menzel, T., & Forslund, H. 2020. ''Industry 4.0 technologies in the purchasing process.'' Industrial Management & Data Systems, 730-748. doi: 10.1108/IMDS-05-2019-0304.
33. Govinda, K., & Saravanaguru, R. A. 2016. ''Review on IOT technologies.'' International Journal of Applied Engineering Research, 11(4), 2848-2853. Available at: https://www.academia.edu/36497315/Internet_of_Things_Applications_and_Challenges_in_Technology_and_Standardization?from=cover_page
34. Grawe, S. J. 2009. ''Logistics innovation: A literature-based conceptual framework.'' The International Journal of Logistics Management, 360-377. doi: 10.1108/09574090911002823.
35. Gupta, A., Christie, R., & Manjula, R. 2017. ''Scalability in Internet of Things: Features, Techniques and Research Challenges.'' International Journal of Computational Intelligence Research, 13(7), 1617-1627. Available at: http://www.ripublication.com/ijcir17/ijcirv13n7_06.pdf
36. Haddud, A., DeSouza, A., Khare, A., & Lee, H. 2017. Examining potential benefits and challenges associated with the Internet of Things integration in supply chains. Journal of Manufacturing Technology Management, 6. doi: 10.1108/JMTM-05-2017-0094.
37. Haghi, M., Thurow, K., & Stoll, R. 2017. ''Wearable devices in medical internet of things: scientific research and commercially available devices.'' Healthcare informatics research, 23(1), 4-15. doi: 10.4258/hir.2017.23.1.4.
38. Hero, F. 2021. ''Industrial IoT Is Key to a Resilient Supply Chain.'' SAP available at: https://news.sap.com/2021/04/iiot-resilient-supply-chain-of-the-future/ (Accessed on 15 April 2021)
39. Hickins, M. 2012. ''Union Pacific Using Predictive Software to Reduce Train Derailments.'' The Wall Street Journal available at: https://www.wsj.com/articles/BL-CIOB-102 (Accessed on 2 April 2021).
40. Hu, C., Bao, W., Wang, D., Qian, Y., Zheng, M., & Wang, S. 2018.'' sTube+ An IoT Communication Sharing Architecture for Smart After-sales Maintenance in Buildings.'' ACM Transactions on Sensor Networks (TOSN), 14(3-4), 1-29. doi: 10.1145/3274283.
41. Jayaram, A. 2017. ''An IIoT quality global enterprise inventory management model for automation and demand forecasting based on cloud.'' 2017 International Conference on Computing, Communication and Automation (ICCCA) , 1258-1263. IEEE, Uttar Pradesh. doi: 10.1109/CCAA.2017.8230011.
42. Keary, M. 2016. ''The Internet of Things (The MIT Press Essential Knowledge Series).'' Online Information Review. doi: 10.1108/OIR-03-2016-0080.
43. Khan, R., Khan, S. U., Zaheer, R., & Khan, S. 2012. ''Future Internet: The Internet of Things Architecture, Possible Applications and Key Challenges.'' 2012 10th International Conference on Frontiers of Information Technology ,4. IEEE, Islamabad, Pakistan. doi: 10.1109/FIT.2012.53.
44. Koley, S., & Ghosal, P. 2015. ''Addressing Hardware Security Challenges in Internet of Things: Recent Trends and Possible Solutions.'' 2015 IEEE 12th Intl Conf on Ubiquitous Intelligence and Computing and 2015 IEEE 12th Intl Conf on Autonomic and Trusted Computing and 2015 IEEE 15th Intl Conf on Scalable Computing and Communications and Its Associated Workshops (UIC-ATC-ScalCom). IEEE, Beijing, China. doi: 10.1109/UIC-ATC-ScalCom-CBDCom-IoP.2015.105.
45. Koomey, J. G., Matthews, H. S., & Williams, E. 2013. ''Smart Everything: Will Intelligent Systems Reduce Resource Use?'' Annual Reviews available at: https://www.annualreviews.org/doi/10.1146/annurev-environ-021512-110549 (Accessed on 20 July 2021).
46. Lacey, M., Lisachuk, H., Giannopoulos, A., & Ogura, A. 2015. ''IoT opportunities in transport and logistics.'' Deloitte available at: https://www2.deloitte.com/tr/en/pages/technology-media-and-telecommunications/articles/internet-of-things-iot-in-shipping-industry.html
47. Lee, H. 2019. ''Effective Dynamic Control Strategy of a Key Supplier with Multiple Downstream Manufacturers Using Industrial Internet of Things and Cloud System.'' Processes, 7(3), 172. doi: 10.3390/pr7030172.
48. Li, D. 2016. ''Perspective for smart factory in petrochemical industry.'' Computers & Chemical Engineering, 91, 136-148. doi: 10.1016/j.compchemeng.2016.03.006.
49. Li, Z., Shahidehpour, M., & Liu, X. 2018. ''Cyber-secure decentralized energy management for IoT-enabled active distribution networks.'' Journal of Modern Power Systems and Clean Energy, 6(5), 900-917.doi: 10.1007/s40565-018-0425-1.
50. Liu, S., Zhang, G., & Wang, L. 2018.'' IoT-enabled dynamic optimisation for sustainable reverse logistics.'' Procedia CIRP, 69, 662-667. doi: 10.1016/j.procir.2017.11.088.
51. Macaulay, a., Buckalew, L., & Chung, G. 2015. ''Internet of Things in Logistics: A collaborative report by DHL and Cisco on implications and use cases for the logistics industry.'' DHL Trend Research and Cisco Consulting Services available at: https://www.dhl.com/content/dam/dhl/global/core/documents/pdf/glo-core-internet-of-things-trend-report.pdf
52. Majeed, A. A., & Rupasinghe, T. D. 2017. ''Internet of things (IoT) embedded future supply chains for industry 4.0: An assessment from an ERP-based fashion apparel and footwear industry.'' International Journal of Supply Chain Management, 6(1), 25-40. Available at: https://core.ac.uk/download/pdf/230745642.pdf
53. Mallidi, S. K. R., & Vineela, V. V. 2018. ''IoT based smart vehicle monitoring system.'' International Journal of Advanced Research in Computer Science, 9(2), 738-741. doi: 10.26483/ijarcs.v9i2.5870.
54. Matthews, K. 2020. ''How Will IoT Change the Supply Chain in 2020?'' News For Electronics Purchasing And The Supply Chain available at: https://epsnews.com/2020/07/29/how-will-iot-change-the-supply-chain-in-2020/ (Accessed on 29 July 2021).
55. Mijanur Rahman, A. T. M., Kim, D. H., Jang, H. D., Yang, J. H., & Lee, S. J. 2018. ''Preliminary study on biosensor-type time-temperature integrator for intelligent food packaging'' Sensors, 18(6), 1949. doi: 10.3390/s18061949.
56. Morgan, J. 2014. '' A Simple Explanation of 'The Internet of Things'' Forbes. Available at: https://www.forbes.com/sites/jacobmorgan/2014/05/13/simple-explanation-internet-things-that-anyone-can-understand/?sh=544de3691d09 (Accessed on 13 May 2021).
57. Mostafa, N., Hamdy, W., & Alawady, H. 2019. ''Impacts of internet of things on supply chains: a framework for warehousing.'' Social sciences, 8(3), 84. doi: 10.3390/socsci8030084.
58. Murauer, C. S. 2019.'' Full shift usage of smart glasses in order picking processes considering a methodical approach of continuous user involvement.'' Available at: 10.14279/depositonce-7795.
59. Murphy, C. 2012. ''Union Pacific Delivers Internet of Things Reality Check.'' Information Week. Available at: http://elearning.algonquincollege.com/coursemat/woollar/Courses/CST2101/articles/InformationWeek-UnionPacific.pdf (Accessed on 3 August 2021).
60. Nedelcu, B. 2013. ''About big data and its challenges and benefits in manufacturing.'' Database Systems Journal, 4(3), 10-19. Available at: http://dbjournal.ro/archive/13/13_2.pdf
61. Osmonbekov, T., & Johnston, W. J. 2018. ''Adoption of the Internet of Things technologies in business procurement: impact on organizational buying behavior.'' Journal of Business & Industrial Marketing. doi: 10.1108/JBIM-10-2015-0190.
62. Oueslati, H. 2020. ''Three Scalability Issues Affecting IoT Adoption.'' IoT Business News available at: https://iotbusinessnews.com/2020/02/17/90880-three-scalability-issues-affecting-iot-adoption/ (Accessed on 17 March 2021).
63. Parry, G. C., Brax, S. A., Maull, R. S., & Ng, I. C. 2016. ''Operationalising IoT for reverse supply: the development of use-visibility measures.'' Supply Chain Management: An International Journal. doi: 10.1108/SCM-10-2015-0386.
64. Paterlini, B. S., Vaz, R. M., Hodel, K. N., Neto, P. F., Laganá, A., & Yoshioka, L. R. 2015. ''The more comprehensive use of embedded technology for quality improvement of the national public transportation system.'' SAE Technical Paper, No. 2015-36-0357. doi: 10.4271/2015-36-0357
65. Popa, A., Hnatiuc, M., Paun, M., Geman, O., Hemanth, D. J., Dorcea, D., ... & Ghita, S. 2019. ''An intelligent IoT-based food quality monitoring approach using low-cost sensors.'' Symmetry, 11(3), 374. doi: 10.3390/sym11030374.
66. Radovan, M., & Golub, B. 2017. ''Trends in IoT security.'' In 2017 40th International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO), 1302-1308, IEEE. doi: 10.23919/MIPRO.2017.7973624.
67. Rauschnabel, P. A., Brem, A., & Ro, Y. 2015. ''Augmented reality smart glasses: definition, conceptual insights, and managerial importance.'' Unpublished Working Paper, The University of Michigan-Dearborn, College of Business. doi: 10.1007/978-3-658-12652-0_5.
68. Ravulakollu, A. K., Urciuoli, L., Rukanova, B., Tan, Y. H., & Hakvoort, R. A. 2018. ''Risk based framework for assessing resilience in a complex multi-actor supply chain domain.'' In Supply chain forum: an international journal 266-281. doi: 10.1080/16258312.2018.1540913.
69. Ray, P. P. 2016. ''A survey of IoT cloud platforms.'' Future Computing and Informatics Journal, 1(1-2), 35-46. doi: 10.1016/j.fcij.2017.02.001
70. Reaidy, P. J., Gunasekaran, A., & Spalanzani, A. 2015. ''Bottom-up approach based on Internet of Things for order fulfillment in a collaborative warehousing environment.'' International Journal of Production Economics, 159, 29-40. doi: 10.1016/j.ijpe.2014.02.017.
71. Rizvi, M. 2017. ''Implications of Internet of Things (IoT) for CRM.'' Customer Think available at: https://customerthink.com/implications-of-internet-of-things-iot-for-crm/ (Accessed on 13 December 2021).
72. Ross, D. F. 2002. Introduction to e-supply chain management: engaging technology to build market-winning business partnerships. CRC Press. doi: 10.1201/9781420025415.
73. Sandeep, C. H., Naresh Kumar, S., & Pramod Kumar, P. 2020. ''Significant Role of Security in IOT Development and IOT Architecture.'' Journal of Mechanics of Continua and Mathematical Sciences, 15(6), 174-184. doi: 10.26782/jmcms.2020.06.00014.
74. SAP. 2017. ''Insights on the Future of the Internet of Things (IoT).'' SAP available at: https://www.sap.com/insights/what-is-iot-internet-of-things.html (Available at: April 2017)
75. Sergi, I., Montanaro, T., Benvenuto, F. L., & Patrono, L. 2021. A smart and secure logistics system based on IoT and cloud technologies. Sensors, 21(6), 2231. doi: 10.3390/s21062231
76. Shah, K. 2020. ''IoT, as the Future unfolds.'' SAP Community available at: https://blogs.sap.com/2020/06/16/iot-as-the-future-unfolds./ (Accessed on 16 June 2021).
77. Shih, C. W., & Wang, C. H. 2016. ''Integrating wireless sensor networks with statistical quality control to develop a cold chain system in food industries.'' Computer Standards & Interfaces, 45, 62-78. doi: 10.1016/j.csi.2015.12.004.
78. Shin, S., & Eksioglu, B. 2015. ''An empirical study of RFID productivity in the US retail supply chain.'' International Journal of Production Economics, 163, 89-96. doi: 10.1016/j.ijpe.2015.02.016.
79. Siddiqui, R., Azmat, M., Ahmed, S., & Kummer, S. 2021. ''A hybrid demand forecasting model for greater forecasting accuracy: the case of the pharmaceutical industry.'' In Supply Chain Forum: An International Journal, 1-11. Taylor & Francis. doi: 10.1080/16258312.2021.1967081.
80. Song, Y., Yu, F. R., Zhou, L., Yang, X., & He, Z. 2020. ''Applications of the Internet of things (IoT) in smart logistics: A comprehensive survey.'' IEEE Internet of Things Journal. doi: 10.1109/JIOT.2020.3034385.
81. Sundmaeker, H., Guillemin, P., Friess, P., & Woelfflé, S. 2010. ''Vision and challenges for realising the Internet of Things.'' Cluster of European research projects on the internet of things, European Commision, 3(3), 34-36. doi: 10.2759/26127.
82. Tadejko, P. 2015. ''Application of Internet of Things in logistics–current challenges.'' Ekonomia i Zarządzanie, 7. doi: 10.12846/j.em.2015.04.07.
83. Taivalsaari, A., & Mikkonen, T. 2018. ''On the development of IoT systems.'' 2018 Third International Conference on Fog and Mobile Edge Computing (FMEC), 13-19. IEEE, Barcelona, Spain. doi: 10.1109/FMEC.2018.8364039.
84. Tawalbeh, L. A., Muheidat, F., Tawalbeh, M., & Quwaider, M. 2020. ''IoT Privacy and security: Challenges and solutions.'' Applied Sciences, 10(12), 4102. doi: 10.3390/app10124102.
85. Tellis, G. J. 2006. ''Disruptive technology or visionary leadership? ''Journal of Product Innovation Management, 23(1), 34-38. doi: 10.1111/j.1540-5885.2005.00179.x.
86. Trab, S., Bajic, E., Zouinkhi, A., Abdelkrim, M. N., & Chekir, H. 2018. ''RFID IoT-enabled warehouse for safety management using product class-based storage and potential fields methods.'' International Journal of Embedded Systems, 10(1), 71-88. Available at: https://www.inderscienceonline.com/doi/pdf/10.1504/IJES.2018.089436
87. Tran, Q. M., Nguyen, P. H., Tsuchiya, T., & Toulouse, M. 2020. ''Designed features for improving openness, scalability and programmability in the fog computing based IoT systems.'' SN Computer Science, 1, 1-12. doi: 10.1007/s42979-020-00197-w.
88. Tsang, Y. P., Choy, K. L., Wu, C. H., Ho, G. T., Lam, C. H., & Koo, P. S. 2018. ''An Internet of Things (IoT)-based risk monitoring system for managing cold supply chain risks.'' Industrial Management & Data Systems. doi: 10.1108/IMDS-09-2017-0384.
89. Velzen, J. T. 2017. ''5 ways to overcome IoT security challenges.'' SAP available at: https://blogs.sap.com/2017/12/04/5-ways-to-overcome-iot-security-challenges/ Vivaldini, M., Pires, S. R., & Souza, F. B. D. 2012. ''Improving logistics services through the technology used in fleet management.'' JISTEM-Journal of Information Systems and Technology Management, 9, 541-562. doi: 10.4301/S1807-17752012000300006.
90. Wang, G., Shi, Z., Nixon, M., & Han, S. 2019. ''Chainsplitter: Towards blockchain-based industrial iot architecture for supporting hierarchical storage.'' In 2019 IEEE International Conference on Blockchain (Blockchain), 166-175. IEEE. doi: 10.1109/Blockchain.2019.00030
91. Wang, S., Hou, Y., Gao, F., & Ji, X. 2016.'' A novel IoT access architecture for vehicle monitoring system.'' In 2016 IEEE 3rd World Forum on Internet of Things (WF-IoT), 639-642. IEEE. doi: 10.1109/WF-IoT.2016.7845396. Want, R. 2006.'' An introduction to RFID technology.'' IEEE pervasive computing, 5(1), 25-33. doi: 10.1109/MPRV.2006.2.
92. Wong, E. Y. 2016. ''Development of mobile voice picking and cargo tracing systems with internet of things in third-party logistics warehouse operations.'' International Journal of Management and Sustainability, 5(4), 23-29. doi: 10.18488/journal.11/2016.5.4/11.4.23.29.
93. Woodhead, R., Stephenson, P., & Morrey, D. 2018. ''Digital construction: From point solutions to IoT ecosystem.'' Automation in Construction, 93, 35-46. doi: 10.1016/j.autcon.2018.05.004.
94. Wu, L., Yue, X., Jin, A., & Yen, D. C. 2016. ''Smart supply chain management: a review and implications for future research.'' The International Journal of Logistics Management. doi: 10.1108/IJLM-02-2014-0035.
95. Wu, W., Cheung, C., Lo, S. Y., Zhong, R. Y., & Huang, G. Q. 2020. ''An IoT-enabled real-time logistics system for a third-party company: a case study.'' Procedia Manufacturing, 49, 16-23. doi: 10.1016/j.promfg.2020.06.005.
96. Yan, J., Xin, S., Liu, Q., Xu, W., Yang, L., Fan, L., ... & Wang, Q. 2014. ''Intelligent supply chain integration and management based on cloud of things.'' International Journal of Distributed Sensor Networks, 10(3), 624839. doi: 10.1155/2014/624839.
97. Yang, L., Yang, S. H., & Plotnick, L. 2013. ''How the internet of things technology enhances emergency response operations.'' Technological Forecasting and Social Change, 80(9), 1854-1867. doi: 10.1016/j.techfore.2012.07.011.
98. Yerpude, S., & Singhal, T. K. 2017. ''Internet of Things and its impact on Business Analytics.'' Indian Journal of Science and Technology, 10(5), 1-6. doi: 10.17485/ijst/2017/v10i5/109348.
99. Yuqiang, C., Jianlan, G., & Xuanzi, H. 2010. ''The research of internet of things' supporting technologies which face the logistics industry.'' In 2010 International Conference on Computational Intelligence and Security, 659-663. IEEE. doi: 10.1109/CIS.2010.148.
100. Zhang, Y., & Sun, S. 2013. ''Real-time data driven monitoring and optimization method for IoT-based sensible production process.'' In 2013 10th IEEE international conference on networking, sensing and control (ICNSC), 486-490. IEEE. doi: 10.1109/ICNSC.2013.6548787.
101. Zhou, Y., Yu, F. R., Chen, J., & Kuo, Y. 2019. ''Cyber-physical-social systems: A state-of- the-art survey, challenges and opportunities.'' IEEE Communications Surveys & Tutorials, 22(1), 389-425. doi: 10.1109/COMST.2019.2959013.